Kodak 8660 User Manual
Kodak 8660 User Manual

Kodak 8660 User Manual

10/100 network interface card
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KODAK PROFESSIONAL
8660/8670 PS Thermal Printer
Network Interface Guide
Part Number 6B4389

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Summary of Contents for Kodak 8660

  • Page 1 KODAK PROFESSIONAL 8660/8670 PS Thermal Printer Network Interface Guide Part Number 6B4389...
  • Page 3 Refer to the user’s guide provided with the Network Interface Card for details on configuring the NIC and user platforms to print to your networked Kodak printer. Kodak printer and NIC documentation/software are also available on the Kodak Web site (www.kodak.com).
  • Page 4 Quick Configuration Reference Guide NIC Faceplate o o o o o o o o o Factory Reset/ Config Page Serial Config Port 10 BaseT/100BaseTX Faceplate - Reset/Configuration Page Push-button Switch The NIC has a single, recessed push-button switch located between the serial port and network connector.
  • Page 5 Quick Confiruration Reference Guide • Red TEST LED - When the printer is powered up, the red LED should blink momentarily and then go out. If the red LED blinks continuously, there is a problem. • Green LINK OK LED - When the printer is READY, the green LED is lit continuously if valid link connectivity to a corresponding hub/switch network port is established.
  • Page 6 Use Server Step 5:Configure Server (Novell, Windows NT) Print Queues? Step 6: Configure Workstations for Printing or Exporting. Install proper PostScript driver printing and/or Kodak cxport module for exporting files from Adobe PhotoShop. Step7:Exporting Files Step 7:Printing Files (PostScript) Use File > Export Use File >...
  • Page 7: Table Of Contents

    Static Electricity Precautions ................2-1 Package Contents .................... 2-1 Requirements ....................2-2 Installing the NIC in an 8660 Printer..............2-2 Installing the NIC in an 8670 PS Printer ............2-4 Installing the Ethernet Cable ................2-7 Printing a Test Page ..................2-7 Configuring the NIC ...................
  • Page 8 Microsoft Peer to Peer Print Services (NetBEUI)..........5-1 Workstation Networking Software for Peer to Peer Services ......5-1 Setting up a Kodak PostScript Printer for Windows 95/98 ........ 5-2 Setting up a Kodak PostScript Printer for Windows NT........5-4 AdobePS Setup Utility for Windows NT............5-6 Verification of AdobePS Driver ................
  • Page 9 Configuring TCP/IP (LPR) Printers on NT Systems .......... 7-3 Installing the Printing Software for Windows NT Systems......... 7-4 Installing the Export Module for Raster Printing (8660/8670 Printers)..7-4 Installing the Printing Software for PostScript Printing (8670 Printer) ..7-4 Configuring an LPR Printer on NT Systems ............7-7 Configuring Unix Systems for TCP/IP Printing ..........
  • Page 10 NetWare Troubleshooting................9-5 AppleTalk Troubleshooting ................ 9-6 Windows NT Troubleshooting..............9-6 Windows Peer-to-Peer Troubleshooting ............ 9-7 Technical Assistance..................9-7 Kodak Customer Assistance Center............9-7 Appendix A NIC Services..................A-1 Overview....................A-1 Environment/Protocol ................A-2 BOT/EOT Strings..................A-2 Filters ....................... A-3 Appendix B Command Summary...............
  • Page 11: Introduction

    This guide provides instructions for network administrators on installing the Kodak Professional 10/100 network interface card in the Kodak Professional 8660 and 8670 PS thermal printers and configuring the printers for use over a network. This guide also provides instructions on configuring workstations to send jobs to the printers.
  • Page 12: Protocols

    Getting Help Help is available on the Kodak Web site at www.kodak.com. The site contains questions and answers, user documentation, and printing software. Refer to “Troubleshooting” before contacting your retailer or Kodak for technical assistance.
  • Page 13: Overview Of Installing And Configuring The N Ic

