I Cannot Open Media Files - Blackberry Pearl 8110 User Manual

Camera and video camera troubleshooting
I cannot save pictures or videos
Your BlackBerry® device memory or media card might not have enough available memory to store pictures or videos.
Try performing the following actions:
• If you are trying to save a picture to your device memory, delete old data or messages from your device.
• If you are trying to save a picture or video on your media card, delete old media files.
• In the camera options, verify that the Picture Quality field is not set to Superfine. Superfine pictures use more memory than
fine or normal pictures.
• Increase the maximum amount of memory available for pictures.
The flash dims or turns off
If the battery power level drops below 20%, the flash dims to conserve battery power. In cold temperatures, when the battery power level
drops below 20%, the flash might turn off.
Some pictures that I take are blurry
In low lighting conditions, the camera might compensate for the lack of exposure by using a slower shutter speed. If you move the camera
before the shutter clicks, the picture might be blurry. If the camera is using a slower shutter speed, an exclamation mark indicator appears
at the bottom of the screen.
Media troubleshooting
I cannot play a song or video on a web page
Your BlackBerry® device might not support the size or file format of the song or video file.

I cannot open media files

Try performing the following actions:
• If you are trying to open a media file on your BlackBerry® device and your device is connected to your computer, disconnect
your device from the computer or turn off mass storage mode.
• If you are trying to open a media file on your computer using mass storage mode, check that you have closed the media manager
tool of the BlackBerry® Desktop Manager.
• If you are trying to open a media file on your computer using the media manager tool of the BlackBerry Desktop Manager, check
that mass storage mode is turned off on your device.
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