Page 1 ECURITY AND UTOMATION WNER’S ANUAL 466-1040-01-ITI Rev. F (Text)
Page 3: Table Of Contents
Contents Welcome......viii Section 1: Working with Your New Security System..... 1 What You Need to Do .
Page 4 Section 3: Basic Touchpad Operations ..19 Turning Security Protection On..... . . 19 When You Stay In—...
Page 5 PHONE OPERATIONS... 57 Phone Overview....58 Using a Phone in Your Home ......58 Calling Your System from a Remote Phone .
Page 6 Section 7: Additional Phone Features ... 71 Setting and Changing Access Codes....71 Using the Energy Saver Feature.
Page 7 ... . . 99 TROUBLESHOOTING Section 9: Troubleshooting ....100 Security System Sounds ......100 Silencing Trouble Beeps .
Page 8: Welcome
Welcome You have taken an important first step in protecting your home by in- stalling a security system. Now it’s time to take the next step: Learning to use your system so it provides you with the best possible protection from intrusion, fire, furnace failure, and medical and other emergen- cies.
Page 9: Working With Your New Security System
Section 1: Working with Your New Security System What You Need to Do You may have installed this security system simply to prevent break- ins and theft. However, your new security system can protect you and your home from many other emergencies. Plus, this security system lets you monitor and control conditions in your home or business even when you are away.
Page 10: Automatic Lighting
Automatic Lighting You can control the lights inside and outside of your home by plugging them into wireless devices called lamp modules. For example, the sys- tem turns selected lights on when you enter, allowing you to see your way to the telephone or touchpad to disarm the system. After you arm your system, selected lights remain on for awhile and then automati- cally turn off after 5 minutes.
Page 11: Courtesy Features
your mailbox so you know when the mail arrives, and as a wireless doorbell. Protect Private Business Information You can control accessibility to private documents or money drawers. For example, sensors could be set to beep any time the safe door is opened during business hours.
Page 12: What Happens In An Emergency
What Happens in an Emergency? Your security has three fixed panic alarms—police, fire, and auxilia- ry—that call for help immediately. They are activated by pressing the appropriate button. Even very young children can learn how to quickly send for emergency help. Police and firefighters will know the exact location and nature of the emergency.
Page 13: What If There's A System Problem
What if There’s a System Problem? Your system has been designed to keep false alarms and system prob- lems to a minimum. If there is a problem, your security system can di- agnose it and then sound trouble beeps to let you know about it. In some instances, your system can alert your central monitoring station of the problem as well.
Page 14 Your security system has three basic protection levels (see page num- ber listed): Touchpad Phone Keychain Page No. Page No. Page No. • Level 1-Off leaves all protection off. • Level 2-Stay is for when you stay in. The system detects activity at outside doors and win- dows but not inside...
Page 15: What You Need To Know About This Manual
• Leaving windows or doors open or opening them after setting protection to on. • Controlling your furnace or air con- ditioner using energy-saving set- tings. • Canceling the exit delay time which lets you leave after turning protection • Checking for sys- tem activity or recent alarms.
Page 16 but these are some of the basics to get you started. Access Code A code that allows you and others to access and control your system. If necessary, up to 16 differ- ent codes can be programmed for different users. Bypassing Allows you to turn off protection for selected ar- eas of your system only.
Page 17 Sensors These are the devices such as smoke detectors, motion detectors, glass break detectors, and door/window sensors that monitor conditions and report to the control panel. You’re now ready to move on to the basic touchpad operations. The following sections guide you through disarming and arming your sys- tem and using all other features from the various touchpads.
Page 19: Touchpad Operations
Touchpad Operations • Touchpad Overview 12 • Section 2: Using the Touchpad for Emergencies 13 • Section 3: Basic Touchpad Operations 19 • Section 4: Additional Touchpad Features 33...
Page 20: Touchpad Overview
Touchpad Overview Several different touchpads are available to operate your security sys- tem. All touchpads are operated in the same way, although some do not have a message display. Use the voice messages from internal speakers if you have them and/or beeps from the touchpad’s speaker, if available, to verify your entries.
Page 21: Using The Touchpad For Emergencies
Section 2: Using the Touchpad for Emergencies Using Panic Alarms: Police, Fire, and Auxiliary Panic buttons are used to quickly alert the central monitoring station to an emergency in your home. You have three panic button options. When one is pressed, the central monitoring station knows within sec- onds what your emergency is.