    Introduction Overview of Installing and Configuring the N IC To install and configure the NIC: Step 1: Determine your network and printing environment. NIC supports TCP/IP, Novell Netware, AppleTalk, and NetBEUI protocols. Step 2: Gather necessary hardware and software components: printing software (included on the CD that came with the printer), NIC, and utilities diskette.
  • Page 14 8660 and 8670 PS thermal printers. You can use a generic PostScript or LaserWriter driver. However, they may not support all of the printer’s features.
  • Page 15 Introduction Step 4: Configure the NIC from the desired platform • With the exception of TCP/IP, it is not necessary to reconfigure the NIC unless its default parameters are unacceptable. We recommend that you verify that the printer functions on your network before you modify existing NIC parameters.
  • Page 16 Introduction Step 7: Printing From your application select either Print or Export to verify that the workstations can send a job to the printer. Part No. 6B4389 June 1999...
  • Page 17: Installing The Hardware

    2 Installing the Hardware This chapter describes how to: • install the Kodak Professional 10/100 network interface card (NIC) in the printer. • install the Ethernet cable. • make a test print. Static Electricity Precautions To help prevent static electricity from damaging the NIC during installation: •...
  • Page 18: Requirements

    Rx/Tx crossover cable, make sure that it is clearly labeled so it is not confused with standard network cables for use with network hubs or switches. Installing the NIC in an 8660 Printer 1. Turn off, and unplug the 8660 printer. Part No. 6B4389June 1999Au-...
  • Page 19 2. Remove the four screws on the back of the 8660 printer. 3. Remove the back panel. 4. Attach the wrist portion of a static strip to your wrist. Attach the other end of the strap to the metal frame of the 8660 printer. Slot cover CAUTION:...
  • Page 20: Installing The Nic In An 8670 Ps Printer

    Installing the Hardware 7. Hold the card so that the network cable receptacle is toward the slot cover. Tilt the card slightly and slide the face plate connector against the slot. 8. Position the printer interface connectors against the receptacles on the motherboard to seat the NIC. Press the NIC gently into place.
  • Page 21 Installing the Hardware 3. Remove the five screws on the back of the printer. 4. Grasp the two black handles on the metal plate. Slowly pull the drawer out about six inches. 5. Remove the screws that hold the slot cover for the NIC in place (slot nearest to power receptacle).
  • Page 22 Installing the Hardware 8. Hold the card so that the printer connectors are on the bottom and the network cable receptacle is toward you. 9. Hold the card so that the network cable receptacle is toward the slot cover. Tilt the card slightly, and slide the face plate connector against the NIC slot.
  • Page 23: Installing The Ethernet Cable

    Installing the Hardware Installing the Ethernet Cable To connect the NIC to a 10baseT or 100baseTX Fast Ethernet network, you need a 10 or 100 MB capable Ethernet hub/switch with at least one unused port installed on your network and an appropriate length of RJ45 modular cable.
  • Page 24: Configuring The Nic

    Installing the Hardware 4. If this is the first time you are setting up or verifying NIC operation, push in on the NIC test button for at least five seconds to set all of the NIC configuration parameters to factory defaults. 5.
  • Page 25: Using Configuration Utilities

    3 Using Configuration Utilities You can use various utilities to configure the Kodak Professional 10/100 network interface card (NIC): Web Browser Configuration Tool —Graphical interface; configure from any platform that supports Web access; requires an IP address. No additional configuration software necessary.
  • Page 26: Using A Web Browser To Configure The Nic

    Other utilities such as XAdmin and XConfig limit configuration capabilities for Windows environments. Kodak support is limited to networked printers using the NIC in NetBIOS/NetBeui, NetWare (IPX/SPX), TCP/IP and AppleTalk environments. However, the various print server utilities provided are generic and reference additional protocols and services such as Banyan, DEC LAT, DLC/LCC and POP3/SMTP.
  • Page 27: Service Names

    Using Configuration Utilities 2. Enter Access for the password. A screen that lists your configuration options appears. 3. Click on the desired option. Service Names Service names associated with the various protocols correspond to names that will show up on your network such as Windows Network Neighborhood and Macintosh Chooser.
  • Page 28: Examples Of Configuration Screens

    Using Configuration Utilities Examples of Configuration Screens The following screens are examples of Web interface features that are supported. TCP/IP 3-4 Part No. 6B4389 June 1999...
  • Page 29 Using Configuration Utilities Novell Netware NetBEUI Part No. 6B4389 June 1999...
  • Page 30 Using Configuration Utilities AppleTalk 3-6 Part No. 6B4389 June 1999...
  • Page 31 Using Configuration Utilities Part No. 6B4389 June 1999...
  • Page 32: Using The Xadmin Utility

