Troubleshooting; Invalid Username Or Password; Logging In Timeout; Wlan Authentication Failure - AMIGOPOD PowerConnect W Clearpass 100 Software Manual

Access code logins technote

Hide thumbs Also See for PowerConnect W Clearpass 100 Software:

Table of Contents

Access Code Logins

Troubleshooting

If you receive the error Invalid username or password, it could be due to an

username that does not exist, which you can check in the List Accounts list. It

could also be due to not selecting Allow visitor access using their

username only while creating the accounts. To verify the flag, you can add

username_auth to the List Accounts column view (guest_users), or the

guest_edit form, and then edit the user.

If you sit on the logging in page until it times out, confirm that you have

entered the WLAN settings correctly on the web login page.

If you get an error regarding authentication from the WLAN, ensure your

RADIUS settings, especially the shared secret are configured correctly.

RADIUS Services > Server Control > Debug RADIUS Server can be very

useful in determining errors.

CONFIDENTIAL

Version 1.0

Table of Contents

Do you have a question about the PowerConnect W Clearpass 100 Software and is the answer not in the manual?

Amigopod