Technical Information; Troubleshooting; My Trigger Finger Is Not Turning On; Enigma Is Not Identifying My Trigger Finger - M-Audio Trigger Finger User Manual

Technical Information

Caution: The normal function of the product may be disturbed by Strong Electro Magnetic Interference. If so, simply reset the product to resume normal operation
by following the instruction manual. In case the function could not resume, please use the product in other location.
Note: Your M-Audio product has been tested to comply with FCC Standards FOR HOME OR OFFICE USE. Modifications not authorized by the manufacturer
may void users authority to operate this device.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
< Re-orient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
<
Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
<
< Consult the dealer or an experienced radio/ TV technician for help.
ASIO
is a trademark of Steinberg Soft– und Hardware GmbH.
VST
is a trademark of Steinberg Soft– und Hardware GmbH
Trigger Finger
Tested to comply with
FCC standards
FOR HOME OR STUDIO USE

Troubleshooting

While the Trigger Finger is a simple device with few connections, you may run across problems from time to time. If your Trigger Finger is not behaving as expected,
please try some of the procedures detailed below. They may save you from having to contact Technical Support.
Problem: My Trigger Finger is not turning on.
Reason: The Trigger Finger is not receiving power.
Solution: If you are trying to power the Trigger Finger from the USB port on your computer, re-check the connection of your USB cable. Try unplugging and re-
plugging the cable on both ends—sometimes dirt and grime can build up and keep the cable from making connection.
Solution: If you're trying to power the Trigger Finger from your computer while it's off (perhaps you're triggering an external sampler), the computer may not be
supplying power to the USB bus while powered down. You'll either have to turn on the computer or purchase the optional power supply to power the unit (see
the accessories page on www.m-audio.com).
Solution: If you're using an external power supply, it may be broken. You'll need to order another one from the M-Audio website.
Problem: My computer is not receiving MIDI data from the Trigger Finger.
Reason: The audio application is not configured properly or the Trigger Finger is in Control Mute Mode.
Solution: Make sure Control Mute is turned off on the Trigger Finger (the light above the button should be off).
Solution: Select the Trigger Finger as the MIDI input for your audio application. You may need to arm a track in your software to monitor the incoming MIDI.
Problem: Enigma is not identifying my Trigger Finger.
Reason: No bi-directional communication with the Trigger Finger.
Solution: If you are using the Windows class driver, only one program will be able to access the Trigger Finger at a time. If you have an audio application running
and you try to launch Enigma, Enigma will not be given access to the Trigger Finger MIDI ports since they are already in use by the audio application. You can
either a) shut down your audio application before launching Enigma, or b) install the Windows Multi-client Driver.
Solution: The Trigger Finger needs to be plugged in before you launch Enigma. If you launched Enigma first, shut it down and start it again.
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