Troubleshooting Tips - GE AGH24 Owner's Manual And Installation Instructions

Before you call for service...

Troubleshooting Tips

Save time and money! Review the chart below first
and you may not need to call for service.
Problem
Air conditioner
does not start
Air conditioner does not
cool as it should
Air conditioner
freezing up
The remote control
is not working
Water drips outside
Water drips indoors
Water collects in
base pan
Possible Causes
The air conditioner
is unplugged.
The fuse is blown/circuit
breaker is tripped.
Power failure.
Airflow is restricted.
The temp control may
not be set correctly.
The air filter is dirty.
The room may have been hot.
Cold air is escaping.
Cooling coils have iced up.
Ice blocks the air flow
and stops the air conditioner
from cooling the room.
The batteries are inserted
incorrectly.
The batteries may be dead.
Excessively hot and
humid weather.
The air conditioner is not
tilted to the outside.
Moisture is removed from
indoor air and drains into
rear of a cabinet where a fan
blows it against the outdoor
condenser coil.
What To Do
• Make sure the air conditioner plug is pushed completely
into the outlet.
• Check the house fuse/circuit breaker box and replace
the fuse or reset the breaker.
• If power failure occurs, turn the air conditioner OFF .
When power is restored, wait 3 minutes to restart the
air conditioner to prevent tripping of the compressor
overload.
• Make sure there are no curtains, blinds or furniture
blocking the front of the air conditioner.
• On models with touch pads: In COOL mode, press the
DECREASE
pad.
• On models with control knobs, turn the temperature
knob to a higher number.
• Clean the filter at least every 30 days.
See the Operating Instructions section.
• When the air conditioner is first turned on you need to
allow time for the room to cool down.
• Check for open furnace floor registers and cold air
returns.
• Set the air conditioner's vent to the closed position.
• See " Air conditioner freezing up " below.
• On models with control knobs, set the mode control at
HIGH FAN or HIGH COOL with the temp at 1 or 2 .
• On models with touch pads, set the controls at
HIGH (F3) FAN or HIGH (F3) COOL and set the thermostat
to a higher temperature.
• Check the position of the batteries. They should be
inserted in the opposite (+) and (–) direction.
• Replace the batteries.
• This is normal.
• For proper water disposal, make sure the air conditioner
slants slightly from the case front to the rear.
• This is normal for a short period in areas with little
humidity; normal for a longer period in very humid
areas.
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