    Using Configuration Utilities Using the XAdmin Utility The XAdmin utility is provided with the NIC for use with Windows operating systems. A setup utility must be executed to install XAdmin. XAdmin can be used as an alternative to JetAdmin NetWare if you are using Netware. Most parameters for NetBEUI, NetWare, and TCP/IP can be modified with XAdmin.
  • Page 33 Using Configuration Utilities The following screens illustrate XAdmin interface feat ures: Part No. 6B4389 June 1999...
  • Page 34 Using Configuration Utilities 3-10 Part No. 6B4389 June 1999...
  • Page 35 Using Configuration Utilities Part No. 6B4389 June 1999 3-11...
  • Page 36: Using Xconfig Utility

    Using Configuration Utilities Using XConfig Utility The XConfig utility is provided with the NIC for use with Windows operating systems. Use the setup utility to install XConfig along with XAdmin. XConfig is a command line interface that can be used to issue commands and get a status from the NIC. XConfig and Telnet are equivalent command line interfaces.
  • Page 37 Using Configuration Utilities 3. Enter Access at the # prompt for the password. Part No. 6B4389 June 1999 3-13...
  • Page 38: Telnet Configuration Utility (Any Platform)

    Using Configuration Utilities 4. Type Help for further assistance. NOTE: Refer to the configuration command section in Appendix B for a summary of commands and syntaxes for use with XConfig, Telnet or serial port sessions with the NIC. Telnet Configuration Utility (Any Platform) The Telnet utility is not provided with the NIC as utility software.Telnet is typically provided with any system that supports communications with TCP/IP.
  • Page 39 Using Configuration Utilities telnet <IP Address> 2. Enter Access as the password. 3. Type Help for further assistance. NOTE: Refer to the configuration command section in Appendix B for a summary of commands and syntaxes for use with XConfig, Telnet or serial port sessions with the NIC. Part No.
  • Page 40: Connecting The Nic Serial Configuration Port To A Console Terminal

    Using Configuration Utilities Connecting the NIC Serial Configuration Port to a Console Terminal The console facility is used for diagnosing and configuring the NIC. It can also be used for downloading new firmware to the NIC. The console is accessed from the NIC’s serial port which has a PC-compatible 9-pin male D-connector.
  • Page 41: Configuring The Nic From The Printer's Display Panel

    Using Configuration Utilities The serial port always operates at 9600 bps with no parity, XON/ XOFF flow control, and 8-bit characters when in console mode. Make sure that your terminal is set to these parameters. NOTE: Refer to Appendix B for a summary of commands and syntaxes for use with XConfig, Telnet or serial port sessions with the NIC.
  • Page 42 Using Configuration Utilities The following options are available from the Ports menu: Ports> Network FrameTypes 802.3 802.2 SNAP Ethernet II Auto (Default) TCP/IP Status IP Address Router Addr Subnet Mask Address IP Address Router Addr Subnet Mask Type Static BootP RARP DHCP Auto (Default)
  • Page 43: Additional Mechanisms For Establishing An Ip Address

    Using Configuration Utilities Additional Mechanisms for Establishing an IP Address Enabling IP access using ARP You must be on the same Ethernet segment to use the arp -s command. There cannot be a router between the NIC and the system using ARP. The arp mechanism will only enable that workstation to access the NIC using the IP address used in the arp command.
  • Page 44 Using Configuration Utilities Using rarp to Configure the IP Address You can configure the NIC IP address using the reverse ARP (rarp) utility on the host computer. To use rarp, edit the /etc/ethers file with an entry similar to the following. If the file does not exist, you can create it.
  • Page 45 Using Configuration Utilities Depending on the system, this entry might be called bootps instead of boot’. To enable BOOTP, use an editor to delete the # sign. If the # sign does not appear, BOOTP is enabled. Edit the BOOTP configuration file (usually /etc/bootptab) to enter the name, network type (1 for Ethernet), Ethernet address (found on the label on the NIC box), and IP address, subnet mask and gateway of the NIC.
  • Page 46 Using Configuration Utilities 6. Use the Unix ping command with the IP address of the NIC to verify the connection between the host and the NIC: ping 192.189.207.3 NOTE: You should get a message that the NIC is active. You will not be able to print if you cannot ping the NIC.
  • Page 47: Configuring Servers And Workstations For Printing

    files to a Kodak raster printer. NOTE: Kodak does not provide drivers and export modules for Unix systems. Refer to “Configuring for TCP/IP” for more information on Unix support.
  • Page 48: Unix Servers And Workstations

