Panasonic KX-TG313SK Operating Instructions Manual page 35

Problem
The handset does not ring.
The base unit does not ring.
I cannot make a call.
I cannot make long distance
calls.
Caller ID
Problem
Caller information is not
displayed.
Caller information is displayed
late.
The caller list/incoming phone
numbers are not edited
automatically.
I cannot dial the phone number
edited in the caller list.
The 2nd caller's information is
not displayed during an outside
call.
For assistance, please visit http://www.panasonic.com/help
Cause/solution
R The ringer volume is turned off. Adjust the ringer volume
(page 14, 20).
R The ringer volume is turned off. Adjust the ringer volume
(page 15).
R The dialing mode may be set incorrectly. Change the
setting (page 13).
R Make sure that you have long distance service.
Cause/solution
R You must subscribe to Caller ID service. Contact your
service provider/telephone company for details.
R If your unit is connected to any additional telephone
equipment such as a Caller ID box or cordless telephone
line jack, plug the unit directly into the wall jack.
R If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for details.
R The name display service may not be available in some
areas. Contact your service provider/
telephone company for details.
R Other telephone equipment may be interfering with this
unit. Disconnect the other equipment and try again.
R Depending on your service provider/telephone company,
the unit may display the caller's information at the 2nd
ring or later.
R Move closer to the base unit.
R The Caller ID number auto edit feature is turned off. Turn
it on and try again (page 20).
R You need to call back the edited number to activate Caller
ID number auto edit.
R The phone number you dialed might have been edited
incorrectly (for example, the long distance "1" or the area
code is missing). Edit the phone number with another
pattern (page 22).
R In order to use Caller ID, call waiting, or Call Waiting
Caller ID (CWID), you must first contact your service
provider/telephone company and subscribe to the desired
service.
After subscribing, you may need to contact your service
provider/telephone company again to activate this specific
service, even if you already subscribed to both Caller ID
and Call Waiting with Caller ID services (CWID).
Useful Information
35