Page 22: Sending A Panic Alarm
Sending a Panic Alarm To send a panic alarm: Do this Display, if You will hear available, will read • Press the appropriate panic (POLICE, A loud alarm, button, POLICE, FIRE, or FIRE, or then HELP AUXILIARY, for 2 full AUXILIARY) HELP...sen- seconds.
Page 23: Resetting Smoke Detectors
Resetting Smoke Detectors To reset hardwire smoke detectors after an alarm: Do this Display, if You will hear available, will read 1. Turn sirens off by entering 1-OFF One long your access code + 1. beep, then Alarm system is off. 2.
Page 24: Preventing Accidental Alarms
Help! WARNING! Call your central monitoring station if a fire alarm was sent accidentally. Can I stop an accidental panic alarm? If you cancel police and auxiliary alarms within the 15-second di- aling delay, the alarm is not reported to the central monitoring sta- tion and police will not be sent.
Page 25: Canceling Accidental Alarms
ally set off the alarm when you are away. Below are some ways to prevent accidental alarms. You may need to contact your installer to help you correct certain problems. To prevent accidental alarms: 1. Always enter and exit within the proper delay time. 2.
Page 26 To cancel an alarm: Do this Display, if You will hear available, will read • Enter your access code + 1. 1-OFF One long beep, then Alarm sys- tem is off. Help! Can I cancel all accidental alarms? Most, but not all, accidental alarms can be canceled. If you acciden- tally cause an alarm by opening an armed window, for example, you can stop a call to the central monitoring station by canceling the alarm within the 15-second dialing delay.
Page 27: Basic Touchpad Operations
Section 3: Basic Touchpad Operations Turning Security Protection On Turning security protection on means you are arming your system. Your security system gives you two arming levels of protection to choose from. • Level 2-Stay turns on protection for exterior entrances like doors and windows but doesn’t arm interior sensors like motion detec- tors.
Page 28 Do this Display, if You will hear available, will read 2. Additional options: • To turn off lights, press 0 within 5 seconds. No delay. • To cancel the exit delay, 2-STAY NO press 4 within 5 sec- DELAY onds. 3.
Page 29 Help! What if I receive the protest message Sensor nn is open? This means the system detects an open window, door, or other sen- sor. You can close the window or other open sensor, and then repeat the procedure to turn on security protection. If you prefer to leave the window or other sensor open, cancel turning protection on by entering your access code + 1, and then use the procedure entitled “Arming with a Window or Door Open”...
Page 30: When You Go Away-Arming To Level 3-Away
When You Go Away— Arming to Level 3-Away Note The exit delay is the time set by your installer for you to exit after turning secu- rity protection on. To turn security protection on when you go away: Do this Display, if You will hear available, will...
Page 31 Note If an alarm sounds, cancel it by pressing your access code + 1. Then see the help box. Help! What if I receive the protest message Sensor nn is open? This means the system detects an open window, door, or other sen- sor.
Page 32: Arming With A Window Or Door Open
Arming with a Window or Door Open Use this procedure to tell your system to ignore (bypass) sensors, per- haps like those on open windows and doors, while security protection is being turned on. Bypassed windows, doors, or other sensors are not protected.
Page 33: Opening A Door Or Window When
Opening a Door or Window When Protection is On Before opening a door or window when security protection is al- ready on: Do this Display, if You will hear available, will read • Enter your access code + BYPASS Sn-- Sensor nn by- BYPASS + two-digit sen- passed.
Page 34: Instant Arming With No Exit/Entry Delay Time
Instant Arming with No Exit/Entry Delay Time Your security system has built-in exit and entry delay times. The de- lays give you time to arm the system and get out of your home without setting off an alarm or to get in and disarm before sounding an alarm. Entry and exit delays are set to meet your needs and lifestyle.
Page 35: Turning Security Protection Off
Turning Security Protection Off Turning security protection off means you are disarming your system. When you disarm to Level 1-Off, you turn off all protection to doors, windows, and motion detectors. However, your security system is not completely off in level 1. Some features, like smoke detectors and po- lice, fire, and auxiliary panic buttons, are still on.
Page 36: Checking Your System Status
Help! What if the 1 on the display is flashing? The most likely problem is an open door or window. Press the STA- TUS button for a display and/or voice message of the problem. If it is something other than an open door or window and you’re not sure how to fix the problem, refer to section 9, “Troubleshooting.”...
