VTech VT5831 Manual
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When using your telephone equipment, basic safety precautions should always
be followed to reduce the risk of fire, electric shock and injury, including the following:
1.
Read and understand all instructions.
2.
Follow all warnings and instructions marked on the product.
3.
Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or
aerosol cleaners. Use a damp cloth for cleaning.
4.
Do not use this product near water (for example, near a bath tub, kitchen sink, or
swimming pool).
5.
Do not place this product on an unstable cart, stand, or table. The product may
fall, causing serious damage to the product.
6.
Slots and openings in the cabinet and the back or bottom are provided for ventilation. To
protect it from overheating, these openings must not be blocked by placing the
product on the bed, sofa, rug, or other similar surface. This product should never
be placed near or over a radiator or heat register. This product should not be
placed in a built-in installation where proper ventilation is not provided.
7.
This product should be operated only from the type of power source indicated on the
marking label. If you are not sure of the type of power supply to your home,
consult your dealer or local power company.
8.
Do not allow anything to rest on the power cord. Do not locate this product
where the cord will be abused by persons walking on it.
9.
Never push objects of any kind into this product through cabinet slots as they
may touch dangerous voltage points or short out parts that could result in a risk
of fire or electric shock. Never spill liquid of any kind on the product.
10. To reduce the risk of electric shock, do not disassemble this product. Opening or
removing cabinet parts other than specified access doors may expose you to
dangerous voltages or other risks. Incorrect reassembling can cause electric
shock when the appliance is subsequently used.
11.
Do not overload wall outlets and extension cords as this can result in the risk of
fire or electric shock.
Important Safety Instructions
1

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Summary of Contents for VTech VT5831

  • Page 1 Important Safety Instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: Read and understand all instructions. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning.
  • Page 2: Save These Instructions

    Important Safety Instructions 12. Unplug this product from the wall outlet and contact VTECH under the following conditions: When the power supply cord or plug is damaged or frayed. If liquid has been spilled into the product. If the product has been exposed to rain or water.
  • Page 3 The VT5831 is an advanced cordless telephone that operates in the 5.8GHz frequency range. Your VT5831 is capable of supporting up to a maximum of 6 Handsets. Using additional Handsets, up to three people can be conferenced on a call (2 Handsets and the Base Speakerphone), or two extensions can be conferenced on a call, while two other extensions can be talking internally, using the Intercom feature.
  • Page 4 8. Charger Wall Mounting Bracket 3. Handset Charger 9. Owner’s Manual 4. Base AC Power Adapter 10. Battery Pack 5. Telephone Line Cord To purchase replacement battery packs, call VTech Communications Inc. at 1-800-595-9511. In Canada, call VTech Electronics Ltd. at 1-800-267-7377. Handset Charger...
  • Page 5 The Handset Layout 1. Antenna 8. LCD Display 2. Earpiece 9. Soft Keys 3. Headset Jack (2.5mm) 10. Volume 4. On (Flash) 11. Off (Clear) 5. Dialing Keys (0-9, , #) 12. Sound Select 6. Speakerphone 13. Microphone 7. Message Waiting LED...
  • Page 6 The Base Unit Layout 1. Antenna 10. Intercom 2. LCD Display 11. Soft keys 3. Clear 12. Speaker Phone 4. In Use 13. Dialing Keys (0-9, , #) 5. Flash 14. Volume Keys 6. Hold 15. Telephone Jack 7. Redial 16.
  • Page 7 Setup Connecting power to Base Unit/Handset Charger Plug the AC power adapter into an electrical outlet, and the DC connector into the bottom of the Base Unit. Choose the location for your Handset Charger, and plug its power supply into an electrical outlet.
  • Page 8 ENTER BASE ID to register the new Handset. Charging of the Handset Battery Pack The Handset of your VT5831 cordless telephone is powered by a rechargeable battery pack. It charges automatically whenever the Handset is in its charger. You should charge the battery pack for 12 hours when you first receive your phone.
  • Page 9: Tone/Pulse Selection

