Warranty Information - Bosch SHE3ARF5UC Use & Care Manual

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Warranty
Information
What this Warranty
Covers & Who it Applies to: The limited
warranty
provided
by BSH Home Appliances
Corporation
(Bosch ®) in this State-
ment of Limited Product Warranty
applies
only to Bosch ® dishwashers
("Product")
sold to you, the first
using purchaser,
provided
that the
Product
was purchased:
(1) for your normal,
household
(non-commercial)
use, and has in fact at all times only been used for normal
house-
hold purposes; (2) new at retail (not a display, "as is", or previously returned
model),
and not for resale, or commercial
use; and (3) within the
United
States or Canada, and has at all times remained
within the country
of original purchase. The warranties
stated herein apply only to the
first
purchaser of the Product and are not transferable.
• Please make sure to return your registration
card; while not necessary
to effectuate
warranty coverage,
it is the best way for Bosch ® to notify
you in the unlikely event of a safety notice or product
recall.
How Long the Warranty
Lasts: Bosch ® warrants
that the Product is free from defects in materials
and workmanship
for a period of three hun-
dred sixty five (365) days from the date of purchase.
The foregoing
timeline
begins to run upon the date of purchase,
and shall not be stalled,
tolled, extended,
or suspended,
for any reason whatsoever.
Labor and shipping costs are included in this basic coverage.
Extended
Limited
Warranty:
Bosch ® also provides these additional
limited
warranties:
• 5 Year Limited Warranty
on Electronics:
Bosch® will repair or replace any Bosch ® microprocessor
or printed circuit board if it proves to be
defective
in materials
or workmanship
(excludes labor charges).
• 5 Year Limited Warranty
on Dish Racks: Bosch ® will replace the upper or lower dish rack (excluding
rack components),
if the rack proves
defective
in materials
or workmanship
(excludes
labor charges).
• Lifetime Warranty
against
Stainless Steel Rust Through: Bosch ® will replace your dishwasher
with the same model or a current model that is
substantially
equivalent
or better in functionality,
if the inner liner should rust through
(excludes
labor charges).
• Bosch ® will replace the stainless
steel door if the door should rust through
(excludes
labor charges).
The foregoing tirneline begins to run upon the date of purchase, and shall not be stalled, tolled, extended, or suspended, for any reason whatsoever.
Repair/Replace
as Your Exclusive
Remedy:
During this warranty
period,
Bosch ® or one of its authorized
service providers
will repair your
Product without charge to you (subject to certain
limitations
stated herein)
if your Product proves to have been manufactured
with a defect in
materials
or workmanship.
If reasonable attempts
to repair the Product have been made without success, then Bosch ® will replace your Prod-
uct (upgraded
models
may be available to you, in the sole discretion
of Bosch ®, for an additional
charge). All removed
parts and components
shall become the property of Bosch ® at its sole option. All replaced and/or
repaired
parts shall assume the identity
of the original part for pur-
poses of this warranty
and this warranty shall not be extended
with respect to such parts. Bosch®'s
sole liability and responsibility
hereunder
is to repair manufacturer-defective
Product
only, using a Bosch®-authorized
service provider
during normal business
hours. For safety and
property
damage concerns,
Bosch ® highly recommends
that you do not attempt
to repair the Product
yourself, or use an unauthorized
ser-
vicer; Bosch ® wilt have no responsibility
or liability for repairs or work performed
by a non-authorized
servicer. If you choose to have someone
other than an authorized
service provider work on your Product,
THIS WARRANTY WILL AUTOMATICALLY
BECOME
NULL AND VOID. Autho-
rized service providers are those persons or companies
that have been specially trained on Bosch ® products,
and who possess, in the opinion
of Bosch ®, a superior
reputation
for customer
service and technical
ability
(note that they are independent
entities
and are not agents, part-
ners, affiliates
or representatives
of Bosch®).
Notwithstanding
the foregoing, Bosch ® wilt not incur any liability,
or have responsibility,
for the
Product
if it is located in a remote
area (more than 100 miles from an authorized
service provider)
or is reasonably
inaccessible,
hazardous,
threatening,
or treacherous
locale, surroundings,
or environment;
in any such event, if you request, Bosch ® would still pay for labor and parts
and ship the parts to the nearest
authorized
service provider,
but you would still be fully liable and responsible
for any travel time or other
special charges by the service company, assuming
they agree to make the service call.
Out of Warranty
Product:
Bosch ® is under no obligation,
at law or otherwise,
to provide
you with any concessions,
including repairs,
pro-
rates, or Product
replacement,
once this warranty
has expired.
