Support Menu - Samsung 4 series User Manual

Support Menu

O
m → support → EnTERE
MEnU
self Diagnosis
Picture Test : Use to check for picture problems. If the
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problem continues to occur, check the Color pattern.
Yes: If the test pattern does not appear or there is
noise in the test pattern, select Yes. There may be a
problem with the TV. Contact Samsung's Call Center for
assistance.
no: If the test pattern is properly displayed, select No.
There may be a problem with your external equipment.
Please check your connections. If the problem persists,
refer to the external device's user manual.
sound Test : Use the built-in melody sound to check for
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sound problems.
✎
If you hear no sound from the TV's speakers,
before performing the sound test, make sure
speaker select is set to TV speaker in the
sound menu.
✎
The melody will be heard during the test even if
speaker select is set to External speaker or the
sound is muted by pressing the
Yes: If you can hear sound only from one speaker or not
at all during the sound test, select Yes. There may be a
problem with the TV. Contact Samsung's Call Center for
assistance.
no: If you can hear sound from the speakers, select No.
There may be a problem with your external equipment.
Please check your connections. If the problem persists,
refer to the external device's user manual.
: If the TV seems to have a problem,
Troubleshooting
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refer to this description.
✎
If none of these trouble shooting tips apply,
contact the Samsung customer service center.
software Upgrade
software Upgrade can be performed by downloading the
latest firmware from samsung.com to a USB memory device.
Current Version - the software already installed in the TV.
✎
Software is represented as 'Year/Month/Day_Version'.
Installing the latest Version
By UsB
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containing the firmware
upgrade file, downloaded
from www.samsung.com,
MUTE button.
into the TV. Please be careful
not to disconnect the power
or remove the USB drive
until upgrades are complete.
The TV will be turned off
and on automatically after
completing the firmware
upgrade. When software is upgraded, video and audio
settings you have made will return to their default
settings. We advise you to to write down your settings
so that you can easily reset them after the upgrade.
Alternative software
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hD Connection guide
Refer to this information when connecting external devices
to the TV.
Contact samsung
View this information when your TV does not work properly
or when you want to upgrade the software. You can find
information regarding our call centers and how to download
products and software.
Software Upgrade
Current Version 2010/11/29_000334
By USB
Alternative Software
U Move E Enter R Return
: Insert a USB drive
HDMI (DVI) IN
AV
IN 2
COMPONENT IN / AV IN 1
(Not available)
►
TV Side Panel (26", 32")
or
TV Rear Panel (22")
USB Drive
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