    Handset display, and you will hear dial tone. If not, see In Case of Difficulty. Tone/Pulse selection Your VT5831 is preset for tone dialing. See BASE SETTINGS for details. CAUTION: Use only the Vtech power supply provided with your telephone.
  • Page 10 Spare Battery Charger/Power Backup Feature The VT5831 uses the spare battery charger in the Base Unit to provide operational backup in the event of a power failure. With a fully charged battery pack in the spare battery charger, you will still be able to place and receive calls from the Handset only, for up to 2 1/2 hours.
  • Page 11: Wall Mounting

    Wall Mounting The Wall Mount brackets are designed for use on standard wall mount plates only. Wall mounting is optional. Plug the AC adapters into an electrical outlet, and the DC connector to the bottom of the Base Unit. Connect the telephone line cord to the jack on the bottom of the Base Unit, and the other end to the wall jack.
  • Page 12: Registration And Operation

    Registration and Operation Of The VTech VT5820 Accessory Handset Your VTech VT5831 system can operate up to 6 Handsets. The VT5820 accessory Handset consists of the following: Handset Charger Telephone Line Cord...
  • Page 13 If the Handset displays REJECTED BY BASE or continues to display SEARCHING FOR BASE for well beyond 60 seconds, try the registration process again by repeating the above steps. Congratulations! You can now enjoy the benefits of your VTECH Multi-Handset system.
  • Page 14: Handset And Base Indicators

    Handset and Base Indicators Handset Icons Icon Description Line In Use indicator On steady with no number next to it when a parallel set is in use. On steady with one or more numbers next to it, indicating which extensions are using the line. For example, 12 indicates that Handset 1 and Handset 2 are on an outside call.
  • Page 15 Service must be subscribed to through your local telephone company In Use • Lights when line is being used by a Handset of the VT5831 system. • Flashes when another telephone on the same line (parallel extension) is in use.
  • Page 16: Soft Menu Functions

    Soft Menu Functions The VT5831 has an advanced design that uses a menu structure and soft keys to access many of the features. Example of the idle mode display: REDIAL From the Handset: Press REDIAL to display the last 10 telephone numbers dialed from the Handset.
  • Page 17 Soft Menu Functions • To dial, press SPEAKER PHONE. Erasing Numbers in Redial Memory (Handset or Base) • Press REDIAL, then scroll to the desired number. • Press SELECT, then ERASE. Saving Redial Numbers in Phone Book Memory (Handset or Base) •...
  • Page 18: Set Time

    Press the CLEAR key to step back through the menu, Press and hold the CLEAR to immediately return to the idle screen. Set Time To set the time on your VT5831: • At the Handset, press MENU, scroll down to SET TIME, then press OK.
  • Page 19 These are subscription services, provided by most regional telephone service providers. You must subscribe to these services to get the benefits of these features. If you do not subscribe to Caller ID services, you can still use your VT5831 and the other features it offers.
  • Page 20 Calls Log (Caller ID) Reviewing Caller ID from the Handset or Base As new Caller ID/Call Waiting ID records are received, your Handset and Base displays will aler t you to the new Caller ID records, for example: The number of new calls displayed on each system Handset and Base may not be the same.
  • Page 21 CID records. Or, press NO to return to the CID record previously displayed. NOTE: You do not have to delete Caller ID records. Your VT5831 always saves the 50 most current CID records. As new records come in, the oldest records are...
  • Page 22: Handset Settings

    Handset Settings From the HANDSET SETTINGS menu you can select the following options to modify: • RINGER VOLUME Select this option to adjust the ringer volume. Use the scroll keys to adjust the volume up or down. You will see a graph on the Handset display indicating the relative volume setting.
  • Page 23 Use this procedure to add additional Handsets (model VT5820) to your system. Use this option to register a Handset to the VT5831 Base. You can register a total of six Handsets to the Base. This process is activated automatically whenever a new Handset is powered up in range of the VT5831 Base.
  • Page 24: Base Settings

