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SOLVING PROBLEMS (cont.)
Check
Can you see and hear a
DVD that you are trying
to play?
YES
D
Is the picture low quality,
or "fuzzy", when you
are expecting to see an
HDTV-quality picture?
NO
D
Can you see only regular
(analog) channels but not
any digital channels?
NO
D
Are the DVR functions
working?
40
Suggested solution
Check that all the audio and video cables are
securely and correctly connected, including
R
NO
any to a home theater receiver that you may be
using to enhance the sound.
Some programmes may include "copy
protection" which means, if your set-top is
R
YES
connected to your HDTV via the component
video connectors, the picture is downgraded
to standard TV quality. To prevent this from
happening, use an HDMI
The Bypass feature may be turned on (check if
the BYPASS light on your set-top's front panel
R
YES
is lighted). If Bypass is on, press the bypass
button on your set-top's front panel to turn it
off.
The internal hard disk may be temporarily
R
NO
disabled because the set-top has overheated.
Make sure the set-top is not overheating (refer
to the set-top's ventilation requirements on
page 4).
Further checks, if appropriate
—
—
connection instead.
TM
—
—
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