    Configuring Servers and Workstations for Printing Unix Servers and Workstations Refer to “Configuring for TCP/IP” for details on configuring these platforms as servers or workstations. Also refer to the notes in that chapter regarding support for Unix systems. Windows for Work Groups (3.x) Windows for Work Groups systems can not be set up to print directly to printers over the network.
  • Page 49: Microsoft Peer To Peer Print Services (Netbeui)

    IPX protocol. Refer to the section at the end of this chapter for configuring peer to peer services using IPX and JetAdmin tools.The Kodak Professional 10/100 Network Interface Card (NIC) supports these peer to peer services by supporting communications via NetBEUI By default the NIC’s NetBEUI domain name is workgroup.
  • Page 50: Setting Up A Kodak Postscript Printer For Windows 95/98

    Microsoft Peer to Peer Print Services (NetBEUI) Setting up a Kodak PostScript Printer for Windows 95/98 1. Run the AdobePS setup utility provided on your printer CD. Note: Only significant setup screens are illustrated. You may see additional self-explanatory screens for reading readme files and copying the AdobePS setup utility.
  • Page 51 Microsoft Peer to Peer Print Services (NetBEUI) 3. Browse the network for your Kodak printer. 4. If the printer displays immediately as KOD_xxxxxx_p1 (default name), select it and continue. Otherwise continue your search by selecting Entire Network > Microsoft Windows Network > Peer to Peer Domain Name (WorkGroup by default), for example until your printer is located.
  • Page 52: Setting Up A Kodak Postscript Printer For Windows Nt

    6. Continue through setup screens, assign a printer name, and finish by selecting the appropriate printer media in the Properties menus. The user may now print from applications after selecting the Kodak printer from the list of printers available in the Print/Setup windows.
  • Page 53 Microsoft Peer to Peer Print Services (NetBEUI) 1. Select Entire Network (If KOD_xxxxxx_p1 does not already appear.) Note: If Microsoft Windows Network appears, select it and the> Peer to Peer Domain Name (WorkGroup by default) until your printer is located. 2.
  • Page 54: Adobeps Setup Utility For Windows Nt

    Microsoft Peer to Peer Print Services (NetBEUI) After completing this setup utility, the NetBEUI network port is added to your system as an available printer port which can now be selected when running the AdobePS setup utility. AdobePS Setup Utility for Windows NT 1.
  • Page 55 Note: The network cannot be selected because the NetBEUI print service does not show up in when browsing. 3. Locate the drive and directory where the printing software for your Kodak printers located, and select the Kodak printer. Part No. 6B4389 June 1999...
  • Page 56 Microsoft Peer to Peer Print Services (NetBEUI) 4. Select the NetBEUI printer port designated as \\KOD_xxxxxx_p1\p1. (KOD_xxxxxx_p1 is the default NetBEUI name for the printer (NIC). 5. If the printer is shared, enter a queue name. The printer setup on subsequent systems will be simply a matter of selecting Network Printer and browsing for a network queue 6.
  • Page 57: Verification Of Adobeps Driver

    Microsoft Peer to Peer Print Services (NetBEUI) The user may now print from applications after selecting the Kodak printer from the list of printers available in the Print/Setup windows. Verification of AdobePS Driver After installation, the AdobePS driver should appear as an available driver in any printer Properties window.
  • Page 58: Setting Up Windows 95/98/Nt To Export Kodak Raster Files

    files from Adobe PhotoShop.To exporting files from Photoshop: 1. From Adobe PhotoShop, select File > Export > Kodak Printer Name. 2. Select the Kodak printer as KOD_xxxxxx_p1/p1 (default name) where xxxxxx corresponds to the last six digits of the printer’s (NIC) Ethernet address.
  • Page 59: Novell Netware

    NetWare print servers are typically special-purpose networking hardware such as the Kodak Professional 10/100 network interface card (NIC). NOTE: It is assumed that network administrators are familiar with setting up Novell NetWare systems and print queues using appropriate utilities such as PConsole and NWAdmin.
  • Page 60: Nic Operating Modes With Novell Netware

    Novell NetWare NIC Operating Modes with Novell NetWare To service NetWare print queues, the NIC operates in the following two modes: Remote printer mode or NPRINTER mode on NetWare 4.xx or RPRINTER mode on NetWare 2.xx or 3.xx networks. In remote printer mode, the user sends the print job to the file server which then spools it to a print server and sends it to the printer.
  • Page 61: Novell Queue And Printer/Nic Association Using Jetadmin