    Base Settings To access Base Settings, with the Base in the idle (OFF) mode, press MENU, scroll down to BASE SETTINGS, then press OK. You can now access the following setting options: • RINGER VOLUME • RINGER MELODY • KEYPAD TONE •...
  • Page 25 Base Settings KEYPAD TONE (preset to ON) Keypad tones are the ‘beeps’ you hear each time you press a key on the Base Unit. To turn this feature ON or OFF: • Press MENU. Scroll down to BASE SETTINGS, then press OK. Scroll down to KEYPAD TONE.
  • Page 26 MEM (Memory) The VT5831 can store up to 50 names/numbers in memory. Each memory location can hold up to 32 digits and up to 16 characters for the name. When prompted to ENTER NAME?, use the digit keys to ‘spell’ the name. Each press...
  • Page 27 Mem (Memory) To Store a Number/Name: • Starting from the idle screen, enter the number you want to store in memory. • Be sure to include long distance codes and pauses (using the PAUSE softkey) if necessary. Press the MEM softkey. •...
  • Page 28 Mem (Memory) To Search For and Dial a Number/ Name: • Starting from the idle screen, press the MEM softkey to review memory contents. • Using the softkeys scroll through the memory contents in alphabetical order. • Or, you can press the FIND softkey, enter the first few chararcters of the name and then press FIND to search.
  • Page 29 Mem (Memory) • Press the DEL softkey. The screen will display: • To delete this record, press THIS. The record will be deleted, and the next entry in the phonebook will be displayed. • To delete all records in your phonebook memory, press ALL.
  • Page 30: Handset And Base Operation

    Handset and Base Operation Making Calls From the Handset • Press ON (or, SPEAKERPHONE to use the Handset Speakerphone feature). Dial the phone number. -OR- • Dial the phone number first; then press ON (or SPEAKERPHONE). • Press OFF to end your call. Answering Calls From the Handset •...
  • Page 31 Handset and Base Operation H o w t o A d j u s t t h e H a n d s e t Volume ( also applies to the Handset Speakerphone) The volume control is on the right edge of the Handset.
  • Page 32 Clock Mode enabled, the CALL ON HOLD alert will be displayed on the Handset for only 5 seconds. If a call remains on Hold for 5 minutes, your VT5831 will ring to remind you the call is being held. The phone will display CALL ON HOLD RING BACK! You have 30 seconds to return to the call before it is dropped.
  • Page 33 Handset and Base Operation Intercom From Base to ALL Handsets : • To page all Handsets from the Base press the INTERCOM key. Scroll to GLOBAL PAGE, then press OK. • Each Handset will display GLOBAL CALL FROM BASE. • Any Handset can then answer the PAGE, and enter INTERCOM mode with the Base by pressing the ON or any...
  • Page 34: Base Speakerphone Operation

    MAKING CALLS in HANDSET AND BASE OPERATION. Base Speakerphone Operation The Base of your VT5831 is equipped with a full duplex speakerphone. This is a very useful feature for handsfree conversations or conference calls at the Base Unit. For more information, refer to MAKING CALLS in HANDSET AND BASE OPERATION.
  • Page 35: Conference Calling

    Handset and Base Operation The VT5831 will detect a VMWI signal and activate Message Waiting lights on the Base and Handset(s). See Handset and Base Unit Layouts, pages 5 and 6, for the location of the Message Waiting lights. After you play all of your new messages, the Message Waiting indicators will automati- cally turn off.
  • Page 36: Headset Operation

    Headset Operation Your VT5831 cordless telephone is equipped with a 2.5mm Headset Jack for use with an optional accessory Headset for hands-free operation. If you choose to use the Headset option, you must obtain an optional accessory Headset, which is compatible with the VT5831.
  • Page 37 Maintenance Taking Care Of Your Telephone Your VT5831 cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the Handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.
  • Page 38: In Case Of Difficulty

    In Case Of Difficulty If you have difficulty operating your phone, the suggestions below should solve the problem. If you still have difficulty after trying these suggestions, call VTECH Communications at 1-800-595-9511. In Canada, call VTECH Electronics at 1-800-267-7377. The Phone Doesn’t Work At All •...
  • Page 39 In Case Of Difficulty Your Handset vibrates or shakes when a call comes in • It is likely that your Vibrating Handset Ringer option has been set to ON. If you’d like to turn it off, see Handset Settings-VIBRATE CONTROL, on page 22. You Hear Other Calls While Using Your Phone •...
  • Page 40: Warranty Statement

