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22
Accessories
The latest generation of Alcatel GSM mobile phones offers a built-in
handsfree feature that allows you to use the telephone from a distance,
placed on a table for example. For those who prefer to keep their
conversations confidential, an earpiece is also available known as the
headset.
Standard charger
Battery
Stereo headset
Only use your telephone with Alcatel batteries, chargers and
accessories in your box.
Images for reference only.
(1)
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(1)
UK charger
USB cable
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23
Troubleshooting
Before contacting the service centre, you are advised to follow the
instructions below:
•
You are advised to fully charge (
•
Avoid storing large amounts of data in your phone as this may affect its
performance.
•
Use User Data Format and the One Touch Upgrade tool to perform phone
formatting or software upgrading, (to reset User Data format, hold down
# while simultaneously pressing the power on/off key). ALL User phone
data: contacts, photos, messages and files, downloaded applications like Java
games will be lost permanently. It is strongly advised to fully backup the
phone data and profile via PC suite before doing formatting and upgrading.
and carry out the following checks:
My phone is frozen or cannot switch on
•
Check the battery contacts, remove and reinstall your battery, then turn
your phone on
•
Check the battery power level, charge for at least 20 minutes
•
If it still does not work, please use User Data Format to reset the phone
My phone has not responded for several minutes
•
Restart your phone by pressing and holding the
•
Remove the battery and re-insert it, then restart the phone
My phone turns off by itself
•
Check whether your phone is locked when not in use, and make sure you don't
accidentally turn off your phone when locking it by pressing the power key.
•
Check the battery charge level
My phone cannot charge properly
•
Make sure you are using an Alcatel battery and the charger from the box
•
Make sure your battery is inserted properly and clean the battery contact if
it's dirty. It must be inserted before plugging in the charger
•
Make sure that your battery is not completely discharged; if the battery
power is empty for a long time, it may take around 20 minutes to display
the battery charger indicator on the screen.
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) the battery for optimal operation.
key
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