Warranty Information - Bosch SHE3AR7 UC Series Manual

Warranty Information

What this Warranty Covers & Who it Applies to: The limited warranty provided by BSH Home Appliances Corporation (Bosch®) in this
Statement of Limited Product Warranty applies only to Bosch® dishwashers ("Product") sold to you, the first using purchaser, provided
that the Product was purchased: (1) for your normal, household (non-commercial) use, and has in fact at all times only been used for nor-
mal household purposes; (2) new at retail (not a display, "as is", or previously returned model), and not for resale, or commercial use;
and (3) within the United States or Canada, and has at all times remained within the country of original purchase. The warranties stated
herein apply only to the first purchaser of the Product and are not transferable.
• Please make sure to return your registration card; while not necessary to effectuate warranty coverage, it is the best way for Bosch® to
notify you in the unlikely event of a safety notice or product recall.
How Long the Warranty Lasts: Bosch® warrants that the Product is free from defects in materials and workmanship for a period of three
hundred sixty five (365) days from the date of purchase. The foregoing timeline begins to run upon the date of purchase, and shall not be
stalled, tolled, extended, or suspended, for any reason whatsoever. Labor and shipping costs are included in this basic coverage.
Extended Limited Warranty: Bosch® also provides these additional limited warranties:
• 5 Year Limited Warranty on Electronics: Bosch® will repair or replace any Bosch® microprocessor or printed circuit board if it proves to
be defective in materials or workmanship (excludes labor charges).
• 5 Year Limited Warranty on Dish Racks: Bosch® will replace the upper or lower dish rack (excluding rack components), if the rack proves
defective in materials or workmanship (excludes labor charges).
• Lifetime Warranty against Stainless Steel Rust Through: Bosch® will replace your dishwasher with the same model or a current model
that is substantially equivalent or better in functionality, if the inner liner should rust through (excludes labor charges).
• Bosch® will replace the stainless steel door if the door should rust through (excludes labor charges).
The foregoing timeline begins to run upon the date of purchase, and shall not be stalled, tolled, extended, or suspended, for any reason whatsoever.
Repair/Replace as Your Exclusive Remedy: During this warranty period, Bosch® or one of its authorized service providers will repair
your Product without charge to you (subject to certain limitations stated herein) if your Product proves to have been manufactured with
a defect in materials or workmanship. If reasonable attempts to repair the Product have been made without success, then Bosch® will
replace your Product (upgraded models may be available to you, in the sole discretion of Bosch®, for an additional charge). All removed
parts and components shall become the property of Bosch® at its sole option. All replaced and/or repaired parts shall assume the iden-
tity of the original part for purposes of this warranty and this warranty shall not be extended with respect to such parts. Bosch®'s sole lia-
bility and responsibility hereunder is to repair manufacturer-defective Product only, using a Bosch®-authorized service provider during
normal business hours. For safety and property damage concerns, Bosch® highly recommends that you do not attempt to repair the Prod-
uct yourself, or use an unauthorized servicer; Bosch® will have no responsibility or liability for repairs or work performed by a non-autho-
rized servicer. If you choose to have someone other than an authorized service provider work on your Product, THIS WARRANTY WILL
AUTOMATICALLY BECOME NULL AND VOID. Authorized service providers are those persons or companies that have been specially
trained on Bosch® products, and who possess, in the opinion of Bosch®, a superior reputation for customer service and technical ability
(note that they are independent entities and are not agents, partners, affiliates or representatives of Bosch®). Notwithstanding the fore-
going, Bosch® will not incur any liability, or have responsibility, for the Product if it is located in a remote area (more than 100 miles from
an authorized service provider) or is reasonably inaccessible, hazardous, threatening, or treacherous locale, surroundings, or environ-
ment; in any such event, if you request, Bosch® would still pay for labor and parts and ship the parts to the nearest authorized service
provider, but you would still be fully liable and responsible for any travel time or other special charges by the service company, assuming
they agree to make the service call.
Out of Warranty Product: Bosch® is under no obligation, at law or otherwise, to provide you with any concessions, including repairs, pro-
rates, or Product replacement, once this warranty has expired.
Warranty Exclusions: The warranty coverage described herein excludes all defects or damage that are not the direct fault of Bosch®,
including without limitation, one or more of the following: (1) use of the Product in anything other than its normal, customary and
intended manner (including without limitation, any form of commercial use, use or storage of an indoor product outdoors, use of the
Product in conjunction with air or water-going vessels); (2) any party's willful misconduct, negligence, misuse, abuse, accidents, neglect,
improper operation, failure to maintain, improper or negligent installation, tampering, failure to follow operating instructions, mishan-
dling, unauthorized service (including self-performed "fixing" or exploration of the appliance's internal workings); (3) adjustment, altera-
tion or modification of any kind; (4) a failure to comply with any applicable state, local, city, or county electrical, plumbing and/or
building codes, regulations, or laws, including failure to install the product in strict conformity with local fire and building codes and reg-
ulations; (5) ordinary wear and tear, spills of food, liquid, grease accumulations, or other substances that accumulate on, in, or around
the Product; and (6) any external, elemental and/or environmental forces and factors, including without limitation, rain, wind, sand,
floods, fires, mud slides, freezing temperatures, excessive moisture or extended exposure to humidity, lightning, power surges, structural
failures surrounding the appliance, and acts of God. In no event shall Bosch® have any liability or responsibility whatsoever for damage to
surrounding property, including cabinetry, floors, ceilings, and other structures or objects around the Product. Also excluded from this
warranty are scratches, nicks, minor dents, and cosmetic damages on external surfaces and exposed parts; Products on which the serial
numbers have been altered, defaced, or removed; service visits to teach you how to use the Product, or visits where there is nothing
wrong with the Product; correction of installation problems (you are solely responsible for any structure and setting for the Product,
including all electrical, plumbing or other connecting facilities, for proper foundation/flooring, and for any alterations including without
limitation cabinetry, walls, floors, shelving, etc.); and resetting of breakers or fuses.
TO THE EXTENT ALLOWED BY LAW, THIS WARRANTY SETS OUT YOUR EXCLUSIVE REMEDIES WITH RESPECT TO PRODUCT, WHETHER
THE CLAIM ARISES IN CONTRACT OR TORT (INCLUDING STRICT LIABILITY, OR NEGLIGENCE) OR OTHERWISE. THIS WARRANTY IS IN
LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED. ANY WARRANTY IMPLIED BY LAW, WHETHER FOR MERCHANTABIL -
ITY OR FITNESS FOR A PARTICULAR PURPOSE, OR OTHERWISE, SHALL BE EFFECTIVE ONLY FOR THE PERIOD THAT THIS EXPRESS LIM-
ITED WARRANTY IS EFFECTIVE. IN NO EVENT WILL THE MANUFACTURER BE LIABLE FOR CONSEQUENTIAL, SPECIAL, INCIDENTAL,
INDIRECT, "BUSINESS LOSS", AND/OR PUNITIVE DAMAGES, LOSSES, OR EXPENSES, INCLUDING WITHOUT LIMITATION TIME AWAY
FROM WORK, HOTELS AND/OR RESTAURANT MEALS, REMODELLING EXPENSES IN EXCESS OF DIRECT DAMAGES WHICH ARE DEFINI-
TIVELY CAUSED EXCLUSIVELY BY BOSCH®, OR OTHERWISE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCI-
DENTAL OR CONSEQUENTIAL DAMAGES, AND SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY
19