Kenmore 970-7090 Use & Care Manual page 30

Before You Call (continued)
CONCERN
ICE DISPENSER
Dispenser will not
dispense ice.
Ice dispenser is
jammed.
OPENING/CLOSING OF DOORS/DRAWERS
Door(s) will not close.
Drawers are difficult to
move.
RUNNING OF REFRIGERATOR
Compressor does not
run.
Refrigerator runs too
much or too long.
Compressor goes off
and on frequently.
POTENTIAL CAUSE
• There is no ice in the bin to be
dispensed.
• The refrigerator doors are not
completely closed.
• Dispenser paddle has been
pressed too long and the dis-
penser motor has overheated.
• Ice has melted and frozen
around auger due to infrequent
use, temperature fluctuations,
and/or power outages.
• Ice cubes are jammed between ice
maker and back of ice container.
• Door was closed too hard, caus-
ing other door to open slightly.
• Refrigerator is not level. It rocks
on the floor when moved slightly.
• Refrigerator is touching a wall or
cabinet.
• Food is touching shelf on top of
drawer.
• Track that drawers slide on is dirty.
• Freezer control is set to "OF" or "0".
• Refrigerator is in defrost cycle.
• Plug at electrical outlet is dis-
connected.
• House fuse blown or tripped
circuit breaker.
• Power outage.
• Room or outside weather is hot.
• Doors are opened too fre-
quently or too long.
• Fresh Food/freezer door may
be slightly open.
• Freezer control is set too cold.
• Fresh Food/freezer gasket is
dirty, worn, cracked, or poorly
fitted.
• Condenser is dirty.
• Thermostat keeps the refrigera-
tor at a constant temperature.
COMMON SOLUTION
• See the "Ice maker is not making any ice" section
above.
• Be sure the refrigerator doors are completely closed.
• The motor overload protector will reset in about three
(3) minutes and then ice can be dispensed.
• Remove ice container, thaw, and empty the contents.
Clean container, wipe dry, and replace in proper
position. When new ice is made, dispenser should
operate.
• Remove ice cubes that are jamming the dispenser.
• Close both doors gently.
• Ensure floor is level and solid, and can adequately
support the refrigerator. Contact a carpenter to cor-
rect a sagging or sloping floor.
• Ensure floor is level and solid, and can adequately
support the refrigerator. Contact a carpenter to cor-
rect a sagging or sloping floor.
• Remove top layer of items in drawer.
• Ensure drawer is properly installed on track.
• Clean drawer, rollers, and track. See Care & Cleaning.
• Set freezer control.
• This is normal for a fully automatic defrost refrig-
erator. The defrost cycle occurs periodically, lasting
about 30 minutes.
• Ensure plug is tightly pushed into outlet.
• Check/replace fuse with a 15 amp time-delay fuse.
Reset circuit breaker.
• Check house lights. Call local electric company.
• It's normal for the refrigerator to work longer under
these conditions.
• Warm air entering the refrigerator causes it to run
more. Open doors less often.
• Ensure refrigerator is level. Keep food and contains
from blocking door. See CONCERN column OPEN-
ING/CLOSING OF DOORS/DRAWERS.
• Set Fresh Food control to warmer setting until refrig-
erator temperature is satisfactory. Allow 24 hours for
temperature to stabilize.
• Clean or change gasket. Leaks in door seal will
cause refrigerator to run longer in order to maintain
desired temperatures.
• Clean condenser. See Care & Cleaning.
• This is normal. Refrigerator goes on and off to keep
temperature constant.
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