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Problem
Observation
Unbalanced audio
Audio is heard
output
from only one side
of the soundbar
Low volume
Volume is too low
Possible Solutions
•
Remove any obstructions between
you and the soundbar.
•
Ensure that the audio cable
connector is completely inserted
into the audio out connector of the
sound card or audio source.
•
Set the audio balance controls on
the Windows operating system to
their mid points.
•
Remove and reconnect the audio
cable to your computer and
soundbar.
•
Troubleshoot the computer's sound
card.
•
Test the soundbar using another
audio source (for example, a
portable CD player).
•
Remove any obstructions between
you and the soundbar.
•
Increase the volume level on the
soundbar by touching the
•
Increase the volume controls on the
Windows operating system to their
maximum.
•
Increase the volume level on the
audio application if other audio
application software is used.
•
Test the soundbar using another
audio source (for example, a
portable CD player).
icon.
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