Troubleshooting - Samsung AQV09K Series User Manual

Troubleshooting

Refer to the following chart if the air conditioner operates abnormally. This may save time and unnecessary expenses.
PROBLEM
The air conditioner does
not work at all.
The temperature
adjustment is not working.
Cool/Warm air does
not come out of the air
conditioner.
Air flow adjustment is not
working.
Fan speed adjustment is
not working.
Remote controller is not
working.
Timer function does not
set.
The indicator is blinking
continuously.
Odors permeate in the
room during operation.
22
SOLUTION
• Check power status and then operate the air conditioner again.
• Plug in or switch on the circuit breaker and then operate the air conditioner again.
• Check if you have set the Off Timer. Operate the air conditioner again by pressing the
Power button.
• Check if you have selected Dry/Fan/Turbo/d'light Cool mode. In these modes, desired
temperature is set to auto and you cannot adjust the temperature.
• Check if the set temperature is higher(during Cool mode)/lower(during Heat mode) than
the current temperature. Press the Temp hr. + or – button on the remote controller to
change the set temperature.
• Check if the Full HD filter is blocked by dirt. If there is a lot of dust on the Full HD filter,
cooling(heating) performance may decrease. Clean them frequently.
• Check if the outdoor unit is covered or installed near the obstacle. Take the cover off and
take the obstacle away.
• If you want to operate the air conditioner in the sunlight, cover the outdoor unit using
curtains or etc.
• Check if the air conditioner is operating in De-ice mode.
When the ice formed in winter or the outdoor temperature is too low, the air conditioner
operates in De-ice mode automatically. In De-ice mode, indoor fan stops and cool air does
not come out.
• If the doors or windows are open, it may cause bad cooling (heating) performance.
Close the doors and windows.
• Check if the air conditioner has just been turned on after stopping cooling or heating
operation. In this case, just a fan will run to protect the outdoor unit compressor.
• Check if the pipe length is too long. When the pipe length exceeds maximum allowable
pipe length, cooling (heating) performance may decrease.
• Check if you have selected
air flow direction.
(If the good' sleep mode is operating in Heat mode, you can adjust the air flow direction)
• Check if you have selected Auto/Dry/Turbo/
mode, fan speed is set to Auto and you cannot adjust the fan speed.
• Check if your batteries are depleted.
• Make sure nothing is blocking your remote controller sensor.
• Check that there are strong lighting apparatus near the air conditioner. Strong light which
comes from fluorescent bulbs or neon signs may interrupt the electric waves.
• Check if you press the Set/Cancel button on the remote controller after you have set the
time.
• Press the Power button or disconnect the power plug/switch off the auxiliary power
switch.
If the indicator is still blinking, contact the service center.
• Check if the appliance is running in a smoky area. Ventilate the room or operate the air
conditioner in Fan mode for 1~2 hours. (We do not use smelly components in the air
conditioner.)
• Clean the Full HD filter if they are dirty. Replace the Deodorizing filter if it is dirty.
mode. In these modes, and you cannot adjust the
/d'light Cool mode. In these