    Novell NetWare Novell Queue and Printer/NIC Association Using JetAdmin The NIC is compatible with Hewlett-Packard’s JetAdmin tool. JetAdmin may be used to select a particular printer/NIC that is advertising its services on the network. The NIC’s Netware service is KOD_xxxxxx_P1, by default where xxxxxx is the last six digits of the NIC’s Ethernet hardware address.
  • Page 62: Configuring For Nds Using Nwadmin

    Novell NetWare Configuring for NDS Using NWAdmin Refer to your NWAdmin documentation for specific details on using NWAdmin. Make sure that you are logged in as Admin in NDS mode on the NetWare 4.xx file server. To configure the NIC using NWAdmin: 1.
  • Page 63: Configuring For Nds Using Pconsole And Xconfig

    Novell NetWare 4. Exit Jet Admin or XAdmin. 5. Reload the PSERVER NLM from the NetWare file server console. Configuring for NDS Using PCONSOLE and XConfig The following steps describe how to use PCONSOLE and XConfig to configure the NIC for remote printer operation. PCONSOLE 1.
  • Page 64: Xconfig

    Novell NetWare XConfig 1. Insert the diskette that came with the NIC into the disk drive. Enter: A:XCONFIG. 2. Select the NIC from the list of print servers. Press ENTER when the message that the NIC is connected appears. 3. Enter the password access when the # prompt appears. 4.
  • Page 65: Configuring For Queue Server Mode Using Pconsole And Xconfig

    Novell NetWare Configuring for Queue Server Mode using PCONSOLE and XConfig The following steps describe how to use the standard Novell PCONSOLE utility with XCONFIG to set up your print queues. PConsole 1. Log in as Supervisor for Netware 3.xx or as ADMIN for NetWare 4.xx.
  • Page 66: Xconfig

    Novell NetWare XConfig 1. Log in as Supervisor (Netware 3.xx) or as Admin (NetWare 4.xx). Make sure that you specify the /b option for bindery mode. 2. Insert the diskette that came with the NIC into the disk drive. Enter the following at the DOS prompt: A:XCONFIG or A:XCONFIG ppsname Ppsname is the name of the NIC.
  • Page 67: Configuring For Tcp/Ip

    NIC. The NIC also supports gateways for communications with hosts on remote networks. For special applications, a raw TCP port is available. Kodak develops printing software and supports networked printing environments for Windows and Macintosh platforms.
  • Page 68: Configuration Summary

    Configuring for TCP/IP Configuration Summary The following are the steps you need to complete to set up your printer for network printing: 1. Set up the printer. Refer to the QuickSetup card or the Operator’s Guide that is included on the CD for instructions on setting up your printer.
  • Page 69: Configuring Tcp/Ip (Lpr) Printers On Nt Systems

    Configuring for TCP/IP Configuring TCP/IP (LPR) Printers on NT Systems NOTE: You should refer to the documentation and software provided with your printer for specific installation details. To configure a printer on a Windows NT workstation/server, first configure an IP address for both the workstation and the printer. The following steps describe how to configure TCP/IP on a Windows NT workstation: 1.
  • Page 70: Installing The Printing Software For Windows Nt Systems

    Installing the Export Module for Raster Printing (8660/8670 Printers) The export module must also be installed on each workstation that will be exporting files from Adobe PhotoShop to a Kodak raster printer. Run the setup utility provided with the export module.
  • Page 71 Configuring for TCP/IP 2. When prompted for the type of connection, select Local Printer. NOTE: Select Network only if a print server queue has already been established and can be selected by browsing the network. 3. When prompted for an appropriate PPD, navigate to the drive and directory that contains the software for Windows NT.
  • Page 72 Configuring for TCP/IP 4. When prompted for a printer port, choose LPT1. 5. Select: • Not Shared if you will be printing from this NT workstation. • Select Shared if you are establishing an NT print queue for others to print through. Enter in an appropriate name for the print queue.
  • Page 73: Configuring An Lpr Printer On Nt Systems

