Polycom 37477 Feature Profile page 5

Feature Profile 37477
Using Headsets with Polycom Phones
To learn more about connecting your USB headset to your phone, visit your headset
manufacturer's website in
Table 4: Compatible USB Headsets
Manufacturer
Jabra
Jabra
Plantronics
Note: Using the softphone mode on your USB headset
Certain USB headsets, such as those that come with a docking station, have two modes—
deskphone and softphone. To work with your phone, your headset must be in softphone
mode. If you cannot operate the phone from your headset, your headset may be in
deskphone mode. To switch modes, press and hold the headset hookswitch until you hear
a sound or message on the headset.
Compatible EHS Headsets
The EHS feature enables you to answer and end phone calls using controls located on the
headset. To use it, your headset must include a digital serial control interface in addition to the
standard analog headset jack (RJ-9) interface. The serial control interface requires an EHS
adapter that you can purchase from your headset manufacturer.
Web Info: Web Info: Using an electronic hookswitch with your Polycom phone
For instructions on setting up and using an electronic hookswitch, refer to
Electronic Hookswitch (EHS) with Polycom Phones
by navigating to your phone's Support page from the
Note: Required headset adapter for SoundPoint IP 320/330 and 321/331 phones
To use EHS-compatible headsets with SoundPoint IP 320/330 and 321/331 phones, you
will need an RJ-9 (direct connect) to 2.5 mm headset adapter, as described in
Required Phone Interface Cables or
Manufacturer Support.
Model
Pro 9465-Duo
Pro 9470
Voyager Pro UC
Compatible phones
VVX 500, 600
VVX 500, 600
VVX 500, 600
or your phone's User Guide, available
Polycom Voice Support
Adapters.
Additional device(s)
needed
None
None
None
Using an
page.
Table 2:
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