GE G005 Owner's Manual page 12

Before you call for service...
_ roubleshooting Tips
Save time and money! Review the charts on the following pages,
or visit GEAppliances.com. You may not need to call for service.
WATER Possible Causes What To Do
Short spray and delay
after pushing the Start
button
Lid was opened and closed
between cycle selection and
start
. This is normal. See FUNCTIONALITY C HECKin the Safety
Instructions section.
Water level seems low
Banging sound during
drain
Too many suds
This is normal
. Water may not cover the top level of the clothes.
This is normal for this high efficiency washer.
Drain stand pipe is too low
Soft water
Too much detergent
Type of detergent
. The drain hose must exceed 32" height at some point between
the washer back and the drain pipe.
• Try less detergent.
. Measure your detergent carefully. Use less soap if you have
soft water, a smaller load or a lightly soiled load.
. Switch to HE@ detergent.
Water leaks Type of detergent • Switch to HE@ detergent.
Using too much detergent . Use less detergent. Use less soap if you have soft water,
in washer a smaller load or a lightly soiled load.
Fill hoses or drain hose is . lake sure hose connections are tight at faucets and
improperly connected rubber washers are installed. Make sure end of drain hose
is correctly inserted in and secured to drain facility.
Household drain may . Check household plumbing. You may need to call
be clogged a plumber.
Drain hose rubs on wall . lake sure drain hose does not make contact with the wall.
lay cause excessivewear on the hose.
Constant water pressure . Tighten hoses at the faucets and turn the water off after each use.
to the fill hoses at the . Check condition of the fill hoses;they should be replaced
water source every 5 years.
Water temperature Cooler water temperatures . New laundry detergents have been formulated to work
seems incorrect provide improved energy with cooler water temperatures without affecting wash
efficiency performance.
Water supply is turned off . Turn both hot and cold faucets fully on and make sure hoses
or improperly connected are connected to correct faucets. NOTE:Water valves are marked
"H" and "C" and internal valve screens are color coded.
Water valve screens are . Turn off the water source and remove the water connection
stopped up hoses from the upper back of the washer. Use a brush or
toothpick to clean the screens in the machine. Reconnect
the hoses and turn the water back on.
Cool/Cold Water when . This is normal. PerfecTemp senseswater temperature and
selecting Hot optimizes for best results. Cold water is added periodically
when hot is selected.
House water heater is . lake sure house water heater is delivering water at
not set properly !20°F-!40°F (48°C-60°C).
Water pumped out before Lid lifted or cycle was put in . Resetcycle.
cycle is complete pause for over 8 hours
Water won't drain Drain hose is kinked or . Straighten drain hose and make sure washer is not sitting on it.
improperly connected . Top of drain outlet should be less than 6 ft (1.8 m)
above floor.
Washer pauses at the This is normal . The washer is sensing the load.
beginning of cycles
Washer pauses during The Auto Soak Option . This is normal. The washer alternates between agitate and
wash cycle was chosen soak during these cycles to get your clothes cleaner with
less wear.
Washer pauses during This is normal . Thewasher may pause during the spin cycle to remove
spin cycle soapy water more efficiently.
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