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Support & Training
With call service support available 7
days a week, 363 days a year,
heateam
offers quick and effective
servicing and maintenance support
through over 280 highly trained
heating experts across the country.
Training
We believe nothing compares to hands on
training, so we always use live appliances to
show how each product operates and its
capabilities. And as well as Baxi products,
our courses also cover generic combi boiler
training, ACS and electronics. Most of these
courses last a single day.
For further information and details on out training courses, please visit
www.baxigrouptraining.co.uk
The Baxi trade technical helpline offers a range of free services
to Baxi installers:
• In-warranty support
• Help with installation problems
• Boiler selection advice
• Fault-finding assistance
• Flue queries
To enable national coverage, there are currently three centres of
training excellence at Dartford, Warrington and Warwick,
supported by energy efficiency courses at satellite centres across
the UK. Arrangements can also be made for our trainers to hold
courses at more suitable locations if necessary.
• Giving you the relevant product knowledge and encouraging
best practice
• Helping you give homeowners the right advice and use it to sell
better products and services
• Keeping you informed of the latest industry developments
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