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Diagnostics
Fault
Device does not start
No picture, no sound
No picture or bad picture
Sound available, no picture
No reception of channels
that could be received
before
Remote control does not
work
Several channels are not
received from time to time
Device cannot be operated
Possible cause
Short-circuit in the antenna cable or
low-impedance antenna with simultane-
ously active antenna power
No mains voltage
No mains voltage
No channel list or incorrect channel list
Short-circuit in the antenna cable
Defective or missing cable connection
Antenna badly adjusted
Lost connection, or cable too long
Antenna too small
SCART plug not completely connected
Antenna badly adjusted
Passive antenna does not offer enough
power
Channel is broadcasted by means of
other parameters
Antenna badly adjusted
Channel is broadcasted by means of
other parameters
SCART plug not completely connected
Channel is no longer broadcasted
Disturbance by DECT telephone
Antenna badly adjusted
Obstacle between remote control and
receiver
Faulty data stream -> device locks
Device is not switched on
Batteries are empty
These channels are not broadcasted 24 hours a day and sometimes are not available. This
does not resemble a fault.
Obstacle between remote control and
receiver
Remedies
Check antenna cable
Remove antenna cable, start receiver and
set option active antenna to OFF, see
p. 10
Check connector cable and pluggable
power supply
Check connector cable and pluggable
power supply
Carry out automatic channel scan, see
p. 10
Switch device off, eliminate short-circuit,
switch device on
Check all cable connections
Readjust antenna
Check connection, shorten cable length
Use bigger antenna
Check SCART connection
Readjust antenna, see p. 13
Use active antenna and switch on via the
main menu, see p. 10
Carry out automatic scan mode, see p. 10
Readjust antenna
Carry out automatic scan mode, see p. 10
Check SCART connection
Not any
Increase distance between device and tel-
ephone
Readjust antenna
Eliminate obstacle
Disconnect pluggable power supply, re-
establish connection after 10 seconds
Switch on device
Insert new batteries into remote control
Eliminate obstacle
IAGNOSTICS
D
17
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