    If we repair this product, we may use new or refurbished replacement parts. If we choose to replace this product, we may replace it with a new or refurbished product of the same or similar design. VTECH will return repaired or replacement products to you in working condition. VTECH will retain defective parts, modules, or equipment.
  • Page 41 If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTECH will notify you and will request that you authorize the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty.
  • Page 42 This equipment is compatible with inductively coupled hearing aids. Should you experience trouble with this telephone equipment, please contact: VTech Communications Inc CUSTOMER SERVICE. at 1-800-595-9511. In Canada, call VTECH Electronics at 1-800-267-7377. For repair/warranty information. The telephone company may ask you to disconnect this equipment from the line network until the problem has been corrected.
  • Page 43 FCC, ACTA and IC Regulations FCC Part 68 and ACTA If this equipment was approved for connection to the telephone network prior to July 23, 2001, it complies with Part 68 of the Federal Communications Commission (FCC) rules. If the equipment was approved after that date, it complies with the Part 68 rules and with Technical Requirements for Connection of Equipment to the Telephone Network adopted by the Administrative Council for Terminal Attachments (ACTA).
  • Page 44 FCC, ACTA and IC Regulations may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone company is required to notify you if such changes are planned. Hearing aid compatibility If this product is equipped with a corded or cordless handset, it is hearing aid compatible.
  • Page 45 Users should not attempt to make such connections themselves, but should contact the appropriate electrical inspection authority, or electrician, as appropriate. Your VT5831 is designed to operate at the maximum power allowed by the FCC and IC. This means your Handset and Base Unit can communicate only over a certain distance - which will depend on the location of the Base Unit and Handset, weather, and the construction and layout of your home or office.
  • Page 46: Technical Specifications