Warranty
Exclusions:
The warranty
coverage described herein excludes all defects or damage that are not the direct fau It of Bosch ®, including
without
limitation,
one or more of the following:
(1) use of the Product
in anything
other than its normal,
customary
and intended
manner
(including
without
limitation,
any form of commercial
use, use or storage of an indoor product
outdoors,
use of the Product
in conjunction
with air or water-going
vessels); (2) any party's willful misconduct,
negligence,
misuse,
abuse, accidents,
neglect,
improper
operation,
failure
to maintain,
improper
or negligent
installation,
tampering,
failure to follow operating
instructions,
mishandling,
unauthorized
service (includ-
ing self-performed
"fixing"
or exploration
of the appliance's
internal workings);
(3) adjustment,
alteration
or modification
of any kind; (4) a
failure to comply with any applicable
state,
local, city, or county electrical,
plumbing
and/or
building codes, regulations,
or laws, including fail-
ure to install
the product in strict conformity
with local fire and building codes and regulations;
(5) ordinary wear and tear, spills of food, liq-
uid, grease
accumulations,
or other
substances
that accumulate
on, in, or around
the Product;
and
(6) any external,
elemental
and/or
environmental
forces
and factors, including
without
limitation,
rain,
wind, sand, floods,
fires,
mud slides, freezing
temperatures,
excessive
moisture
or extended
exposure
to humidity,
lightning,
power
surges, structural
failures surrounding
the appliance,
and acts of God. In no
event shall Bosch ® have any liability or responsibility
whatsoever
for damage to surrounding
property,
including
cabinetry,
floors,
ceilings, and
other structures
or objects around the Product. Also excluded
from this warranty are scratches,
nicks, minor dents, and cosmetic damages on
external
surfaces and exposed
parts; Products on which the serial numbers
have been altered,
defaced,
or removed;
service visits to teach
you how to use the Product,
or visits where there
is nothing
wrong with the Product;
correction
of installation
problems
(you are solely
responsible
for any structure
and setting for the Product,
including
all electrical,
plumbing
or other connecting
facilities,
for proper founda-
tion/flooring,
and for any alterations
including without limitation
cabinetry,
walls, floors,
shelving, etc.); and resetting
of breakers or fuses.
TO THE EXTENT ALLOWED
BY LAW, THIS WARRANTY SETS OUT YOUR EXCLUSIVE
REMEDIES
WITH RESPECT TO PRODUCT,
WHETHER THE
CLAIM ARISES IN CONTRACT
OR TORT (INCLUDING
STRICT LIABILITY,
OR NEGLIGENCE)
OR OTHERWISE.
THIS WARRANTY
IS IN LIEU OF
ALL OTHER WARRANTIES,
WHETHER
EXPRESS OR IMPLIED.
ANY WARRANTY IMPLIED
BY LAW, WHETHER
FOR MERCHANTABILITY
OR FIT-
NESS FOR A PARTICULAR
PURPOSE, OR OTHERWISE,
SHALL BE EFFECTIVE ONLY FOR THE PERIOD THAT THIS EXPRESS LIMITED WARRANTY
IS EFFECTIVE.
IN NO EVENT WILL THE MANUFACTURER
BE LIABLE FOR CONSEQUENTIAL,
SPECIAL,
INCIDENTAL,
INDIRECT,
"BUSINESS
LOSS", AND/OR
PUNITIVE DAMAGES,
LOSSES, OR EXPENSES, INCLUDING
WITHOUT LIMITATION
TIME AWAY FROM WORK, HOTELS AND/OR
RESTAURANT
MEALS,
REMODELLING
EXPENSES
IN EXCESS
OF DIRECT DAMAGES
WHICH
ARE DEFINITIVELY
CAUSED
EXCLUSIVELY
BY
BOSCH ®, OR OTHERWISE.
SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION
OF INCIDENTAL
OR CONSEQUENTIAL
DAMAGES,
AND SOME STATES DO NOT ALLOW
LIMITATIONS
ON HOW LONG AN IMPLIED
WARRANTY LASTS, SO THE ABOVE LIMITATIONS
MAY NOT
APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC
LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE
TO STATE. No attempt
to alter,
modify
or amend this warranty
shall be effective
unless authorized
in writing
by an officer
of BSH Home Appli-
ances Corporation.
How to Obtain
Warranty
Service:
TO OBTAIN WARRANTY SERVICE FOR YOUR PRODUCT,
YOU SHOULD
CONTACT
THE NEAREST BOSCH ®
AUTHORIZED
SERVICE CENTER, OR CALL 1-800-944-2qn,_
17

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