Troubleshooting - Insignia NS-14T002 User Manual

Troubleshooting

What should I do if the display freezes or does not respond?
• Insert a paper clip or pin into the RESET hole on the side of your tablet, then turn on your
tablet again.
What should I do if I cannot turn on my tablet?
• Connect the charger and check the battery level on the screen. Make sure that the battery
is fully charged.
Can I open Microsoft Office and PDF files on my tablet?
• You can purchase and download third party applications to read these types of files.
What should I do if my tablet won't turn on?
• Make sure that the battery is charged.
• Make sure that the power adapter is securely connected.
• Make sure that you are using the power adapter that was included with your tablet.
What should I do if my tablet won't recognize the SD card?
• Make sure that you have inserted a certified SD card.
• Make sure that you have inserted the memory card correctly.
• With the SD card inserted, power off and power on your tablet.
What should I do if my tablet shows a low-battery warning?
• Connect your tablet to a computer or the included power adapter to charge the battery.
What should I do if I can't access the web?
• Check the wireless signal indicator in the status bar at the top of the screen. If there is no
signal, you are not connected.
• Make sure that Wi-Fi is turned on.
• Make sure to select the right network and enter the correct password.
What should I do if there is no sound coming from my tablet?
• Unplug and reconnect the headset. Make sure that the connector is pushed in all the way.
• The volume may be muted or set too low. Increase the volume setting.
Why is the actual storage less than storage in the specification?
• The device needs some space to hold system applications and data files, so the actual
storage is less than the memory capacity in the specifications.
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NS-14T002 Insignia Flex™ Android Tablet
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