Belkin OmniView F1DD102Lea User Manual page 30

Troubleshooting
Problem:
The mouse is not detected at boot up.
Solution:
• C heck the cables and make sure that they are inserted properly.
Problem:
The computer boots up fine, but the mouse does not work.
Solution:
• M ake sure it is plugged in properly.
• M ake sure the mouse works when directly plugged into the computer. Rebooting
may be necessary when trying this.
• Try a different mouse.
Problem:
When I switch from one port to another, mouse movement is completely erratic.
Solution:
• M ake sure you do not have more than one mouse driver installed.
• M ake sure that the driver is either for a standard USB mouse or a PS/2 or USB
mouse compatible with Microsoft.
• A void moving the mouse or pressing the mouse button when switching ports on
the KVM Switch.
• Y ou can reset the mouse and resume proper mouse movement simply by
unplugging the mouse from the front of the KVM Switch or about 2–3 seconds,
and then plugging it in again.
GENERAL
Problem:
My computer does not boot when connected to the KVM Switch and works
fine when I connect the keyboard, video, and mouse directly to it.
Solution:
• M ake sure that the keyboard and mouse cables are connected tightly between
the KVM Switch and the computer.
• Check that the keyboard and mouse cables are not crossed.
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