Page 37 you can find out which sensor caused the alarm. When an alarm condition is stored in the alarm memory, it will be an- nounced the first time you do a short or full status check. Doing a short or full status check a second time will show the system status including any trouble conditions.
Page 38 To review recent activity in your home (full status check): Do this Display, if You will hear available, will read • Press the STATUS button The system dis- One, two, or twice. (After pressing STA- three short plays: TUS once, be sure to press beeps, indi- •...
Page 39 To check for the most recent alarms (alarm memory): Do this Display, if You will hear available, will read • Enter your access code + The system dis- One, two, or STATUS + 5. three short plays: beeps, indi- cating the •...
Page 41: Additional Touchpad Features
Section 4: Additional Touchpad Features Setting and Changing Access Codes An access code must be entered to begin most operations with your se- curity system. Your primary access code is the main code for your system and lets you control all functions, including changing all access codes.
Page 42 Do this Display, if You will hear available, will read 3. Enter 00 for a primary ## - ARM access code, 01 to 04 for CODE XXXX secondary access codes, or any number from 05 to 23 for arm/disarm only codes. Press COMMAND (or wait 5 seconds and this happens automatically).
Page 43 If you are using a touchpad without a display (wireless) you will get voice prompts instead of display prompts. To delete an access code: Do this Follow steps 1 through 4 on the previous page. 2. At step 5, enter your pri- ## - ARM mary access code as the CODE ****...
Page 44: Using The Energy Saver Feature
Help! What if the system displays FAIL? First, check to see that you have entered a four-digit code. Next, make sure your new code is not the same as an existing access code. Then, make sure the last two digits of the new code are not the same. And, if you already have a code such as 1234, you cannot enter 1243 (reverse the last two digits) as an additional code.
Page 45: Turning Energy Saver On And Off
In addition to controlling temperature, the energy saver feature notifies the central monitoring station if your heating or air conditioning unit fails, before pipes freeze or pets are harmed by extreme heat or cold. Turning Energy Saver On and Off To override your normal heating or air conditioning settings, turn on the energy saver feature.
Page 46 To set high and low energy saver temperatures: Do this Display, if You will hear available, will read 1. If not done already, set the 1-OFF One long system to level 1 (disarm) beep, then by entering your access Alarm sys- code + 1.
Page 47 Do this Display, if You will hear available, will read 8. Within 60 seconds, enter the desired high tempera- 54 -ES HIGH ture (90 F or lower) + (nn = new COMMAND. (Once you setting) begin entering the new code, you have 5 seconds to enter each number.) If the system displays/ announces fail, repeat steps...
Page 48: Controlling Lights And Appliances
Help! What if the system displays FAIL and I hear Invalid? You may have entered a new temperature setting that is out of range. Retry the entry using valid set point numbers. The low tem- perature range is 45 F to 1 degree below the high temperature set- ting.
Page 49: Individual Light And Appliance Control
To turn all lights on or off: Do this Display, if You will hear available, will read • Enter your access code + 0. LIGHTS ON, On (if lights are off), then displayed for 1 one short second. beep. LIGHTS OFF, Off (if lights displayed for 1 are on), then...
Page 50: Using The Quiet Mode Feature
Help! How do lights connected to my security system react during an alarm? Alarm sirens automatically stop ringing after 4 minutes, however, lights caused by an alarm will stay on until the system is reset by dis- arming. • During both fire and auxiliary alarms, lights turn on and remain on with no flashing until 5 minutes after the system is disarmed or armed to a new security level.
Page 51 protection on or off are heard from internal speakers.) Quiet mode has no affect on touchpads that do not have a display (wireless). See the “Phone Operations” section for using quiet mode from a phone. When the quiet mode feature is off, all audio responses to commands will be announced through the internal speakers.
Page 52: Using The Chime Feature
Do this Display, if You will hear available, will read 5. Exit the change settings 99-EXIT mode by entering 99 + COMMAND. 6. Press COMMAND again. 1-OFF Goodbye. Using the Chime Feature When you have security protection turned off (disarmed to Level 1- Off), you can turn on the chime feature to let you know if anyone en- ters or leaves, even though your doors and windows are not armed.
Page 53: Adjusting The Touchpad Display Brightness
Adjusting the Touchpad Display Brightness If you have a touchpad with a display (alphanumeric), you can adjust the display brightness. For example, if you have a touchpad in a bed- room, you may want to dim the display at night so it won’t disturb your sleep.
Page 54: The Touchpad Tamper Feature