    NOTE: This is only necessary if you will be printing from this workstation. The AdobePS Kodak 8670 PS driver should appear in the list of available drivers in any Printer Properties window. Selected it as the driver to use after an LPR printer is established.
  • Page 74 Configuring for TCP/IP 4. Select Add Port and then LPR Port from the list of available ports. Click on New Port. 5. Enter the IP address you wish to assign to the NIC in the Name or address of server providing lpd box. Enter anything you wish in the Name of printer or print queue on that server box.
  • Page 75 Configuring for TCP/IP NOTE: If you do not have a router on the network, the IP address must match the first three octets of the IP address of your computer. 6. Click on OK, and then click on Close. The new print server IP address should be listed and highlighted as an available port.
  • Page 76 Configuring for TCP/IP 11. If desired, make the printer shared; and enter a queue name. Click on Next. NOTE: If users will be exporting images from Adobe PhotoShop, the printer must be shared since the export module only allows selection of a network print queue. 12.
  • Page 77 Configuring for TCP/IP 16. Select the new LPR printer. 17. Use the pulldown menu to select the printer’s document defaults. NOTE: Make selections consistent with the media for your printer. Part No. 6B4389 June 1999 7-11...
  • Page 78: Configuring Unix Systems For Tcp/Ip Printing

    — Setting up the remote printer. — Creating a spool directory. Adding the Kodak Printer to the Host Table Use an editor to add an entry to the hosts file containing the IP address and node name of the NIC. An example of an IP address and node are: 1982.189.207.3...
  • Page 79 Configuring for TCP/IP Modifying the /etc/printcap File to Set Up the Remote Printer Configure the /etc/printcap file on each workstation to specify the local print queue, the NIC name (also called remote machine or rm), and the print server service name (also called remote printer, remote queue, or rp), and the spool directory.
  • Page 80 Configuring for TCP/IP 3. Select manage remote printer subsystem:. 4. Select client services. 5. Select remote printer queues. 6. Select add a remote queue. 7. Enter the following remote queue settings: — Name of queue to add (user selectable) — Activate the queue (Yes) —...
  • Page 81 Configuring for TCP/IP Setting Up the Remote Printer for SCO Unix Configurations SCO Unix requires TCP/IP V1.2 or later to work with the NIC. Configure the files /etc/hosts and /etc/printcap as described in the Adding the 8670 Printer to the Host Table and the Modifying the / etc/printcap File to Set Up the Remote Printer sections.
  • Page 82: Creating A Spool Directory

    Configuring for TCP/IP Creating a Spool Directory If you have not already created a spool directory, you need to do so now. If you are using HP/UX, AIX, Solaris 2.xx, and some other systems, a spool directory has already been created. The lpd spool directory is located in the /usr/spool directory.
  • Page 83: Configuring For Appletalk Networks

    The Kodak Professional 10/100 network interface card (NIC) supports the AppleTalk protocol allowing Macintosh computers to print jobs to a Kodak printer simultaneously with jobs from computers using TCP/IP, Novell NetWare, and NetBEUI. The NIC broadcasts AppleTalk information to computers on the network and automatically appears in the Chooser on workstations.
  • Page 84: Finding The Printer's Name In The Chooser

    Configuring for AppleTalk Networks Finding the Printer’s Name in the Chooser From the Chooser: 1. Select the AdobePS icon. 2. Select the correct zone from the list of AppleTalk zones. 3. Select the name of the printer from the list of printers. NOTE: The default name for the printer (NIC) is KOD_xxxxxx_P1_AT.
  • Page 85: Windows Nt Systems Vs Appletalk

    Macintosh systems. • Kodak printers that are raster only will not show up on an AppleTalk network as LaserWriter printers. Therefore, they cannot be set up as NT AppleTalk printers.
  • Page 87: Troubleshooting

    9 Troubleshooting This chapter describes procedures for troubleshooting problems you may encounter with the Kodak Professional 10/100 network interface card (NIC). NIC Start-up Sequence NIC LEDs The NIC should go through the following start-up sequence upon power up: 1. The NIC will run through a set of power-up diagnostics for a few seconds.
  • Page 88 Troubleshooting Protocol Checks — If you have a TCP/IP capable system, ping the NIC from the host operating system prompt with the ping ipaddress command. If a successful response is received, go to the TCP/IP troubleshooting section. — If you have a Novell system, verify that the NIC can be seen on the network.
  • Page 89: Intermittent Problems

