CyberPower CP550SL User Manual

CP550SL / AE550
User's Manual

IMPORTANT SAFETY WARNINGS

(SAVE THESE INSTRUCTIONS)
This manual contains important safety instructions. Please read and follow all instructions carefully during installation and operation of the
unit. Read this manual thoroughly before attempting to unpack, install, or operate your UPS.
CAUTION! To prevent the risk of fire or electric shock, install in a temperature and humidity controlled indoor area free of conductive
contaminants. (Please see specifications for acceptable temperature and humidity range).
CAUTION! To reduce the risk of electric shock, do not remove the cover except to service the battery. No user serviceable parts inside
except for battery.
CAUTION! Hazardous live parts inside can be energized by the battery even when the AC input power is disconnected.
CAUTION! UPS must be connected to an AC power outlet with fuse or circuit breaker protection. Do not plug into an outlet that is not
grounded. If you need to de-energize this equipment, turn off and unplug the unit.
CAUTION! To avoid electrical shock, turn off the unit and unplug it from the AC power source before servicing the battery or installing a
computer component.
DO NOT USE FOR MEDICAL OR LIFE SUPPORT EQUIPMENT! CyberPower Systems does not sell products for life support or medical
applications. DO NOT use in any circumstance that would affect operation or safety of any life support equipment or with any medical
applications or patient care.
DO NOT USE WITH OR NEAR AQUARIUMS! To reduce the risk of fire or electric shock, do not use with or near an aquarium.
Condensation from the aquarium can cause the unit to short out.
DO NOT USE WITH LASER PRINTERS! The power demands of these devices will overload and possibly damage the unit.

INSTALLING YOUR UPS SYSTEM

UNPACKING
Inspect the UPS upon receipt. The box should contain the following:
(1) UPS unit; (1) User's manual; (1) PowerPanel™ Personal Edition software CD; (1) USB device cable; (1) Telephone cable; (1) Warranty
registration card
HOW TO DETERMINE THE POWER REQUIREMENTS OF YOUR EQUIPMENT
1. Make sure that the total Volt-Amp (VA) requirements of your computer, monitor and peripheral equipment does not exceed 1440VA.
2. Ensure that the equipment plugged into the four battery power-supplied outlets does not exceed the UPS unit's rated capacity
(550VA/330W for CP550SL / AE550). If rated unit capacities are exceeded, an overload condition may occur and cause the UPS unit to
shut down or the circuit breaker to trip.
3. If the power requirements of your equipment are listed in units other than Volt-Amps (VA), convert Watts (W) or Amps (A) into VA by
doing the calculations below. Note: The below equation only calculates the maximum amount of VA that the equipment can use, not
what is typically used by the equipment at any one time. Users should expect actual usage values to be approximately 60% of the
calculated values. To estimate power requirements:
Watts (W) x 1.67 = VA or
Add the totals up for all pieces of equipment and multiply this total by .6 to calculate actual power requirements.
There are many factors that can affect the amount of power that your computer system will require. The total load that you will be
placing on the battery-powered outlets should not exceed 80% of the unit's capacity.
HARDWARE INSTALLATION GUIDE
1. Your new UPS may be used immediately upon receipt. However, recharging the battery
for at least 16 hours is recommended to insure that the battery's maximum charge
capacity is achieved. A loss of charge may occur during shipping and storage. To
recharge the battery, simply leave the unit plugged into an AC outlet. The unit will charge
in both the ON as well as the OFF position. If you wish to use the software, use the enclosed
USB device cable to connect the UPS to your computer. If you are not going to use the
software, you do not need to connect the cable.
2. With the UPS unit turned off and unplugged, connect your computer, monitor and any externally powered data storage device (Zip drive,
Jazz drive, Tape drive, etc...) into the battery power supplied outlets. Plug your peripheral equipment (printer, scanner, speakers) into
the full-time surge protection outlets. DO NOT plug a laser printer, paper shredder, copier, space heater, vacuum or other large
electrical device into the UPS. The power demands of these devices will overload and possibly damage the unit.
3. To protect a fax, phone or modem, connect a telephone cable from the wall jack outlet to the in jack of the UPS.
Connect a telephone cable from the out jack with the CPU icon to the modem port on your computer. The out jack
with the telephone icon can be used to protect a telephone or fax machine.
4. Plug the UPS into a 2 pole, 3 wire grounding receptacle (wall outlet). Make sure the wall branch outlet is protected
by a fuse or circuit breaker and does not service equipment with large electrical demands (e.g. refrigerator, copier,
etc...). The warranty prohibits the use of extension cords, outlet strips, and surge strips.
5. Press the power switch to turn the unit on. The power on indicator light will illuminate and the unit will "beep" once.
6. If an overload is detected, an audible alarm will sound and the unit will emit one long beep. To correct this, turn the UPS off and unplug
at least one piece of equipment from the battery power supplied outlets. Wait 10 seconds. Make sure the circuit breaker is depressed
and then turn the UPS on.
7. Your UPS is equipped with an auto-charge feature. When the UPS is plugged into an AC outlet, the battery will automatically recharge.
8. To maintain optimal battery charge, leave the UPS plugged into an AC outlet at all times.
9. To store your UPS for an extended period, cover it and store with the battery fully charged. While in storage recharge the battery every
three months to insure battery life.