    Technical Specifications FREQUENCY CONTROL WEIGHT Crystal controlled Handset : 138 grams PLL synthesizer (excluding Battery Pack) Base : 396 grams TRANSMIT FREQUENCY Charger : 216 grams Base : 5744.736 - 5825.952 MHz POWER REQUIREMENTS Handset: 2401.056 - 2482.272 MHz Handset : 2.4V 1400mAh NiMH RECEIVE FREQUENCY Battery Pack...
  • Page 47 Table Of Contents 1. Important Safety Instructions Register Base Settings Ringer Volume 3. Introduction Ringer Melody Keypad Tone Parts Check List Tone/Pulse The Handset Layout Contrast The Base Unit Layout Language MEM (Memory) 7. Getting Started To Store a Number/Name Setup To Search For and Dial a Connecting power to Base...
  • Page 48 Index Range Tone ..........22 Answering Calls ........30 Redial ............16 Base Unit Registration ........12, 23 Layout ........6 Ringer Indicators .......15 Volume ......22, 24 Settings .........24 Melody ......22, 24 Menu ........18 Saving Redial Numbers in Memory ..17 Battery Pack Setup Installation .......8 Base and Handset ....7 Charging........8 VT5820 Accessory Handset ...12...
  • Page 49 VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications Inc. Beaverton, Oregon, 97008 Distributed in Canada by VTech Electronics Canada Ltd. 7671 Alderbridge Way, Richmond, B.C. V6X 1Z9. Copyright 2002 for VTECH TELECOMMUNICATIONS LTD.
  • Page 54 EXPAND YOUR VT5831 OR i 5881 SYSTEMS. YOUR BASE WILL WORK WITH UP TO 6 HANDSETS!!! IMPORTANT: The i 5801 is an Accessory Handset for use with the VT5831 or i 5881 systems. You must have one of these Base Units in order to use the i 5801 Accessory Handset.
  • Page 55 Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock Unplug this product from the wall outlet and refer servicing to VTech under the following conditions: A. When the power supply cord or plug is damaged or frayed.
  • Page 56 There may be a remote risk of electric shock from lightning. Do not use the telephone to report a gas leak in the vicinity of the leak. VTECH COMMUNICATIONS INC Customer Service: 1-800-595-9511. In Canada, call VTech Telecommunications Canada Ltd. at 1-800-267-7377. SAVE THESE INSTRUCTIONS...
  • Page 57 Parts Check List Handset Battery Pack Charger Wall Mounting Special Features Guide Bracket User's Manual Belt Clip Audio Patch Cable Handset Charger 10 USB Cable Software CD-ROM Disc...
  • Page 58 The Handset Layout Antenna 10. LCD Display Earpiece 11. 5 -Way Joystick Headset Jack and Audio Patch 12. Volume Keys Cable Jack (2.5mm) 13. Soft Key Soft/Select Key 14. Off/Cancel Key On/Flash Key 15. Sound Select Key Dialing Keys (0-9, * , #) 16.
  • Page 59 Setup Connecting Power to Handset Charger Because the i 5801 is an accessory Handset to the VT 5831 or i 5881, all you need to do is choose the location for your Handset Charger, and plug in the power supply into an electrical outlet. Installation and charging of Battery Pack in Handset Follow the steps below: 1.
  • Page 60 NOTE: If you repeatedly get a low battery indication, even after 8 hours of charg- ing, then the battery should be replaced. As you register additional Handsets to VT5831 or i 5881 system, they will be assigned extension numbers in the following order: HANDSET 2, HANDSET 3, HANDSET 4, and so forth.
  • Page 61 Registration Registering an i 5801 Handset for the first time After charging, the screen will display: Find the BASE ID Code by doing the following (Base must be OFF): At the Base, press MENU. Scroll down to DISPLAY BASE-ID, then press OK. Enter the 15-digit Base ID Code into the Handset.
  • Page 62 Handset Indicators Handset Icons Icon Description Line In Use Indicator • On steady with one or more numbers next to it, indicating which extensions are using the line. For example, 12 indicates that Handset 1 and Handset 2 are on an outside call. •...
  • Page 63 Handset Menu Joystick Operation • This Handset is equipped with a 5-way navigation joystick: Left ( ), Right ( ), Up ( ), Down ( ),and In ( • The joystick allows you to access the Handset’s advanced features and settings. •...
  • Page 64 Handset Menu Calls Log (dialing key 3) - review Caller ID data; select and dial from the Caller ID data or from the Redial list that accounts for the last 10 dialed phone numbers. Pictures (dialing key 4) - choose from the many preset images or download new images into the Handset to be used as your idle screen (wall paper) or assign an image to a specific phonebook directory.
  • Page 65 Handset Menu Global Page from Handset • With the Intercom icon highlighted, press the joystick in or press the left soft key. • Press the joystick to navigate to GLOBAL PAGE or press “ ” key. • Press the joystick in or press the left soft key for confirmation.
  • Page 66 Handset Menu Adding Phonebook Entries • From the Handset idle (OFF) mode, press the joy- stick in any direction or press the left softkey. The Phonebook icon should be highlighted. Press the joystick in or left soft key again. • Press NEW.
  • Page 67 Handset Menu to sample the ringer options. Press OK for confirmation. • NOTE: There are 8 traditional ring tones and 12 recorded personal ringers. For Recordable Ringer, please refer to page 20 for details. NOTE: If there is no need to have distinctive image, you can press SAVE now. If you wish to be visually alerted to calls from this •...
  • Page 68 Handset Menu — OR — You can press FIND softkey, enter the first few characters of the name and then press OK to search. If you make a mistake, press softkey. The closest match, in alphabetical order, will be displayed. Once you can find the entry you want, simply •...
  • Page 69 Handset Menu Press the joystick in. The screen will display: • Press DELETE softkey. The screen will display: • To confirm the deletion, press YES. To exit with- • out deleting. press NO. Calls Log With this icon highlighted, press the joystick in or left soft key to view your Caller ID and Redial options: Review CID Log Clear CID Log...
  • Page 70 Handset Menu Clear Redial (dialing key 4) - select this option to delete all phone numbers stored in redial memory.You will be asked Are you sure? Choosing YES clears all records. Choosing NO returns you to the previous screen. Settings With this icon highlighted, press the joystick in or left soft key to reveal the following menu: Set Time(dialing key 2) - this option allows you to set the time to be...
  • Page 71 Handset Menu Sounds& Alerts With this icon highlighted, press the joystick in or left soft key to reveal the following options: Ringer Control(dialing key 2) - this option allows you to change the Ringer Volume, turn the Ringer On/Off and control the Vibrating Ringer.
  • Page 72 Handset Menu screen (wall paper) or assign a specific image to a phonebook directory in the available 50 directories. Set a Wallpaper image To set a wallpaper image, select the icon Pictures in the main menu. Then choose an image in one of the three (My Pictures, Images or Emotions) menu options.
  • Page 73 Recordable Ringer You can easily record a unique ringer to be used as either your Default Ringer or for a Distinctive Ringer for assigning to a individual phonebook directory. You can either record using the provided Audio Patch Cord (not the USB cord), or simply use the Handset microphone.
  • Page 74: Picture Download