    Troubleshooting — If you have a bridge or router located between the print server and the host computer, make sure that the device is set up to allow the print server to send and receive data from the host. For example, a bridge can be set up to only allow certain types of Ethernet addresses to pass through.
  • Page 90 Troubleshooting have this address. Duplicate IP addresses are the greatest cause of TCP/IP printing problems. If the address is not correct, check if the loading procedure was properly executed. 2. If you used XCONFIG to enter the IP address, make sure that you exited the remote console properly using CTRL-D and that you turned the printer off and then on.
  • Page 91: Netware Troubleshooting

    Troubleshooting 11. If PostScript jobs do not print or run together, set the service (remote printer) with EOT set to string number 3 (control-D). For example: SET SERVICE HP_PRINTER EOT 3 12. If you cannot print long jobs (over I MB, add the line mx#0 to your /etc/printcap file entry.
  • Page 92: Appletalk Troubleshooting

    Troubleshooting AppleTalk Troubleshooting If you cannot print from a Macintosh computer with AppleTalk, check the following: 1. Make sure that you are running Phase 2 AppleTalk and that you have selected the correct network interface from the Network Control Panel on the Macintosh. 2.
  • Page 93: Windows Peer-To-Peer Troubleshooting

    If you have questions about the printer or the NIC, the retailer from whom you purchased the printer may be able to answer them. Kodak provides retailers with additional technical information. Kodak Customer Assistance Center Contact the Kodak Customer Assistance Center if you: Part No. 6B4389 June 1999...
  • Page 94 Troubleshooting • have questions about your warranty. • want to know where to get service. • have questions about the printing software. In the US, call 1-800-235-6325 from 9:00 a.m. to 8:00 p.m. Eastern Standard Time on regular business days. Refer to the Operator’s Guide for telephone numbers outside the United States.
  • Page 95: Appendix A Nic Services

    Appendix A NIC Services Overview A service is a resource for the Kodak Professional network interface card (NIC) that must be selected by computers configured to print to a NIC. The NIC provides the following predefined services as defaults (xxxxxx is the last six digits of the NIC’s Ethernet address):...
  • Page 96: Environment/Protocol

    • Protocols = NetWare, NetBEUI, TCP/IP, and AppleTalk are the protocols that Kodak supports for this NIC. (Do not be alarmed with references to LAT & DLC protocols. You may wish to disable LAT and DLC protocols, but this is not necessary for proper NIC operation with other protocols.)
  • Page 97: Filters

    Filters A filter is a program built into the NIC that performs a specific function. Four filters are available. The only filter pertinent to this NIC used in Kodak printers is the AppleTalk filter(#2). Filter No. Description Substitutes one user-specified character string for another character string.
  • Page 99: Appendix B Command Summary

    Appendix B Command Summary Command line input applies to the use of the following NIC configuration mechanisms: • XConfig • Telnet • Terminal on NIC Serial Port When connecting to the NIC, you get a message such as Console Connected or Remote Console Reserved when you are connected.
  • Page 100 Appendix B Command Summary Resets the NIC SET DEFAULT Sets the NIC’s parameters to factory defaults SET LOAD Disable Disables firmware reload after exit SET LOAD ENable Enables firmware reload after exit SET LOAD HOst <name> Sets node name of boot host for (NetWare firmware load) SET LOAD IP aa.bb.cc.dd Sets IP address of load host (TCP/IP firmware load) SET LOAD SOfware <...
  • Page 101 Appendix B Command Summary Set service BOT string to nn. Refer to Appendix B. SET SERVice <servicename>EOT nn Set service EOT string to nn. Refer to Appendix B. SET SERVice <servicename>Filter nn Set service filter to nn. See Appendix B. SET SERVice <servicename>...
  • Page 102: Tcp/Ip Commands

    Appendix B Command Summary Shows server and LAT parameters SHow SERVEr COunters Shows server statistics SHow SERVice Shows service Parameters SHow TEstpage Prints test page SHow VErsion Shows server firmware version UNPROtest Allows system manager to temporarily access SET commands when the remote console is in protected mode.
  • Page 103: Netware Commands

    Appendix B Command Summary Sets procedure used by the NIC when obtaining its IP address. By default the IP address is set along with a default subnet mask and a router address that is the same as the address of the load host.
  • Page 104: Appletalk Commands

