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Summary of Contents for Ericsson UniData IPW2000
- Page 1 User’s Guide UniData IPW2000 Office IP Phone For ERICSSON WebSwitch 2000 , version 3.0 and later...
- Page 2 Declaration of conformity Hereby, Ericsson Enterprise AB, declares that this telephone, is in conformity with the essential requirements and other relevant provisions of the European R&TTE directive 1999/5/EC.
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Page 3: Table Of Contents
Table of Contents Page Safety Information…………………………………………………. Introduction to IPW2000…………………………………………... Description………………………………………………………….. Display Information………………………………………………... Menu Structure…………………………………………………….. Log On / Off………………………………………………………... Outgoing Calls……………………………………………………... Make a call from the Dial Pad…………………………………. Make a Call from the Phone Book…….……………………. Make a Call from the Call History…………………………….. Make a Call from the Programmable Key……………………. - Page 4 Table of Contents Page Voice Mail…………………………………………………………... Access your voice mailbox from your extension……………. Access your voice mailbox from another extension………... Access your voice mailbox from an external number………. Voice mail flow chart…………………………………………... Paging………………………………………………………………. Call History…………………………………………………………. View Outgoing, Missed and Received Calls………………... Programmable Functions………………………………………….
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Page 5: Safety Information
Safety Information The Utmost care and attention has been devoted to quality standards in the manufacture of your new IPW-2000. Safety is a major factor in the design of every set. But, safety is your responsibility too. Use Power over LAN IEEE 802.3af compliant. Use the adaptor . -
Page 6: Introduction To Ipw2000
Introduction to IPW2000 The UniData IPW2000 OIP is now introduced with the WebSwitch 2000 V3.0 and later versions, as a system IP Phone, providing access to all advanced features and services of the WebSwitch 2000 communication system in a user-friendly and convenient way. The... -
Page 7: Description
Description FLASH REDIAL Handset Hook Switch Conversion knob Speaker Volume Button Increases or decreases volume for the handset, headset, or speakerphone (depending upon which is currently active). Also controls the ringer volume (if the handset is in its cradle) 6 Dial Pad Works exactly like the dial pad on a traditional telephone. - Page 8 Description 7 Speakerphone Button Toggles the speakerphone on or off. 8 Speakerphone indication LED 9 Mute Button Toggles the microphone on or off during a call. 10 Mute indication LED 11 Redial Button Redials one of the outgoing calls 12 Flash Button Holds the current call and makes a call to another party 13 Programmable keys Store numbers and program functions (e.g.
- Page 9 Description 20 MENU button Moves to the MENU 21 CANCEL button Cancels or escapes a selected item 22 LINE 1 buttons 23 LINE 1 indication LED 24 LINE 2 25 LINE 2 indication LED 26 Navigation buttons Moves Previous menu Moves next menu Moves up Moves down...
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Page 10: Display Information
Display Information The IPW2000 is a feature-rich capable IP phone that has a built-in display screen for ease of use. The display screen has three areas to show different types of information (see Figure 1). The top of the display screen shows the available telephone lines associated with your IP phone. - Page 11 Display Information Soft-Keys Information Add to the phone book and the programmable keys Call the name or the number displayed CALL CLEAR Uncheck an item DELETE Erase all characters in a line EDIT Change property of item ENTER Enter the data into the Phone ERASE Erase one character in a line LOG-OFF...
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Page 12: Menu Structure
Menu Structure Menu structure for each of the menus that can be selected from the idle menu. MENU Call History Outgoing Calls Missed Calls Received Calls Programmable Keys [F1] [F14] Phone Book Register Search Phone Settings Address Settings G.K. Alias1 PIN1 Alias2 PIN2... -
Page 13: Log On / Off
Log On / Off All the parameters for your IP phone must be set by the system administrator before you can use the IPW2000. When this is done, and the IP phone is connected to the local network(LAN), your IP phone initiates the start-up procedure automatically when you connect it to the mains. - Page 14 Log On / Off On the Address settings menu screen (See Figure 5), Select Alias 2 (Press ‘ ’, ‘ ’ button ) Key in your Alias 2 (and optionally your pin2 code) Figure 5 LOG-ON Press the LOG-ON soft-key If you logged on successfully, the display will display your extension number and SEARCH soft-key, and the phone is ready for use (idle state - See Figure1).
