Troubleshooting Guide - Emerson ELC320EM9 Owner's Manual

T
ROUBLESHOOTING

Troubleshooting Guide

If the unit does not perform properly when operated as instructed in this owner's manual,
check the following chart and all connections once before calling for service.
Symptom
No power
Control button does not work
Power is ON but no screen image
No picture or sound
No color
Sound OK, picture poor
Picture OK, sound poor
You see a distorted picture or hear
an unusual sound
Ghosts, lines or streaks in picture
You see "noise" or "trash" on the
screen
Different color marks on the TV
screen
32
EN
Remedy
• Make sure the AC power cord is plugged in.
• Make sure that the AC outlet supplies the proper voltage, plug another electrical
appliance into the AC power outlet.
• If a power failure occurs, unplug the AC power cord for 30 minutes to allow the
unit to reset itself.
• Press only one button at a time. Do NOT press more than one buttons at the same
time.
• Check whether the connection of the antenna, cable receiver or satellite box is
connected correctly.
• Check whether all the cables to the unit are connected to the correct output jack
of your device like BD/DVD recorder.
• Make sure that the selected input mode is connected to the working input jack.
• Check if the power is on.
• Check if the right input mode is selected.
• Check whether all the cables to the unit are connected to the correct output jack
of your device like BD/DVD recorder.
• View other TV channels. The problem might be limited to the broadcasting station.
• Turn off the unit and wait for about 1 minute, then turn on the unit again.
• Check whether the connection of the antenna, cable receiver or satellite box is
connected correctly.
• Make sure that the selected input mode is connected to the working input jack.
• Make sure that the sound is not muted. Press [MUTE
and current volume level will appear on the TV screen.
• Make sure that the volume is NOT set to "0"(zero) or "Mute ".
If so, use [VOL. K / L] to adjust the desired volume.
• View other TV channels. The problem might be limited to the broadcasting station.
• Adjust "Color" in the main menu.
• Electrical interference from nearby appliances may affect picture quality.
• Adjust "Contrast" and "Brightness" in the main menu.
• View other TV channels. The problem might be limited to the broadcasting station.
• For the best picture quality, watch "high definition" wide screen programs.
If the HD content is not available, watch "standard definition" programs instead.
• View other TV channels. The problem might be limited to the broadcasting station.
• Check if the audio cable is plugged in correctly .
• You may be getting interference from electrical appliances, automobiles,
motorcycles or fl uorescent lights.
• Try moving the unit to another location to see if this is the cause of the problem.
• Electrical interference from nearby appliances may affect picture quality.
• View other TV channels. The problem might be limited to the broadcasting station.
• When the capabilities of the unit exceed the capabilities of the digital
broadcasting, the signal will be increased to match the capabilities of the display
of the unit. This may cause noise or trash.
• Move your TV away from nearby electric appliances. Turn off the unit and wait 30
minutes before turning it back on.
• View other TV channels. The problem might be limited to the broadcasting station.
] so that the volume bar