    Appendix B Command Summary Sets NetWare frame type to 802.2, 802.3, Ethernet II, ALL, AUTO, or SNAP SET NEtware NEtwork n Sets NetWare internal network number. SET NEtware NPrinter <pserver> n ON <service> Set NPrinter mode on service. SET NEtware PAssword <psw> Sets the NIC log in password.
  • Page 105 Appendix B Command Summary SET SERVice <servicename> RECEIVE [ENIDIS] Enables or disables AppleTalk spooling to allow printers that do not support bidirectional communications to be connected to the print server. SHow APpletalk Shows AppleTalk parameters. Part No. 6B4389 June 1999...
  • Page 107 Index Numerics 8660 printer – Installing NIC in 2-2 8660/8670 printers Installing the export module for raster printing 7-4 8670 printer – Installing NIC in 2-4 – Installing the printing software 7-4 About this guide, 1-1 AdobePS Drivers and export modules 4-1 –...
  • Page 108 Index Cable, 100BaseT Required for installation, 2-2 Cable, 10BaseT Required for installation, 2-2 – Commands B-1 – AppleTalk B-6 – General server B-1 – NetWare B-5 – TCP/IP B-4 Components, Gathering networking 1-4 Configuration – Screens 3-4 Software 1-3 Summary 7-2 Utilities 1-5 Configuring –...
  • Page 109 From your dealer, 9-7 Hardware Gathering 1-4 – Installing 2-1 Installing NIC 1-4 Host table Adding the Kodak printer to 7-12 HP/UX systems 7-13 IBM RS/6000 AIX systems 7-14 Installation requirements 2-1 Installing Ethernet cable 2-7 Export module for raster printing 7-4 –...
  • Page 110 Index NIC hardware 1-3 – NIC in an 8660 printer 2-2 – NIC in an 8670 printer 2-4 Printing software – For PostScript printing 7-4 – For Windows NT systems 7-4 Intermittent problems with the network interface card, 9-3 –...
  • Page 111 Index Microsoft – Peer to Peer print services 5-1 5-10 Modifying 7-13 Names Service 3-3 – NetBEUI 5-1 5-10 With Peer to Peer 9-7 NetWare – Commands B-5 Troubleshooting 9-5 Network Assessing 1-3 Operating system compatibility 1-2 – Printer parameters 8-1 Network Interface Card 1-1 Autosensing feature 2-7 Installing in the 8670 printer, 2-2...
  • Page 112 Index – In an 8660 printer 2-2 – In an 8670 printer 2-4 LEDs 9-1 Protocol checks 9-2 Serial port 3-1 – Services A-1 – Startup sequence 9-1 Novell NetWare servers 7-2 Servers 4-1 Novell NetWare Operating modes 6-2 NWAdmin...
  • Page 113 Index Front control panel 3-1 Name Changing 8-2 Finding in the Chooser 8-2 Zone 8-2 Printer’s zone 8-2 Printing 1-5 Environment, assessing 1-3 Software for PostScript printing – Installing 7-4 Test page 2-7 Protocol A-2 Checks 9-2 PSERVER mode 6-2 Queue server mode 6-2 Rarp Using to configure the IP address 3-19...
  • Page 114 Index Service names 3-3 Software NIC configuration 1-4 Spool directory Creating 7-16 Static electricity Precautions 2-1 System requirements 2-1 TCP/IP Adding 8670 printer to the host table, 7-12 IP address using BOOTP, 3-19 IP address using rarp utility, 3-19 IP address, 7-16 Assigning a print queue, 7-12 –...
  • Page 115 Servers and workstations 4-2 TCP/IP 7-1 Unix systems Assigning a print queue 7-12 Unix systems Adding the Kodak printer to the host table 7-12 – Configuring for TCP/IP printing 7-12 7-16 Using Windows 95 5-1 Verification of AdobePS driver 5-8...
  • Page 116 Index Windows 95 Peer-to-Peer Troubleshooting, 9-7 Windows 95/98 – Setting up a Kodak PostScript printer 5-2 – Setup for exporting Kodak raster files 5-9 5-10 Windows NT Adding an IP address for, 7-3 – AdobePS setup utility for 5-6 –...
  • Page 117: Index

    Index Zone Changing for printer 8-2 Part No. 6B4389 June 1999 Index-11...
  • Page 120 EASTMAN KODAK COMPANY Rochester, New York 14653 KODAK CANADA INC. Toronto, Ontario M6M 1V3 Canada Kodak and Kodak Professional are trademarks of Eastman Kodak Company. PostScript is a trademark of Adobe Systems Incorporated or its subsidiaries. Part No. 6B4389 6/99 ©Eastman Kodak Company, 1999...

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