- Page 15 Log On / Off LOG-ON Press the LOG-ON soft-key The display shows your extension number, and the telephone is ready for use. Note :The PIN number is initially given to the user by the system administrator. The user can change the default PIN number by accessing VM and changing the VM password.
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Page 16: Outgoing Calls
Outgoing calls The IPW2000 gives you multiple options to make a call. You can make a call either in the off-hook mode or in the on-hook mode by using your handset, headset, or hands-free speakerphone. Make a call from the dial pad Lift the handset and dial If using the speakerphone or the headset, press the SPEAKERPHONE button or press the LINE button to... -
Page 17: Make A Call From The Phone Book
Outgoing calls Make a Call from the Phone Book With this function you can make a call from the Phone Book. MENU Press the MENU button On the menu screen, Phone Book Select Phone Book (Press ‘ ’ button) If you set up the password, 0 0 0 0 Enter the password ( Default = On the phone book screen,... -
Page 18: Make A Call From The Call History
Outgoing calls Make a Call from the Call History You can use the Call History on the menu to call back the person whose call you missed, received, and placed MENU Press the MENU button On the menu screen, Call History Select Call History (Press ‘... -
Page 19: Make A Call From The Programmable Key
Outgoing calls Make a Call from the Programmable Key F1/F8 ~ F7/F14 Press the Programmable key. Note : Including the SHIFT key, there are 8 Programmable keys. To access Programmable keys F8 through F14, first press the SHIFT key and then press the desired Programmable key. -
Page 20: Incoming Calls
Incoming calls When there is an incoming call (See Figure 8), the phone will display Caller ID and the message waiting lamp will flash. In addition, the LED of the LINE 1 or LINE 2 receiving the call will be turned on. In some instances, only the number will be displayed. -
Page 21: Answer Another Extension Call (Call Pickup)
Incoming Calls Answer another extension call ( Call Pick-up ) This feature allows you to retrieve incoming calls from any extension. This capability enables you to provide a back-up support to colleagues or answer your telephone from a colleague’s phone. Lift the handset If using the speakerphone or the headset, press the SPEAKERPHONE button... -
Page 22: Disconnecting Calls
Disconnecting Calls End a Call Replace the handset to end a call If using the speakerphone or the headset, press the SPEAKERPHONE button again End a second call during an ongoing call To return to the primary call, Press the hook switch or replace the handset If you disconnect the second call by pressing the hook switch, you will automatically be re-connected to the primary call. -
Page 23: Call Back
Disconnecting Calls Call Back Call-back can be enabled when you call an internal extension and receive a busy tone. Your phone will ring as soon as the other extension becomes available. To activate If a called extension is busy Dial the number ; Replace the handset to finish procedure You are called back (recall ringing signal) when the ongoing call is finished or the next time a new call is... -
Page 24: During Calls
During Calls While on a call , you can mute the handset, headset, or speakerphone during a call and place the call on hold. When you place one caller on hold and call another party, you can toggle between the calls (refer back), transfer the call, create a conference call and end one of the calls. -
Page 25: Inquiry
During Calls Inquiry While on a call, you can place the call on hold and call another party. You may toggle between both parties as desired. Inquiry provides you with greater handling flexibility. You want to make an inquiry to an internal or external party: Press the FLASH button and wait for dial tone FLASH The connected party is automatically placed on hold. -
Page 26: Transfer A Call
During Calls Transfer a call While on a call, you can transfer the call. Press the FLASH button and wait for dial tone FLASH The connected party is automatically placed on hold. Dial the number to call the third party If the number is external, remember to dial the “dial out digit”... -
Page 27: Conference A Call
During Calls Conference a call The IPW2000 supports conference calls, enabling you to talk with multiple parties at the same time. With this procedure you can include up to seven parties in a conference. Only the conference originator can admit participants. Press the FLASH key and wait for dial tone FLASH The connected party is automatically placed on hold. -
Page 28: Forward Calls