    To install the software, click on the Install/Uninstall the Vtech i 5801 Image Editor icon and follow the download instructions. 3. After the installation process is complete, you will find a Vtech i 5801 Image Editor icon on your PC desktop. Click on this icon to run the Image Editor software.
  • Page 75 Picture Download -Adjust Brightness and Contrast -Adjust Color • Before downloading your image, make sure that the provided USB cord is correctly installed into your computer (using the large connector) and Handset (using the small connector). After you have completed the image editing process, press Send to Phone and then your image will be downloaded into the Handset.
  • Page 76 Handset Operation Making Calls From the Handset • Press ON (or, SPEAKERPHONE to use the Handset Speakerphone feature). Dial the phone number. -OR- Dial the phone number first; then press ON (or SPEAKERPHONE). • Press OFF to end your call or place the Handset in charger cradle to end your call.
  • Page 77 Handset Operation MID - Mid-Range sounds enhanced (This is the recommended setting for hearing aid users) TREBLE - High Frequency sounds enhanced NATURAL - No frequency enhancement (Your Handset is preset with this selection) The Handset will graphically display the four modes. NOTE: The Sound Select feature can't be use when in Speakerphone or Headset talking mode.
  • Page 78 Handset Conference Calling The i5881 or VT5831 is capable of supporting confer- ence calls with up to two registered Handsets, and the Base Unit. To enter a conference call, simply access the line with two or more extensions by pressing ON (or SPEAKERPHONE) on the Handset or SPEAKERPHONE on the Base.
  • Page 79 Headset option, you must obtain an optional accessory Headset, which is compatible with the i 5801. To purchase a Headset, call VTECH Customer Service at 1-800-595-9511. Once you have a compatible 2.5mm Headset, locate the Headset Jack on the Handset.
  • Page 80 Maintenance Taking Care Of Your Telephone Your i 5801 cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the Handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water Your telephone can be damaged if it gets wet.
  • Page 81 In Case Of Difficulty If you have difficulty operating your phone, the suggestions below should solve the problem. If you still have difficulty after trying these suggestions, call VTech Communications at 1-800-595-9511. In Canada, call VTech Telecommucations Canada Ltd. at 1-800-267-7377.
  • Page 82 In Case Of Difficulty Your Handset vibrates or shakes when a call comes in • It is likely that your Vibrating Handset Ringer option has been set to ON. If you’d like to turn it off, see Sounds & Alerts - Ringer CONTROL. You Hear Other Calls While Using Your Phone •...
  • Page 83 Defective Product. If we repair this product, we may use new or refurbished replacement parts. If we choose to replace this product, we may replace it with a new or refurbished product of the same or similar design. VTech will return repaired or replacement products to you in working condition.
  • Page 84 VTech will return repaired or replaced product under this limited warranty to you, transportation, delivery or handling charges prepaid. VTech assumes no risk for damage or loss of the Product in transit. • If the Product failure is not covered by this limited warranty, or proof of...
  • Page 85 • In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the product, or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this product.
  • Page 86 This equipment is compatible with inductively coupled hearing aids. Should you experience trouble with this telephone equipment, please contact: VTech Communications Inc CUSTOMER SERVICE at 1-800-595-9511. In Canada, call VTech Telecommunications Canada Ltd. at 1-800-267-7377. For repair/warranty information. The telephone company may ask you to disconnect this equipment from the line network until the problem has been corrected.
  • Page 87 FCC, ACTA and IC Regulations FCC Part 68 and ACTA If this equipment was approved for connection to the telephone network prior to July 23, 2001, it complies with Part 68 of the Federal Communications Commission (FCC) rules. If the equipment was approved after that date, it complies with the Part 68 rules and with Technical Requirements for Connection of Equipment to the Telephone Network adopted by the Administrative Council for Terminal Attachments (ACTA).
  • Page 88 FCC, ACTA and IC Regulations company may temporarily discontinue your telephone service. The telephone company is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to file a complaint with the FCC.
  • Page 89 VTech’s participation in RBRC makes it easy for you to drop off the spent battery at local retailers participating in the RBRC program or at authorized VTech product service centers.Please call 1-800-...
  • Page 90 Technical Specifications FREQUENCY CONTROL WEIGHT Crystal controlled Handset : 148.5 grams PLL synthesizer (excluding battery pack) Charger : 233.2 grams TRANSMIT FREQUENCY POWER REQUIREMENTS Base : 5744.736-5825.952 MHz Handset : 2401.056-2482.272 MHz Handset : 2.4V 1400mAh NiMH Battery Pack RECEIVE FREQUENCY Charger : 6 VDC @ 300mA Base : 2401.056-2482.272 MHz...
  • Page 91 VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications Inc.; Beaverton, Oregon, 97008 Telecommunications Distributed in Canada by VTech Canada Ltd., 200-7671 Alderbridge Way, Richmond, B.C. V6X 1Z9. Copyright 2003 for VTECH TELECOMMUNICATIONS LTD.
  • Page 92: Table Of Contents

