Troubleshooting - Oregon Scientific SmartGlobe Manual

Troubleshooting

Developing learning products is a responsibility that we at Oregon Scientific take very seriously.
We make every effort to ensure the accuracy and appropriateness of the information which forms the value of
our products. However, errors can sometimes occur. It is important for you to know that we stand behind our
products and we encourage you to call our Consumer Services Department with any problems and/or suggestions
that you might have. Our service representative will be happy to help you.
Before contacting an authorised service representative at 0871 222 1966, carry out the following simple checks.
It may save you the time of an unnecessary service call.
No display
Are the batteries installed properly?
Do the batteries need replacing?
Black-out screen or abnormal display
Disconnect the power supply by removing batteries for at least 10 seconds before connecting the power supply again.
In an environment prone to static discharge, the unit may malfunction.
To reset, remove batteries for at least 10 seconds before connecting the power supply again.
Conforms to safety requirements of ASTM F963, EN71 Parts 1,2 and 3 and EN62115.
In an effort to continually improve our products, the actual screen display on the product may differ slightly from
the diagrams shown.
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Oregon Scientific (UK) Ltd.
Unit 1, Switchback, Gardner Road,
Maidenhead, Berkshire SL6 7RJ.
Hotline number: 0871 222 1966
Email: Technical@oregonuk.com
Website: www.oregonscientific.co.uk
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference
that may cause undesired operation.
Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's
authority to operate the equipment.
NOTE:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio TV technician for help.
• It may contain small parts due to abuse and/or damage to the unit.
• Not suitable for children under 3 years.
086L005058-017