Panasonic NCZK1 Operating Instructions Manual page 14

Troubleshooting
Problem
The hot water has a
strange smell.
Shiny white or brown
substances are
floating in the hot
water.
Rough milky white
substances are
adhered to parts
inside the body.
The sound of water
boiling has become
very loud.
Hot water is difficult to
pour.
A clicking sound is
heard a short time
after use.
The kettle is taking a
long time to boil.
14
Cause
q Depending on the amount of chloride contained in the
water supply, there may be a residual chalky smell.
q The first time of use, there may be plastic smell, but this
will disappear as you continue to use the kettle.
q This is scale.
Scale is more likely to be
generated when using
water with a high mineral
content.
• Mineral water.
• Water from ionic water
purifiers.
q The sound grows larger
as scale adheres.
q Has the mesh filter
been blocked by foreign
matter or scale?
q This sound is made when an internal heat component
cools down.
This is not malfunction.
q Did you boil with the lid
open?
q Scale build up.
q If the water is very cold, the kettle will take longer time to
boil.
How to correct
q Clean the kettle with a
scale remover. (P.12)
q Detach and clean with a
brush etc. (P.12)
q Clean the kettle with a
scale remover. (P.12)
q Close the lid. (P.10)
q Clean the kettle with a
scale remover. (P.12)