    Table of Contents Introduction........................1 Important Safety Instructions..................2 Getting Started......................4 Parts Check List......................4 The Handset Layout....................5 Setup..........................6 Registration........................8 Basic Operation......................9 Handset Indicators.....................9 Handset Menu......................10 Joystick Operation.....................10 Menu Shortcuts......................10 Main Menu........................10 Intercom........................11 Phonebook........................12 Calls Log........................16 Settings........................17 Sounds & Alerts......................18 Pictures........................18 Recordable Ringer ....................20 Pictures Download ....................21 Advance Operation....................23 Handset Operation....................23...
  • Page 98: Introduction

    WITH UP TO 6 HANDSETS!!! IMPORTANT: The VT5820 is an Accessory Handset for use with the VT5831 system. You must have this model in order to use the VT5820 Accessory Handset. This manual is designed to familiarize you with the VT5820 Accessory Handset setup, registration and basic functions.
  • Page 99: Important Safety Instructions

    Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock Unplug this product from the wall outlet and refer servicing to VTECH under the following conditions: A. When the power supply cord or plug is damaged or frayed.
  • Page 100 There may be a remote risk of electric shock from lightning. Do not use the telephone to report a gas leak in the vicinity of the leak. VTECH COMMUNICATIONS INC Customer Service: 1-800-595-9511. In Canada, call VTech Electronics Ltd. at 1-800-267-7377. SAVE THESE INSTRUCTIONS...
  • Page 101: Setup

    Setup Registration And Operation Of The VTECH VT5820 Accessory Handset Your VTECH VT5831 system can operate up to 6 Handsets. The VTECH accessory Handset consists of the following: Handset Charger Telephone Line Cord Charger Wall Belt Clip Mounting Bracket Handset...
  • Page 102: Installation Of Battery Pack In Handset

    Installation of Battery Pack in Handset Follow the steps below: Remove the battery cover by pressing on the indent and sliding downward. Place the new battery pack in the Handset with the metal contacts aligned with charge contacts in the battery compartment.
  • Page 103: Registration