BASIC OPERATION

DESCRIPTION
Power On Indicator
This LED is illuminated when the utility condition is normal and the UPS outlets are providing power, free of surges and spikes.
Electrical Wiring Fault Indicator
This LED indicator will illuminate to warn the user that a wiring problem exists, such as bad ground, missing ground or reversed wiring.
If this is illuminated, user is advised to disconnect all electrical equipment from the outlet and have an electrician check to ensure the
outlet is properly wired. The unit will not provide surge protection without being plugged into a grounded and properly wired wall outlet.
Communication Protection Ports
Communication protection ports will protect any standard modem, fax or telephone line.
Circuit Breaker
Located on the side of the UPS, the circuit breaker serves to provide overload and fault protection.
K01-AE55000
Amps (A) x 120 = VA
Battery and Surge Protected Outlets
The unit has four battery powered/surge protected outlets for
connected equipment and ensures temporary uninterrupted
operation of your equipment during a power failure.
Full-Time Surge Protection Outlets
The unit has four always on surge suppression outlets.
Power Switch
Can be used as a master on/off switch for equipment
connected to the battery power supplied outlets.
Serial/USB Ports to PC
The ports allow connection and communication from the USB or DB-9 serial port on the computer to the UPS unit. The UPS
communicates its status to the PowerPanel™ Personal Edition software. This interface is also compatible with the Power
Management UPS control provided by Windows ○ 2000 and Windows
R
Note: Only one of these two ports can be used to communicate with your computer at one time.
Note: To install PowerPanel™ Personal Edition Software the computer will need Microsoft
installed.
Note: If using the Serial Port, users need to download Power Panel
http://www.cyberpowersystems.com and order the standard serial cable. If you have any questions email CyberPower
technical support for help. tech@cyberpowersystems.com
Outlets Designed for AC Adapters
The unit has four outlets spaced to allow AC power adapter blocks to be plugged into the UPS without blocking adjacent outlets.
Vertical Use
The unit can be placed on it's end in a vertical orientation.
Note: We recommend you place the unit next to the wall when standing the unit vertically.
REPLACING THE BATTERY
CAUTION! Read and follow the IMPORTANT SAFETY INSTRUCTIONS before servicing the battery. Service the battery under the
supervision of personnel knowledgeable of batteries and their precautions.
CAUTION! Use only the specified type of battery. See your dealer for replacement batteries.
CAUTION! The battery may present a risk of electrical shock. Do not dispose of battery in a fire as it may explode. Follow all local
ordinances regarding proper disposal of batteries. Almost any retailer that sells lead-acid batteries collects used batteries for recycling, as
required by most state laws.
CAUTION! Do not open or mutilate the batteries. Released electrolyte is harmful to skin and eyes and may be toxic.
CAUTION! A battery can present a high risk of short circuit current and electrical shock. Take the following precautions before replacing
the battery:
1. Remove all watches, rings or other metal objects.
2. Only use tools with insulated handles.
3. Do not lay tools or metal parts on top of battery or any terminals.
4. Wear rubber gloves and boots.
5. Determine if the battery is inadvertently grounded. If grounded, remove the source of ground. CONTACT WITH GROUNDED BATTERY
CAN RESULT IN ELECTRICAL SHOCK!
TO REPLACE THE BATTERY
1. Turn off and unplug all connected equipment.
2. Turn the UPS off and unplug it from the AC power source.
3. Turn the UPS upside down.
4. Remove the 1 retaining screw.
5. Slide the battery compartment cover completely off of the unit.
6. Remove the battery from the compartment.
7. Disconnect the battery wires from the battery.
8. Install the replacement battery by connecting the red wire and black wire to the positive (+) and negative (-) terminal of the battery.
9. Put the battery back into the compartment.
10. Slide back the battery compartment cover and tighten the retaining screw.
11. Recharge the unit for 4 – 8 hours to fully charge the battery.
REMINDER: Batteries are consider HAZARDOUS WASTE and must be disposed of properly. Almost any retailer that sells lead-acid
batteries collects used batteries for recycling, as required by most state laws.

