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ENTIRE PRODUCT –LIMITED ONE YEAR WARRANTY
HEARTLAND warrants the replacement or repair of all parts of the Artisan which prove to be defective in
material or workmanship. Painted porcelain enamel finish or plated surfaces have a 90 day warranty from the
date of original purchase. Such parts will be replaced or repaired at the option of Heartland without charge,
subject to the terms and conditions set out below.
The warranty does not include normal wear or firebox parts or gaskets.
TERMS AND CONDITIONS
1. This warranty applies only for single family domestic use when the Wood Cookstove has been properly
installed according to the instructions supplied by Heartland and is connected to an adequate and proper
chimney and chimney connections. Damage due to faulty installation, improper usage and care, abuse,
accident, fire, flood, acts of God, commercial, business or rental use, and alteration, or the removal or
defacing of the serial plate, cancels all obligations of this warranty. Service during this warranty must
be performed by a factory Authorized Service Person.
2. Warranty applies to product only in the country in which it was purchased.
3. Heartland is not liable for any claims or damages resulting from any failure of the Wood Cookstove or from
service delays beyond their reasonable control.
4. To obtain warranty service, the original purchaser must present the original Bill of Sale, Model and Serial
number.
Components repaired or replaced are warranted through the remainder of the original warranty period only.
5. The warranty does not cover expense involved in making this appliance readily accessible for servicing.
6. This warranty gives you specific legal rights. Additional warranty rights may be provided by law in some
areas.
7. Adjustments such as calibrations, levelling, tightening of fasteners, or chimney and chimney connections
normally associated with original installation are the responsibility of the dealer or installer and not that of
the Company.
8. Overfiring of this appliance will void warranty. Some crazing may occur if the cast top surface is
quickly cooled by spillage of liquids and by overfiring of the cooker.
TO ENSURE PROMPT WARRANTY SERVICE, SEND IN YOUR WARRANTY CARD WITHIN 10 DAYS OF
PURCHASE.
If further help is needed concerning this warranty, contact:
Customer Service
Heartland Appliances Inc.
1050 Fountain St N.
Cambridge, Ontario, N3H-4R7
PLACE OF PURCHASE:
DATE OF PURCHASE:
SERIAL NUMBER:
MODEL NUMBER:
Artisan
CONSUMER WARRANTY
Business (519) 650-5775
Fax (519)650-3773
Toll Free Telephone1-877-650-5775
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