HP Pavilion zt1100 Service Manual page 79

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Symptom
Call Center:
Suggestions
LAN/Network
General problems.
Check cables and
connections.
Try connecting notebook to
another network station (if
applicable).
Try connecting cable to
another computer or network
station. If green light next to
LAN port does not light, LAN
cable may not be connected
to network or network may be
down.
Check settings in Device
Manager. If network adapter
is disabled, enable it. If
conflict exists, try disabling
another device.
Use networking
troubleshooter in Windows
Help.
Make sure LAN cable is
Category 3, 4, or 5 for
10Base-T operation, or
Category 5 for 100Base-TX
operation. Maximum cable
length is 100 m (330 ft).
Can't browse My
Check with network
Network Places
administrator to make sure
network supports NetBEUI
protocol.
Use Windows Search to
locate computer on network.
Can't log in to
If Netware server uses
Netware servers.
IPX/SPX protocol, may need
to force frame type to match
server's frame type. Check
with network administrator.
Notebook stops
If using a TCP/IP network
responding after
with no DHCP server, long
booting
delay can occur at startup
because DHCP is enabled.
Contact network
administrator for proper
TCP/IP configuration.
HP Pavilion zt1100/xz100 Omnibook xt1000
Repair Center:
Repair Center:
Likely Causes
Comments
Mini-PCI card.
Motherboard.
Troubleshooting and Diagnostics
3-17

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