Troubleshooting/Fault Codes - Viking RVDW324 Use And Care Manual

Troubleshooting/Fault Codes

Flash
Pots/Pans Normal
1 1 Pan Flood Sensor Disconnect
1 2 Motor Control Status Error
1 3 Motor Control Comms Error
1 4 Diverter Timeout
1 5 Drain Error
2 1 Huba Disconnect Error
2 2 Fill Timeout
2 3 Low Level Sensor Error
2 4 High Level Error
3 1 UI-MC Comm Error
3 3 Drain Pump Error
3 4 Motor Status
3 5 Motor Under Voltage
4 1 Temperature Sensor Error
4 5 Fill Too Fast Error
5 5 Internal Error
See Note A Pan Flood
Note A– Both lights flash continuously.
Note B– To reset unit, press and hold the START button 4 seconds.
Note C– Numbers listed indicate the times the lights will flash when a specific error is
detected (example: For a drain error, the POTS/PANS light will flash once and the
NORMAL WASH light will flash 5 times).
Note D– Cycle and Option keys will only illuminate after they are selected. To activate
dishwasher, press START, the light will illuminate, close the door within 4 seconds and
cycle will start.
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Fault
Reset Unit and try again. If problem persists, contact service.
Reset Unit and try again. If problem persists, contact service.
Reset Unit and try again. If problem persists, contact service.
Reset Unit and try again. If problem persists, contact service
1. Turn water on at sink and run garbage disposal to verify that sink is not clogged.
2. Verify that dishwasher drain hose is not clogged or kinked.
3. If draining into disposal, verify that plug has been removed from disposal.
4. Verify that drain hose has high loop, per installation guide.
5. Verify that dishwasher is level front to back and side to side.
6. Verify filters are not clogged.
Reset Unit and try again. If problem persists, contact service.
Reset Unit and try again. If problem persists, contact service.
1. Verify water supply to dishwasher is turned on.
2. Verify that fill line is not kinked.
3. Verify that dishwasher is level front to back and side to side.
4. Turn water on at sink and verify there has not been a decrease in water pressure.
Reset Unit and try again. If problem persists, contact service
1. Verify that no dishes have turned over and are holding a significant amount of water.
2. Verify that drain hose has high loop, per installation guide.
Reset Unit and try again. If problem persists, contact service.
1. Verify items in rack are properly retained so that they can not turn over.
Reset Unit and try again. If problem persists, contact service.
Reset Unit and try again. If problem persists, contact service.
Reset Unit and try again. If problem persists, contact service.
Reset Unit and try again. If problem persists, contact service.
Reset Unit and try again. If problem persists, contact service.
Reset Unit and try again. If problem persists, contact service.
Verify dishwasher is level front to back and side to side. Reset unit and try again.
If problem persists, contact service.
Reset Unit and try again. If problem persists, contact service.
Reset Unit and try again. If problem persists, contact service.
Turning Audible Sound On and Off:
To turn off, press Rinse/Hold button for 10 seconds. The beep stops and the Rinse/Hold
LED will flash 2 times. To turn on, repeat above instructions. The audible sound beeps 2
times and the Rinse/Hold LED flashes 2 times to identify that it is on.
Note: The audible sound cannot be disabled for error messages.
Note: The LED will flash in sync with the audible sound.
Note: Start/Resume will flash when cycle is interrupted.
Action
.
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