What happens when the no activity feature activates: Do this Display, if You will hear available, will read 1. If no activity is recorded for AUXILIARY Help, help the set time frame: sensor 7 9. ALARM Sn79- NO ACTIVITY 2. If alarm is not canceled Auxiliary within 5 minutes, the cen- alarms will...
Page 55: Opening And Closing Reports Feature
What happens when the touchpad tamper feature is activated: Do this Display, if You will hear available, will read • If approximately 40 or POLICE Help, help, more keys are pressed with- sensor 7 7. ALARM Sn77- out hitting a valid code: TOUCHPAD TAMPER Note...
Page 56: Trouble Messages
You can find and fix most system troubles yourself (see section 9, “Troubleshooting”); however, some system troubles may require you to call your security system dealer for assistance. Possible Trouble Signals When your security system detects a problem, interior sirens sound trouble beeps rapidly six times, and then again in 60 seconds, continu- ing this pattern until the trouble condition is fixed.
Page 57 AC Power Failure Display, if You will hear available, will read 3. If the power isn’t restored Touchpad dis- Six trouble within 15 minutes: play goes beeps in a • 90-TROUBLE AC blank. The row, every 60 POWER is reported to display comes seconds.
Page 58 System Battery Failure Display, if You will hear available, will read • 91 TROUBLE CPU LOW CPU LOW Six trouble BATTERY is reported to the BATTERY beeps. central monitoring station. Sensor Failure The sensor indicated is not communicating with the system. Sensor Failure Display, if You will hear...
Page 59 Sensor Trouble The sensor indicated has an internal problem. The battery may be low or the sensor cover may be off. The sensor may still be working. Sensor Trouble Display, if You will hear available, will read 1. If the problem is a low bat- NN TROUBLE Sensor nn tery:...
Page 60: Manual Tests
4. Wireless smoke detectors automatically reset them- selves when all smoke clears. 5. If the sensor chamber is NN TROUBLE Six short dirty or covered. beeps then Sensor NN Trouble. Fail-to-Communicate Your security system cannot communicate an alarm to the central monitoring station.
Page 61 To perform the sensor test: Do this Display, if You will hear available, will read 1. Set the system to level 1 1-OFF One beep, (disarm) by entering your then Alarm access code + 1. system is off. 2. Then, enter your access One beep, 9-SENSOR code + 9.
Page 62 Sensor Do this Shock sensor Tap the glass twice, away from the sensor. Wait at least 30 seconds before testing again. Smoke detector Press and hold the test button until the system sounds transmission or two short beeps. Emergency panic button Press and hold the appropriate panic button(s) for 3 full seconds.
Page 63 Do this Display, if You will hear available, will read 4. After all sensors have been ALL SENSOR Sensor test is tested, press the STATUS on, then All button. sensor test 5. To exit sensor test enter 1-OFF Alarm sys- your access code + 1.
Page 64 Performing a Phone Communication Test Do this Display, if You will hear available, will read 1. Set the system to level 1 1-OFF One beep, (disarm) by entering your then Alarm access code + 1. system is off. 8-PHONE One beep, 2.
Page 67: Phone Operations
Phone Operations • Phone Overview 58 • Section 5: Using the Phone for Emergencies 61 • Section 6: Basic Phone Operations 65 • Section 7: Additional Phone Features 71...
Page 68: Phone Overview
Phone Overview You can operate your security system from any touch-tone phone in your home, and you can control most features using a phone at a re- mote location such as in your office or car or at a pay phone. Use the procedures in this section only when operating the system from a phone.
Page 69: No Answering Machine Or Voice Mail
mands by pressing the # key. Use your primary access code to control your system from a remote phone. No Answering Machine or Voice Mail Toll Saver—If you do not have an answering machine or voice mes- sage system and you have this feature on, when you call your security system while you’re away, it picks up on the eighth ring if there has been an alarm or other trouble has occurred.
Page 71: Using The Phone For Emergencies
Section 5: Using the Phone for Emergencies Using Panic Alarms: Police, Fire, and Auxiliary Panic alarms are used to quickly alert the central monitoring station to an emergency in your home. You have three panic alarm options. When one is activated, the central monitoring station knows within seconds what your emergency is.
Page 72: Canceling A Panic Alarm
Canceling a Panic Alarm To cancel a panic alarm: Do this You will hear 1. Within 15 seconds of activating Alarm system is off. the police or auxiliary alarm, If canceled in time, Alarm enter # + your access code + 1. bypassed.
Page 73: Preventing Accidental Alarms
To reset wireless smoke detectors: Wireless smoke detectors automatically reset themselves after all smoke has cleared. Preventing Accidental Alarms One of the most important things to remember about your security sys- tem is that most accidental alarms occur during entry and exit delays. For example, if you arm the system and then run upstairs for some- thing you forgot, the exit delay time will expire.
