Troubleshooting; My Phone Is Not Working As Expected; Resetting The Phone; No Battery Charging Icon Appears When I Start Charging The Phone - Sony Ericsson Xperia X10 mini Extended User Manual

Troubleshooting

My phone is not working as expected

If you experience problems with your phone, check these tips before you try anything else:
• Restart your phone.
• Remove and re-insert the SIM card. Then restart your phone.
• Force a restart of the phone if the phone hangs and can't be restarted normally.
• Update your phone. Updating your phone ensures optimal performance and provides the
latest enhancements. See Updating your phone on page 95 for more information.
• Reset your phone.
Be patient while resetting your phone. Restarting the phone during a reset procedure may
damage the phone permanently.
To force restart
• Press and hold and
restart.
To force close an application
• When a popup window tells you that an application is not responding, tap Force
close.
If you do not want to force stop an application, you can wait for it to respond by tapping Wait.

Resetting the phone

You can reset your phone to its original settings, with or without deleting all your personal
data and downloaded applications. It is possible to reset the phone to the state it was in
before you first turned it on. But before you perform a reset, make sure to back up any
important data saved on your phone.
To reset the phone
1 From the Home screen, drag
2 Find and tap Settings > Privacy.
3 Tap Settings reset to reset applications such as email to their default values without
changing your personal data and accounts.
4 Tap Factory data reset > Reset phone > Erase everything to erase all personal
data from your phone, including your Google™ account and downloaded
applications.
No battery charging icon appears when I start charging the
phone
It may take a few minutes before the battery icon appears on the screen.

The battery performance is low

Follow our smart tips on how to get more out of your battery. See Battery performance on
page 12.
I can't transfer content between my phone and the computer,
when using a USB cable
The software or the USB drivers have not been properly installed. Go to
www.sonyericsson.com/support for more detailed installation instructions and
troubleshooting sections.
This is an Internet version of this publication. © Print only for private use.
for five seconds and the phone will automatically
upwards.
96