Troubleshooting - Philips BDP8000 User Manual

Accessories supplied
• Remote control and batteries
• Power cable
• Quick start guide
• User manual
Laser Specification
• Laser Type:
• BD Laser Diode: AlGaInN
• DVD Laser Diode: AlGaInP
• CD Laser Diode: AlGaInP
• Wave length:
• BD: 405 +5nm/-5nm
• DVD: 655 +10nm/-10nm
• CD: 790 +10nm/-20nm
• Output power:
• BD: Max. ratings: 20mW
• DVD: Max. ratings: 6mW
• CD: Max. ratings: 7mW
26 EN

8 Troubleshooting

Warning
•
Risk of electric shock. Never remove the casing of the
player.
To keep the warranty valid, never try to repair the
player yourself.
If you have problems using this player, check the
following points before you request service. If you still
have a problem, register your player and get support
at www.philips.com/welcome.
Main unit
No reaction to the remote control.
• Connect this player to the power outlet.
• Point the remote control at the IR sensor
located on the front panel of this player.
• Insert the batteries correctly.
• Insert new batteries in the remote control.
Picture
No picture.
• See TV manual for correct video input
selection. Change the TV channel until you see
the Philips screen.
No picture on HDMI connection.
• If this player is connected to an unauthorized
display device with an HDMI cable, the audio/
video signal may not be output.
• Check if the HDMI cable is faulty. Replace a
new HDMI cable.
• On the remote control, press
press "731" (numeric buttons) to recover
picture display.
No high-definition video signal on the TV.
• Make sure that the disc contains high-
definition video.
• Make sure that the TV supports high-
definition video.
Blu-ray 3D effect is not seen on the TV.
• 3D option on this player is turned off. Enable
3D output (see "Adjust settings" > "Video
setup" > [Blu-ray 3D video]).
• Ensure that the disc title being played is Blu-ray
3D compliant.
• Ensure that the TV is 3D and HDMI compliant,
and the TV is set to 3D mode (refer to the
TV's user manual).
• Ensure that the 3D glasses are activated (refer
to the TV's user manual).
and then