Page 75: Basic Phone Operations
Section 6: Basic Phone Operations Turning Security Protection On Turning security protection on means you are arming your system. When You Stay In—Arming to Level 2-Stay Note The exit delay is the period defined by your installer for you to exit after turning security protection on.
Page 76: Arming To Level 3-Away
When You Go Away— Arming to Level 3-Away Note The exit delay is the period defined by your installer for you to exit after turning security protection on. To turn security protection on when you go away: Do this You will hear 1.
Page 77: Opening A Door Or Window When
To turn security protection on with a window or door open: Do this You will hear • If you are staying in, enter # + Alarm system is on level your access code + 2 + 6. 2. Sensor nn bypassed. Alarm system is on level If you are going away, enter # + 3.
Page 78: Turning Security Protection Off
To turn on security protection with no entry/exit delay time: Do this You will hear • If you are staying in, enter # + Alarm system is on level your access code + 2 + 4. 2, no delay. If you are going away, enter # + Alarm system is on level your access code + 3 + 4.
Page 79: Checking Your System Status
Checking Your System Status The status feature allows you to quickly check the operations of your system anytime. It’s a good idea to check your system status whenever you see a blinking arming level number on a touchpad display. To check the current arming level (short status check): Do this You will hear •...
Page 80 To review recent activity in your home (full status check): Do this You will hear • Press # + your access code + * + The system announces: • the arming level (1- Off, 2-Stay, or Away) • system troubles if any, battery status, and power status •...
Page 81: Additional Phone Features
Section 7: Additional Phone Features Setting and Changing Access Codes An access code must be entered to begin most operations with your se- curity system. When setting or changing access codes: • A “6” should not be used in any part of an access code. The “6”...
Page 82 Do this You will hear 6. Wait 5 seconds. XXXX OK. If the system announces fail, refer to the help box that follows. Repeat steps 3 through 6. 7. Repeat steps 3 through 5 to set or change additional access codes. 8.
Page 83: Using The Energy Saver Feature
Using the Energy Saver Feature The energy saver feature can override your normal heating and air conditioning temperature settings if you have this option installed. Turning Energy Saver On and Off To override your normal heating or air conditioning settings, turn on the energy saver feature.
Page 84: Controlling Lights And Appliances
Do this You will hear 5. Within 5 seconds of the message, enter the desired low tempera- ture (45 F or higher). 6. Wait 5 seconds. nn OK. If the system announces invalid, (nn = new setting) retry your entry from step 3. 7.
Page 85: Individual Light And Appliance Control
Individual Light and Appliance Control To turn individual lights and devices on and off: Do this You will hear • Press # + #, then within 3 sec- nn on (if lights/devices onds, enter the light or appliance are off), then one short number you wish to turn on or off.
Page 86: Using The Chime Feature
Do this You will hear 4. Wait 5 seconds. On (if touchpad quiet was off). Off (if touchpad quiet was on). 5. Exit the change settings mode by After 5 seconds, System 9 entering 9 9. After 5 seconds, Good- bye.
Page 87: The Touchpad Tamper Feature
What happens when the no activity feature activates: Do this You will hear 1. If no activity is recorded for the Help, help sensor 7 9. set time frame: Auxiliary alarms will sound only from interior sirens. 2. If alarm is not canceled within 5 minutes, the central monitoring station is called and emergency personnel are sent.
Page 88: Using Your Phone With Electronic Banking And Voice Mail
Using Your Phone with Electronic Banking and Voice Mail Your security system can be connected to the central monitoring sta- tion through your phone line. Certain types of calls can confuse your system and cause an accidental alarm or interfere with a real emergen- cy.
Page 89: System Tests
System Tests Automatic Test Features Your security system is able to automatically test itself and alert you if it discovers any system problems. You can find and fix most system troubles yourself (see section 9, “Troubleshooting”); however, some system troubles may require you to call your security system dealer for assistance.
Page 90 AC Power Failure You will hear 2. If the power goes out or your sys- Six trouble beeps in a tem is accidently unplugged and row, every 60 seconds. power isn’t restored within 15 minutes: • 90-TROUBLE AC POWER is reported to the central moni- toring station if your installer has turned this feature on.
Page 91 Sensor Failure The sensor indicated is not communicating with the system. Sensor Failure You will hear 1. If your system is set up to sound Six trouble beeps, then immediate trouble beeps, or if the Sensor nn failure (if sen- sensor with the problem is a sor is wireless), or Sensor hardwire sensor, trouble beeps...
