GE EER3000 Owner's Manual page 25

Before you call for service...
Troubleshooting -tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
GEAppliances.com
Possible Causes What To Do
Surface units willnot Improper cookwaxe * Use pans which are fiat and match the dialneter
maintain a rolling boil
being used. of the suriace unit selected.
er ceeking is net
fast enough
Surface units do
A fuse in your home may be * Rel)lace the tuse or reset the circuit breakei:
net
workpreperly
blown or the circuit breaker
tripped.
Cooktop controls * Check to see the correct control is set for the suriace
improperly set. trait you are usin,
Scratches (mayappear Incorrect clemahag * Scratches are not removable. Tiny scratches will become
as
cracks) on cooktop
methods being used. less visible in tilne as a restflt of
cleaning.
Cookwa_ce with rough bottoms * To avoid scratches, use the recolnlneladed clealfing
being used or coarse pm'ticles procedures. Make stu'e bottoms of cookware are clean
(salt or smad) were between before rise, and rise cookware with sn_ooth 1)ottolns.
the cookwm'e mad the surface
of the cooktop.
Cookwaxe has been slid
across the cooktop surface.
ii i i i i i
Areas of discoloration Food spillovers not cleaned * See the Cleaning the glass cooktop section.
on the cooktop before next use.
Hot surface on a model * This is normal. The sIu't;ice Ill;IV appear discolored
with a light colored when it is hot. This is temporary and will disal)pear
glass cooktop, as the glass co(>ls.
Plastic melted Hot cooktop came into * See the Glass surface--potential for permanent damage
to the surface contact with plastic placed sectiou in the Cleaning
the glass cooktop
section.
on the hot cooktop.
Pitting (or indentation)
Hot sugar mixture spilled
* (',:Ill a qualified
technician for rel)lacemeut.
of the ceektop on the cooktop.
Frequent cycling
Improper cookware
* Use only flat cookware
to minimize c)'cliug.
off and on of being used.
surface units
The display goes Power surge. * Disconnect power at the fuse box or circuit breaker
blank or indicator for at least 10 seconds. Ttu'u power on and power
lights come on when u[) your. range_ . /f the indicator lights, are still on,
range is not in use call for service.
Clock and timer do
Plug on range is not completely
* Make sure electrical
l)lug is plugged into a live, ln'operly
not work inserted in the electrical outlet, gr()tm(led outlet.
A fuse ha your home may
* Replace
the ti/se or reset the circtfit breakel;
be blown or the circuit
breaker tripped.
Oven controls improperly set. * See the Using the clock and timer section.
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