HP OmniBook vt6200 - Notebook PC Manual page 142

Troubleshooting and Maintenance
Troubleshooting Your Computer
Restart the computer: click Start, Shut Down (or Turn Off Computer), Restart.
Check mouse settings in Control Panel: click Start, Settings, Control Panel, then
double-click Mouse (Windows 2000), or click Start, Control Panel, Printers and Other
Hardware, Mouse (Windows XP).
Make sure the serial port is enabled in BIOS Setup—see "To run the BIOS Setup
utility" on page 148.
Use a mouse that connects to the USB or PS/2 port. If you have a PS/2 keyboard
connected, use a PS/2 Y adapter (HP accessory F1469A).
Check the port settings in Control Panel. Open the hardware Device Manager, then
double-click Ports (COM & LPT).
If a serial modem doesn't work properly
See "Modem Problems" on page 134.
Make sure the port connection is secure.
Use the Modem troubleshooter in Windows Help: click Start, Help (or Help and
Support).
In Control Panel, open Phone and Modem Options, and check the modem settings.
Make sure the serial port is enabled in BIOS Setup—see "To run the BIOS Setup
utility" on page 148.
Disable the internal modem:
1. Open the hardware Device Manager: click Start, Settings, Control Panel, System
(Windows 2000) or Start, Control Panel, Performance and Maintenance, System
(Windows XP).
2. Double-click Modem to list the current modem devices.
3. Double-click the internal modem, then select the option to disable the modem.
Check the port settings in Control Panel. Open the hardware Device Manager, then
double-click Ports (COM & LPT).
If the serial or parallel port is not working
Make sure the port connection is secure.
Check the port settings in Control Panel. Open the hardware Device Manager, then
double-click Ports (COM & LPT).
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