Page 92: Manual Tests
Fire Sensor Trouble A fire or smoke sensor has not been properly reset after activation. Fire Sensor Trouble You will hear 1. If sirens are still on, turn them off One long beep, then by entering # + your access code Alarm system is off.
Page 93: Testing Sensors
Testing Sensors The sensor test checks all sensors, including panic buttons and motion detectors. Part of the sensor test requires you to walk through your home or business and open, or trip, each sensor. To perform the sensor test: Do this You will hear 1.
Page 94 Do this You will hear 3. After 15 minutes the system will exit test to level 1. Press # + your access code + 9 while the system is still in sensor test if you need more time to trip sensors. The system will stay in sensor test for an additional 15 minutes.
Page 95 Notes The arming level can be changed to level 1 then to level 2 or 3 if you wish, any- time after the test has started. (If you change arming level, you will not hear Phone test is OK, alarm system is off at the end of the test.) The phone test will continue whether or not the display reads PHONE TEST .
Page 97 Touchpad Operations Keychain Touchpad Troubleshooting References Phone Operations Operations...
Page 98: Keychain Overview
Keychain Overview A keychain touchpad can be used to operate the basic functions of your security system. The keychain allows you to conveniently keep a touchpad handy for entering and exiting your home. Use the procedures in this section only when using a keychain touch- pad.
Page 99: Basic Keychain Operations
Section 8: Basic Keychain Operations Using Panic Alarms: Police, Silent, and Auxiliary Panic alarms are used to quickly alert the central monitoring station to an emergency in your home. Your installer can enable the police, si- lent, or auxiliary panic alarm on your keychain touchpad. When a pan- ic alarm is activated, the central monitoring station knows immediately what your emergency is.
Page 100: Sending A Panic Alarm
Sending a Panic Alarm To send a panic alarm: Do this If within range of a sys- tem speaker, you will hear • Police, Silent, or Auxiliary Panic Alarm A loud beeping alarm, From a 2- or 4-button keychain, then Help Help...sensor press and hold the Unlock and nn.
Page 101 arming level each time the lock button is pressed (level 1 to level 2, level 2 to level 3) or to arm directly to level 3 with no exit/entry delay. • Level 2-Stay turns on protection for exterior entrances like doors and windows but doesn’t arm interior sensors like motion detec- tors.
Page 102 Do this If within range of a sys- tem speaker, you will hear 3. If your keychain is programmed No delay. to do so, you can cancel the exit delay by pressing the Star button until the keychain light blinks. Note If an alarm sounds, turn security protection back off and then investigate the problem.
Page 103: Turning Security Protection Off
Help! What if I receive the protest message Sensor nn is open? This means the system detects an open window, door, or other sen- sor. You can close the window or other open sensor, and then repeat the procedure to turn on security protection. If you prefer to leave the window or other sensor open, follow the “Arming with a Door or Window Open”...
Page 104: Using The Energy Saver Feature
To turn security protection off: Do this If within range of a sys- tem speaker, you will hear • Press and hold the Unlock button One long beep, then until the light blinks. Alarm system is off. WARNING! If you enter your home and controlled lights that are normally off are on and/or you hear alarm sirens, an intruder may be inside or another emer- gency may have occurred.
Page 105: Turning Energy Saver On And Off
ture and turn the energy saver off to give temperature control back to your furnace thermostat. Your house then heats to your furnace tem- perature setting. In this case, 68 F. You control your air conditioning temperatures the same way. In addition to controlling temperature, the energy saver feature notifies the central monitoring station if your heating or air conditioning unit fails, before pipes freeze or pets are harmed by extreme heat or cold.
Page 106 The lights connected to your security system also play an important role in emergency situations. For example, all lights connected to your security system automatically turn on during alarms. Some lights turn on when you enter or exit and remain on for 5 minutes, giving you am- ple light and time to see your way.
Page 107 Help! How do lights connected to my security system react during an alarm? Alarm sirens automatically stop ringing after 4 minutes, however, lights caused by an alarm will stay on until the system is reset by disarming. • During both fire and auxiliary alarms, lights turn on and remain on with no flashing until 5 minutes after your system is disarmed or armed to a new security level.
Page 109 Touchpad Operations Keychain Touchpad Troubleshooting References Phone Operations Operations...
Page 110: Troubleshooting