Forwarding Calls If you will be out of the office, you can have calls forwarded to another extension or external number (e.g. cellular / mobile telephone, home telephone etc). In addition to the unconditional forwarding, you may also forward call on busy and no answer. This feature allows you to be accessible wherever you work Forwarding all Calls To turn on... -
Page 29: Forwarding Calls On Busy
Forwarding Calls Forwarding Calls on busy To turn on Lift the handset Dial the number : Dial the number of the answering position To forward on all your calls to your mobile phone or home , dial the “dial out digit” before the external number ( default = To forward on all your calls to your voice mail, dial the 7 7 7... -
Page 30: Forwarding Calls On No Answer
Forwarding Calls Forwarding Calls on no answer To turn on Lift the handset Dial the number : Dial the number of the answering position To forward on all your calls to your mobile phone or home , dial the “dial out digit” before the external number ( default = To forward on all your calls to your voice mail, dial the 7 7 7... -
Page 31: Voice Mail
Integrated Voice Mail This function allows an incoming caller to leave a private voice message of up to five minutes in length in your voice mailbox. Up to 100 messages may be stored in your mailbox. You may access your password-protected voice mailbox locally or remotely. If your voice mailbox contains a message, the message lamp will flash. -
Page 32: Access Your Voice Mailbox From Another Extension
Integrated Voice Mail Access your voice mailbox from another extension Lift the handset 7 7 7 Dial the voice mail access number ( default = Dial your extension number And press the symbol : Dial the number during message : 5 5 5 Enter your password ( default = And press the symbol :... -
Page 33: Voice Mail Flow Chart
Integrated Voice Mail Voice mail flow chart Use the following diagram to navigate through your voice mail system IPW2000... -
Page 34: Paging
Paging If your business is equipped with a paging amplifier and speaker system connected to the system, you can broadcast a message over the speakers. Initiate external paging Lift the handset Wait for dial tone Dial the paging extension number 7 0 0 7 0 1 (Default =... -
Page 35: Call History
Call History The IPW2000 maintains histories of calls that you miss, receive, and place. You can use the Call History on the menu to view your call history and to call back the person whose call you missed, received, and placed. View Outgoing, Missed and Received Calls The IPW2000 keeps a history of all calls you make, miss and receive, including the caller ID, time, and date of the call. -
Page 36: Programmable Functions
Programmable Functions Any frequently used function, such as call forwarding or frequently dialed internal/external telephone numbers may be stored on any available Programmable Key for single key access to that function or number. There are two ways you can store function or number to your Programmable Keys. Program a function or store the telephone number by using the keypad and Add telephone number from the Call History to the Programmable Keys. -
Page 37: Enter The Name
Programmable Functions Enter the name When entering the name by using the dial pad, the most common letters are written each dial pad on the IP phone. To get the letter A press dial pad 2 once, for B press dial pad 2 twice, to get C press dial pad 2 three times, etc. All of the letters you enter in an alpha entry field are lowercase by default. -
Page 38: Add A Number From The Call History
Programmable Functions Add a number from the Call History You can add numbers saved in the Call History to your Programmable Keys MENU Press the MENU button On the menu screen, Call History Select Call History (Press ‘ ’ button) If you set up the password, 0 0 0 0 Enter the password ( Default =... -
Page 39: Phone Book
Phone Book The IPW2000 contains an internal phone book. There are two ways you can add names and numbers to your phone book. Add an entry MENU Press the MENU button On the menu screen (See Figure 10), Phone Book Select phone Book (Press ‘... -
Page 40: Edit An Entry
Phone Book Edit an entry This function allows you to make changes to a name or a numberin an entry. MENU Press the MENU button On the MENU screen, Phone Book Select Phone Book (Press ‘ ’ button) If you set up the password, 0 0 0 0 Enter the password ( Default = On the phone book menu screen,... - Page 41 Phone Book Press the SELECT soft-key to view contents of the SELECT selected name Figure 12 EDIT On the index menu screen (See Figure 13), Press the EDIT soft-key to edit contents If you delete the selected item, Press the REMOVE soft-key Figure 13 On the edit menu screen, Enter the name or the number or the index...