TROUBLE SHOOTING

Problem Possible Cause
Full-time surge protection outlets
stop providing power to
Circuit breaker has tripped due to an
equipment. Circuit breaker
overload.
button is projecting from the side
of the unit.
Battery not fully charged.
The UPS does not perform
expected runtime.
Battery is slightly worn out.
The on/off switch is designed to
prevent damage by rapidly turning it
off and on.
The unit is not connected to an AC
The UPS will not turn on. outlet.
The battery is worn out.
Mechanical problem.
The USB / serial cable is not
connected.
The USB / serial cable is connected
to the wrong port.
PowerPanel™ Personal Edition
is inactive (all icons are gray).
The unit is not providing battery
power.
The serial cable is not the cable that
was included with the UPS unit.
Additional troubleshooting information can be found at
www.cyberpowersystems.com/support.htm

TECHNICAL SPECIFICATIONS

Model
Capacity
Input Voltage on Utility
Input Frequency
On-Battery Output Voltage
Transfer Time
Max. Load for UPS Outlets (4 Outlets)
Max. Load for Full-Time Surge Protection outlets (8 Outlets)
On-Battery Output Wave Form
Operating Temperature
Operating Relative Humidity
Size (L x W x H)
Net Weight
Typical Battery Recharge Time
Typical Battery Life
Battery Type
○ XP.
R
○
R Internet Explore 5.0 or higher
○ software from our website
R
Solution
Turn the UPS off and unplug at least one piece of equipment.
Wait 10 seconds, reset the circuit breaker by depressing the
button, and then turn the UPS on.
Recharge the battery by leaving the UPS plugged in.
Contact CyberPower Systems about replacement batteries at
tech@cyberpowersystems.com
Turn the UPS off. Wait 10 seconds and then turn the UPS on.
The unit must be connected to a 110/120v 60Hz outlet.
Contact CyberPower Systems about replacement batteries at
tech@cyberpowersystems.com
Contact CyberPower Systems at
tech@cyberpowersystems.com
Connect the USB / serial cable to the UPS unit and an open
USB / serial port on the back of the computer. You must use
the cable that came with the unit.
Check the back of the computer for an additional USB / serial
port. Move the cable to this port.
Shutdown your computer and turn the UPS off. Wait 10
seconds and turn the UPS back on. This should reset the unit.
If you are using a serial cable you must use a CyberPower serial
cable. If you need this cable please contact technical support.
tech@cyberpowersystems.com
CP550SL / AE550
550VA / 330W
100V to 140V
57 Hz to 63 Hz
120Vac ± 5%
4ms Typical
550VA / 330W
12 Amps
Simulated Sine Wave Form
+ 32°F to 95° F / 0° C to 35° C
0 to 95% NON-CONDENSING
10 2/3" x 6 1/2" x 3 1/2" / 27.1cm x 16.5cm x 8.7cm
12.5 lbs
8 hours typical from total discharge
3 to 6 years, depending on number of discharge/recharge cycles
12V / 8.0AH