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Before you call for service...
Troubleshooting Tips: Save time and money! Review the chart below first and you may not need to call for service.
Problem
Air conditioner
does not start
Air conditioner does
not cool as it should
Air conditioner
freezing up
Water drips outside
Water drips indoors
Water collects in
base pan
Normal Operating Sounds
You may hear a pinging noise caused by water
being picked up and thrown against the
condenser on rainy days or when the humidity is
high. This design feature helps remove moisture
and improve efficiency.
You may hear the thermostat click when the
compressor cycles on and off.
Possible Causes
The air conditioner
is unplugged.
The fuse is blown/circuit
breaker is tripped.
Power failure.
Airflow is restricted.
The temp control may
not be set correctly.
The air filter is dirty.
The room may have been hot.
Cold air is escaping.
Cooling coils have iced up.
Ice blocks the air flow
and stops the air conditioner
from cooling the room.
Excessively hot and
humid weather.
The air conditioner is not
tilted to the outside.
Moisture is removed from
indoor air and drains into
rear of a cabinet where a fan
blows it against the outdoor
condenser coil.
What To Do
• Make sure the air conditioner plug is pushed
completely into the outlet.
• Check the house fuse/circuit breaker box and replace
the fuse or reset the breaker.
• If power failure occurs, turn the air conditioner OFF .
When power is restored, wait 3 minutes to restart the
air conditioner to prevent tripping of the compressor
overload.
• Make sure there are no curtains, blinds or furniture
blocking the front of the air conditioner.
• Turn the temperature knob to a higher number.
• Clean the filter at least every 30 days.
See the Operating Instructions section.
• When the air conditioner is first turned on you need to
allow time for the room to cool down.
• Check for open furnace floor registers and cold
air returns.
• Set the air conditioner's vent to the closed position.
• See " Air conditioner freezing up " below.
• Set the mode control at HIGH FAN or HIGH COOL with
the temp at 1 or 2 .
• This is normal.
• For proper water disposal, make sure the air conditioner
slants slightly from the case front to the rear.
• This is normal for a short period in areas with little
humidity; normal for a longer period in very humid areas.
Water will collect in the base pan during
high humidity or on rainy days. The water
may overflow and drip from the outdoor side
of the unit.
The fan may run even when the compressor
does not.
www.GEAppliances.com
13
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