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Page 42: Add A Number From The Call History
Phone Book Add a number from the Call History You can add numbers saved in the Call History to your internal phone book. MENU Press the MENU button On the menu screen, Call History Select Call History (Press ‘ ’ button) Outgoing Calls On the call history screen, Missed Calls... -
Page 43: Phone Settings
Phone Settings Set the GK Address MENU Press the MENU button On the MENU screen, Phone Settings Select Phone Settings (Press ‘ ’ button) If you set up the password, 0 0 0 0 Enter the password ( Default = If you set up the password, Enter the password Address Settings On the phone settings menu screen (See Figure 15),... -
Page 44: Set The Time
Phone Settings Set the Time The time and date are automatically updated from the network. MENU Press the MENU button On the MENU screen, Phone Settings Select Phone Settings (Press ‘ ’ button) If you set up the password, Enter the password On the phone settings menu screen, Time Select Time (Press ‘... -
Page 45: Chang The Display Formats
Phone Settings Chang the Display Formats You can change the way the time (format) and the date (format) is presented in the display. The time can be shown in 24 or 12 hour clock mode. The date can be shown in eight ways MENU Press the MENU button On the MENU screen,... - Page 46 Phone Settings Press ‘ ’, ’ ’ button to select your preferred date format • DD-MM-YYYY 22-02-2001 • DD-MM-YYYY Th 22-02-2001 • DD-MM-YYYY 22 02 2001 • DD-MM-YYYY 22 Feb 2001 • DD-MM-YYYY Th 22 Feb 2001 • YYMMDD 010222 •...
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Page 47: Set The Menu Protect
Phone Settings Set the Menu Protect To prevent anyone else from viewing to your information, you must set a menu protect. The MENU is protected by the user password MENU Press the MENU button On the MENU screen, Phone Settings Select Phone Settings (Press ‘... -
Page 48: Change User Password
Phone Settings Change user Password Your password will protect all your user-specific settings.You can change your password from your IP phone. You cannot modify your password without first entering your current password. If you forget your current password, the administrator must reset it to your extension. MENU Press the MENU button On the MENU screen,... -
Page 49: Adjust The Ringer Volume
Phone Settings Adjust the ringer volume Use the volume keys to adjust the ringing signal volume when the telephone is idle or ringing. Adjusted volume is stored. Press the up(+) or down(-) VOLUME button to adjust the VOLUME volume to the desired level. Adjust the handset, headset, and speakerphone volume Use the volume keys to change the volume of the handset or headset or speakerphone during a call. -
Page 50: Information
Information View the Information The Information menu provides you with specific information about the IPW2000, including the network information, and phone version. View the Version The phone version information contains the bootrom version, software version, and hardware version. MENU Press the MENU button On the menu screen, Information Select Information (Press ‘... -
Page 51: Audible Signals
Information Audible Signals The Distinctive Ringing feature enables you to differentiate between internal and external call ring tones. The following are representations of the internal and external call ring cadences: Internal ringing signal External ringing signal Visible signals The LEDs on your telephone use a variety of signals to indicate the traffic state of an ongoing call or a function. - Page 52 Phone: +32 2 745 12 11 Phone: +43 1 81 10 00 enterprise.asiapacific@ebc.ericsson.se enterprise.westerneurope@ebc.ericsson.se enterprise.centraleurope@ebc.ericsson.se Nordic Ericsson Enterprise LM Ericssons vag 8 126 25 Stockholm SWEDEN Phone: +46 8 579 18 000 enterprise.nordic@ebc.ericsson.se Produced in November 2002 EN/LZT 108 6348 Ericsson Enterprise AB 2002...
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