Section 9: Troubleshooting Security System Sounds Your security system uses a variety of different alarm sirens, status beeps, voice messages, trouble beeps, and indicator lights to commu- nicate with you. The next few pages describe the different sounds and what they mean. Try to familiarize yourself with the differences. You will hear some sounds each time you tell your security system to do something, like arm or disarm.
Page 111 Sounds You’ll Hear When Operating Your System The touchpad with display (alphanumeric) and all interior sirens and piezos (speakers) produce operating beeps and trouble beeps to tell you what your system is doing or if there is a problem. The table below describes the operating and trouble beeps you may hear from your sys- tem.
Page 112 Type of Sound Pat- What These Sounds Mean Sound tern Protest Beeps 2 beep You are trying to arm to level 2 or 3 with an exterior sensor like a continuous door or window open. Close the sequence sensor or see section “Arming with (1 long, 1 a Door or Window Open.”...
Page 113 Condition When Beeps Begin Levels in Which Beeps Sound AC Power 15 minutes after failure is detect- Level 1. Failure ed. (If programmed to do so, a re- port is sent to the central monitoring station at this time.) Fail-to- After third dial attempt.
Page 114: Silencing Trouble Beeps
2-STAY System is armed to lev- System is armed to level 2, el 2. and a door or window sen- sor has been bypassed or something is wrong, such as a low battery or sensor failure. 3-AWAY System is armed to lev- System is armed to level 3, el 3.
Page 115 Troubleshooting System Problems Feature Problem Solution Arming/ System won’t arm. 1. If arming to level 2 or Disarming level 3, make sure all monitored perimeter doors and windows are closed. 2. Press # + * for a voice message of the problem. 3.
Page 116 Feature Problem Solution Trouble 6-beep sequence Press # + * for a voice mes- Beeps once every 60 sec- sage of the problem. This dis- onds. ables the trouble beeps for 10 hours. Most problems won’t start beeps in level 2 or 3. Lamp Lights controlled by 1.
Page 117: References
References • Appendix A: Equipment Considerations 108 • Appendix B: Touchpad Shortcuts 115 • Appendix C: Planning for Emergencies 117 • Glossary 121 • Index 131 • FCC Notices 137...
Page 118: Equipment Considerations
Appendix A: Equipment Considerations...
Page 119 Touchpad Operations Keychain Touchpad Troubleshooting References Phone Operations Operations...
Page 120 C O D E C O D E C O D E C O D E C O D E All numbers can be used for an access C O D E code. C O D E C O D E C O D E C O D E C O D E...
Page 121 Touchpad Operations Keychain Touchpad Troubleshooting References Phone Operations Operations...
Page 122 Control Panel Water-Resistant Pendant Panic Rate-of-Rise Freeze Hardwire Interior Pendant Panic Sensor Heat Sensor Sensor* Siren and Piezo Sensor Door/Window Smoke DS-924 Hardwire Interrogator 200 Alarm Sensor Detector Motion Exterior Verification Module* Detector Siren X-10 Lamp Module Energy Saver Intellisense Module Sound Sensor (Glass Break Detector)
Page 123 The following shows a typical installation layout. Some devices are not UL listed and may not be included in your system. See Installation Instructions for details.
Page 125: Appendix B: Touchpad Shortcuts
Appendix B: Touchpad Shortcuts Your security system lets you use some shortcuts to operate it. The fol- lowing table lists the operations that have shortcuts. Some shortcut commands limit your control, so we recommend that you use these only after you are familiar with the features of your security system and are proficient at using the system.
Page 126 Summary of Touchpad Operations and Shortcuts (Continued) Energy Turn energy your COM- Energy saver saver on/ saver on or access MAND + 5 is on/off, code + then one short beep. Full status Review re- your STATUS + Arming lev- check cent activity access...
Page 127: Appendix C: Planning For Emergencies
Appendix C: Planning for Emergencies This section describes what you can do to plan ahead for an emergen- • Emergency Planning • Floor Plan Example • Your Floor Plan Emergency Planning Since an emergency is always unexpected, you should develop plans to help prepare for a variety of emergency situations.
Page 129: Your Floor Plan
Your Floor Plan Use the following guidelines when drawing your floor plan: • Show all building levels. • Show exits from each room (two exits per room are recom- mended). • Show the location of all security system components. • Show the locations of any fire extinguishers.
Page 131: Glossary
Glossary access code A four-digit number that allows you and others to control your system. The system uses one primary access code, which can con- trol all operations in the system, and one secondary access code, which can control all operations except changing system settings, triggering a phone or sensor test, and gaining system access from a remote phone.
Page 132 auto force arming When you turn security protection on, the system will notify you if a door or window is open or there is other system trouble. If you do not correct the problem before leaving, your system will arm, but it will also report the situation to the central monitoring station.
