Troubleshooting - Boss Audio Systems BV6820 User Manual

5. Troubleshooting

Please read the user manual carefully before using the DVD player. If you have any trouble
in using this player, try to troubleshoot by using the recommended suggestions mentioned
below . If you are still having difficulty, please contact the company or the technical service
center authorized by us. For your safety, do not open the cover and attempt to repair the player
by yourself, if that. It will cause electrical shock and harm.
UNIT DOES NOT POWER ON
* Ensure that the power switch is on.
* Ensure that the power cable is not damaged or the fuse is not blown.
* Ensure that the power is connected properly.
NO SOUND
* Ensure that the player audio output has a good connection with the TV audio input.
* Check whether the audio connector is damaged.
* Check whether you have turned down the volume.
* Ensure that you have set the right AUDIO setup of the player.
* Ensure that the audio is not under mute.
NO PICTURE
* Ensure that the player video output has a good connection with the TV video input.
* Ensure that you have turned your TV to the AV input channel connecting to your player.
* Check whether the video connector is damaged.
* Ensure that you have set the right VIDEO settings of the player.
DISTORTEDOR FLAWS OF PICTURE/SOUND
* Ensure that you have set the right TV SYSTEM (e.g. PAL, NTSC) setting.
* Check whether the disc is scratched or stained.
* Check whether the AV connector and the output terminal is stained.
* Check whether there is condensation inside the Lens. If so, leave the player off for an hour
or so, then try again.
* Check whether the installation angle is less than 30.
BAD DISC DISPLAYED
* Ensure that you have put the disc on the tray.
* Check whether the disc is put in the reverse side.
* Check whether the disc is distorted.
* Check whether the disc is stained or scratched badly.
* Ensure that the disc format is compatible to the player.
* Ensure that the temperature inside the car is not too high. If so, cool off until the ambient
temperature returns to normal.
* Replace another disc to insert it into the disc compartment.
REMOTE CONTROL ISSUES
* Check the batteries of remote control and make sure that they are not flat.
* Direct the remote control to the IR sensor of the player.
* Check whether there are some obstacles between the remote control and IR sensor.
BUTTONS ARE NOT RESPONSIVE
* Turn off the power, then turn on again.
* Reset the unit to zero, then turn on again.
* Remove the front panel from the unit, then install it again and then turn on again.
NO RADIO RECEPTION
* Check whether the antenna cable is connected firmly. Or manually tune for a station