    If the Handset displays REJECTED BY BASE or continues to display SEARCHING FOR BASE for well beyond 60 seconds, try the registration process again by repeating the above steps. Congratulations! You can now enjoy the benefits of your VTECH Multi-Handset system.
  • Page 104 The Handset Layout Antenna LCD Display Earpiece Soft Keys Headset Jack (2.5mm) Volume On (Flash) Off (Clear) Dialing Keys (0-9, , #) Sound Select Speakerphone Microphone Message Waiting LED...
  • Page 105: Handset Indicators

    Handset Indicators Handset Icons Description Icon Line In Use indicator On steady with no number next to it when a parallel set is in use. On steady with one or more numbers next to it, indicating which extensions are using the line. For example, 12 indicates that Handset 1 and Handset 2 are on an outside call.
  • Page 106: Headset Operation

    Headset option, you must obtain an optional accessory Headset, which is compatible with the VT5820. To purchase a Headset, call VTECH Customer Service at 1-800-595-9511. Once you have a compatible 2.5mm Headset, locate the Headset Jack on the Handset.
  • Page 107: Maintenance

    Maintenace Taking Care Of Your Telephone Your VT5820 cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the Handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water Your telephone can be damaged if it gets wet.
  • Page 108: In Case Of Difficulty

    In Case Of Difficulty If you have difficulty operating your phone, the suggestions below should solve the problem. If you still have difficulty after trying these suggestions, call VTECH Communications at 1-800-595-9511. In Canada, call VTECH Electronics at 1-800-267-7377. The Phone Doesn't Work At All •...
  • Page 109 • It is likely that your Vibrating Handset Ringer option has been set to ON. If you’d like to turn it off, see VT5831 User’s Manual - Handset Settings - VIBRATE CONTROL, on page 22. You Hear Other Calls While Using Your Phone •...
  • Page 110: Warranty Statement

    3. Product to the extent that the problem experienced is caused by signal conditions, network reliability or cable or antenna systems; or 4. Product to the extent that the problem is caused by use with non-VTECH electrical accessories; or 5. Product whose warranty/quality stickers, Product serial numbers plates or...
  • Page 111 • If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTECH will notify you and will request that you authorize the cost of repair prior to any further repair activity.
  • Page 112 • In no event shall VTECH be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits...
  • Page 113: Fcc, Acta And Ic Regulations

    This equipment is compatible with inductively coupled hearing aids. Should you experience trouble with this telephone equipment, please contact: VTech Communications Inc CUSTOMER SERVICE at 1-800-595-9511. In Canada, call VTech Electronics Ltd. at 1-800-267-7377. For repair/warranty information. The telephone company may ask you to disconnect this equipment from the line network until the problem has been corrected.
  • Page 114 FCC, ACTA and IC Regulations FCC Part 68 and ACTA If this equipment was approved for connection to the telephone network prior to July 23, 2001, it complies with Part 68 of the Federal Communications Commission (FCC) rules. If the equipment was approved after that date, it complies with the Part 68 rules and with Technical Requirements for Connection of Equipment to the Telephone Network adopted by the Administrative Council for Terminal Attachments (ACTA).
  • Page 115 FCC, ACTA and IC Regulations company may temporarily discontinue your telephone service. The telephone company is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to file a complaint with the FCC.
  • Page 116: The Rbrc Seal

    Handset, weather, and the construction and layout of your home or office. The RBRC Seal The RBRC Seal on the nickel-metal-hydride battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada.
  • Page 117: Technical Specifications

    Technical Specifications FREQUENCY CONTROL WEIGHT Crystal controlled Handset : 138 grams PLL synthesizer (excluding battery pack) Charger : 216 grams TRANSMIT FREQUENCY POWER REQUIREMENTS Base : 5744.736-5825.952 MHz Handset : 2401.056-2482.272 MHz Handset : 2.4V 1400mAh NiMH Battery Pack RECEIVE FREQUENCY Charger : 6 VDC @ 300mA Base :...
  • Page 118 A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications Inc.; Beaverton, Oregon. Distributed in Canada by VTech Electronics Canada Ltd., Suite 200, 7671 Alderbridge Way, Richmond, B.C. V6X 1Z9. Copyright 2002 for VTECH TELECOMMUNICATIONS LTD.

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5831 - vt cordless phoneI5801

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