Warranty - RBI IEW-199 Installation And Operation Instructions Manual

LIMITED CONDENSING WATER HEATER

WARRANTY

WHAT DOES THIS LIMITED WARRANTY COVER?
This limited warranty covers the Heat Exchanger for leakage,
thermal shock or other malfunction caused by defects in
materials and/or workmanship. It extends to the first buyer and
to any subsequent owner(s) as long as the water heater remains
installed at its original place of installation.
FIVE YEARS OF COVERAGE!
Model number and serial number are found on the rating plate
affixed to the water heater. Heat exchangers are warranted
against leakage and thermal shock for 5 years. Parts are
warranted for 1 year. Any replacement heat exchanger under this
warranty shall remain in warranty only for the unexpired portion
of the original warranty.
WHAT DOES THIS LIMITED WARRANTY NOT COVER?
1. This limited warranty does not cover leakage or other
malfunction caused by:
a. Defective installation and specifically, any installation
which is made:
I) in violation of applicable state or local plumbing,
housing or building codes, or
II) without a certified American Gas Association, ASME,
or comparable Temperature Pressure Relief Valve, or
III) contrary to the written instructions furnished with the unit.
b. Adverse local conditions and specifically, sediment or lime
precipitate in the tubes and/or headers or corrosive
elements in the atmosphere.
c. Misuse and specifically, operation and maintenance
contrary to the written instruction furnished with the unit,
disconnection, alteration or addition of non-approved
components or apparatus, operation with fuels or at
settings other than those set forth on the rating plate, or
accidental or other exterior damage.
2. This warranty also does not cover:
a. Production of noise, odors, discoloration or rusty water.
b. Damage to surrounding area or property caused by
leakage or malfunction.
c. All labor costs associated with the replacement and/or
repair of the unit, including:
I) examination and replacement of parts claimed to be
defective
II) any freight, shipping or delivery charges;
III) any removal, installation or reinstallation charges;
IV)any material and/or permits required for installation,
reinstallation or repair;
V) charges to return the water heater and/or components
to the manufacturer.
d. Any failed component of the water heater system not
manufactured as part of the water heater.
e. Any water heater altered without prior written approval
from the manufacturer.
f. Any damage or failure due to contaminated air, including,
but not limited to, sheetrock particles, plasterboard
particles, lint, dirt or dust, entering the water heater or any
of its components.
g. Any damage or failure due to chemically contaminated
combustion air, including, but not limited to, chlorine gas,
halogenated hydrocarbons, Freon, entering the water
heater or any of its components.
h. Any water heater that has been damaged as a result of
natural disasters, including, but not limited to, lightning,
fire, earthquake, hurricanes, tornadoes or floods.
WHAT WILL WE DO TO CORRECT PROBLEMS?
If a defect occurs within the warranty period we will:
1. Provide a comparable replacement manufacture, or at our
option, repair any unit which develops a leak in the heat
exchanger within the warranty period.
2. Provide a replacement part, or at our option, repair any part
which fails to function within the parts warranty period. To
obtain a replacement, you must return the defective part to
our manufacturing facility. We reserve the right to verify any
claims of defect by inspection.
CONDITIONS
We will not:
1. Repair or replace any water heater, or part, subject to
conditions outlined in "What Does This Limited Warranty Not
Cover?"
2. Reimburse any costs associated with repair and/or
replacement.
3. Replace and/or repair any water heater without complete
model number/serial number.
4. Replace any water heater without prior receipt of actual rating
plate from the appliance.
HOW TO KEEP YOUR WARRANTY IN EFFECT?
To facilitate warranty service, you should:
1. Retain all bills of sale or receipts for proof of installation, etc.
2. Contact your installer or dealer as soon as any problem or
defect is noticed.
3. When necessary, allow our representative to inspect the unit.
4. For your reference, fill in the Model and Serial Number found
on the unit's Rating Plate:
Model Number
Serial Number
Date of Installation
WARRANTY
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