Page 133 delay A delay gives you time to arm the system and leave your home without setting off an alarm or to get in and disarm before sound- ing an alarm. Your system has three different entry delay times and three different exit delay times. Times are set by your installer. (See also entry delay and exit delay.) delay door The door designated for entry and exit when the security system is...
Page 134 fire panic alarm The fire panic alarm is a loud, steady tone sounding from all inte- rior and exterior sirens to alert neighbors and anyone in your home to a fire. The central monitoring station responds by calling the fire department.
Page 135 local Refers to activity and equipment that is located at your home. For example, the phone in your home where the control panel is in- stalled is called the local phone. This term is also used to describe alarms that sound at your home but are not sent to the central mon- itoring station.
Page 136 phone communication test A feature that tests the communication from the control panel to the central monitoring station. Passive infrared motion sensor. A motion sensing device that de- tects the presence of an intruder by comparing the intruder’s body temperature with the background temperature of the room. police panic alarm The police panic alarm is a slow on-off-on-off sound from interior and exterior sirens to scare off an intruder and alert neighbors to...
Page 137 security level The degree of protection set at the panel. The security levels are level 1 (off), level 2 (on with outside protection only), and level 3 (on with full protection inside and outside). sensor These are the devices such as smoke detectors, motion detectors, glass break detectors, and door/window sensors that detect a prob- lem in your home and report it to the control panel.
Page 138 trip, tripped To cause a sensor to go into a “nonnormal” state, resulting in a sig- nal to the control panel. For example, if a door has a sensor at- tached to it, then when protection is on, opening the door trips the sensor, causing an alarm.
Page 139 X-10 Lamp Module A wireless device into which lamps can be plugged to become controlled by your security system. Any lamp plugged into a lamp module can be turned on or off from a phone or touchpad. Differ- ent settings on the X-10 Lamp Module determine how the device plugged into it will react.
Page 141: Index
Index door open when exiting, 21, 23 fire, 14, 61 AC Power Failure message, 48, 79 no activity in home or business, 45, access code defined, 33, 71 panic primary, 33, 71 overview, 13, 61, 63 protection against attempts to police, 14, 61 guess preventing accidental, 16, 63...
Page 142 battery failure emergencies handling of, 49, 80 overview of handling, 4 beeps sending alarm overview of what they mean, 100 by keychain, 90 possible trouble signals, 48, 79 by phone, 61 protest during arming, 21, 23 by touchpad, 13, 61 pulsing when protection is off, 28, overview, 13, 61 energy saver feature...
Page 143 defined, 13, 61 by touchpad, 41 Fire Sensor Trouble message, 51, 82 controlling forced arm condition, 21 by keychain, 95 by phone, 74 by touchpad, 40 during an alarm, 42 heating and air conditioning control flash on and off continuously by keychain, 95 by keychain, 96 by phone, 72...
Page 144 panic alarms, 13, 61, 63 remote phone, 58 activating reports by keychain, 90 summary of opening and closing by phone, 61, 62 procedures by touchpad, 14 by phone, 78 canceling by touchpad, 47 by keychain, 90 resetting smoke detectors, 15, 62 by phone, 62 by touchpad, 14 defined, 13, 61...
Page 145 24 hour, 21, 23 touchpad operations door and window delays, 3 adjust display brightness, 45 failure message, 50, 81 basics, 19–28 groups, 2 checking your system status, 28 how they work, 2 emergencies, 13–15 monitoring off-limits areas, 2 sending a panic alarm, 14 protecting business information, 3 shortcuts, 115, 117 resetting smoke detectors, 15, 62...
Page 146: Fcc Notices
FCC Notices FCC Part 15 Information to the User Changes or modifications not expressly approved by Interactive Technologies, Inc. can void the user’s author- ity to operate the equipment. FCC Part 15 Class B This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.

ITI UltraGard Owner's Manual

Welcome

Section 1

Working with Your New Security System

Touchpad Operations

Touchpad Overview

Section 2

Using the Touchpad for Emergencies

Section 3

Basic Touchpad Operations

Section 4

Additional Touchpad Features

Phone Operations

Phone Overview

Section 5

Using the Phone for Emergencies

Section 6

Basic Phone Operations

Section 7

Additional Phone Features

Keychain Overview

Section 8

Basic Keychain Operations

Troubleshooting

Troubleshooting

References

Appendix A

Appendix A Equipment Considerations

Equipment Considerations

Appendix B: Touchpad Shortcuts

Appendix C: Planning for Emergencies

Glossary

Index

FCC Notices

Quick Links

Troubleshooting

Need help?

Questions and answers

Related Manuals for ITI ITI UltraGard

Summary of Contents for ITI ITI UltraGard

Table of Contents