1. Manuals
  2. Brands
  3. Axis Manuals
  4. Security Camera
  5. P3364-LVE
  6. User manual

Axis P3364–LVE User Manual

Fixed dome network camera
Hide thumbs Also See for P3364–LVE:
Table of Contents

Advertisement

Quick Links

Download this manual See also: Installation Manual
USER MANUAL
AXIS P3364–LVE User Manual

Advertisement

Table of Contents
loading

Related Manuals for Axis P3364–LVE

Summary of Contents for Axis P3364–LVE

  • Page 1 USER MANUAL AXIS P3364–LVE User Manual...
  • Page 2 Later versions of this document will be posted to the Axis environment. website, as required. See also the product’s online help, available via the web-based interface.
  • Page 3 • find answers to resolved problems in the FAQ database. Search by product, category, or phrase • report problems to Axis support staff by logging in to your private support area • chat with Axis support staff (selected countries only) •...

  • Page 4: Table Of Contents

    AXIS Media Control (AMC) ........
  • Page 5 AXIS P3364–LVE User Manual Table of Contents Symptoms, Possible Causes and Remedial Actions ..... Technical Specifications ........

  • Page 6: Hardware Overview

    AXIS P3364–LVE User Manual Hardware Overview Hardware Overview Heater (only in outdoor model) IR light Network connector (PoE) Audio out LED indicators Audio in I/O connector Control button Optical shield 10. SD memory card slot 11. Mounting bracket 12. Holes for cables routed through the wall 13.

  • Page 7: Connectors

    Options > Storage > SD Card and click Unmount. Control button - The control button is used for: • Connecting to an AXIS Video Hosting System service. See page 45. To connect, press and hold the button for about 1 second until the Status LED flashes green. •...
  • Page 8 AXIS P3364–LVE User Manual Hardware Overview Power Green Normal operation. Amber Flashes green/amber during firmware upgrade. Note • The Status LED can be configured to be unlit during normal operation. To configure, go to Setup > System Options > Ports &...

  • Page 9: Accessing The Product

    Macintosh computer (Mac OS X), click on the Bonjour tab and select the product from the drop-down list. If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For information about how to discover and assign an IP address, see the Installation and Management Software CD or the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.com/techsup...

  • Page 10: Access From The Internet

    Set the Root Password To gain access to the Axis product, you must set the password for the default administrator user root. This is done in the Configure Root Password dialog, which appears when the product is accessed for the first time.

  • Page 11: The Live View Page

    Accessing the Product Set Power Line Frequency Power line frequency is set the first time the Axis product is accessed and can only be changed from Plain Config (see page 52) or by resetting the product to factory default. Select the power line frequency (50 Hz or 60 Hz) used at the location of the Axis product. Selecting the wrong frequency may cause image flicker if the product is used in fluorescent light environments.
  • Page 12 LEDs. Enable this button from Live View Config > Action Buttons. AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only. See AXIS Media Control (AMC), on page 14 for more information. The toolbar displays the following buttons: The Play button connects to the Axis product and starts playing a media stream.
  • Page 13 AXIS P3364–LVE User Manual Accessing the Product Use the slider to control the volume of the speakers and the microphone. Half-duplex mode The Talk/Listen button is used to switch between sending and receiving audio. The button can be configured from the Audio tab in the AMC Control panel: •...

  • Page 14: Media Streams

    Note also that all multicast viewers count as one unicast viewer in the maximum total of 20 simultaneous connections. AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit specific requirements.

  • Page 15: Alternative Methods Of Accessing The Video Stream

    AXIS P3364–LVE User Manual Media Streams The AMC Control Panel can be used to configure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: •...

  • Page 16: Accessing Audio Streams

    • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.

  • Page 17: Setting Up The Product

    Setting Up the Product Setting Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. •...

  • Page 18: Video And Audio

    AXIS P3364–LVE User Manual Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality. You can configure the following: • Video stream settings. See page 18. • Stream profiles. See page 19.

  • Page 19: Stream Profiles

    The Axis product supports two H.264 profiles. The Main profile provides higher compression than the Baseline profile with the same video quality, but requires more processing power to decode.

  • Page 20: Camera Settings

    White Balance White balance is used to make colors in the image appear the same regardless of the color temperature of the light source. The Axis product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light source from the drop-down list.
  • Page 21 AXIS P3364–LVE User Manual Video and Audio Set Shutter to • Auto to set the shutter speed automatically. If required, use Max shutter to limit the shutter speed to prevent the frame rate from being reduced. For example, to get 30 fps, set Max shutter to 1/30.

  • Page 22: View Area

    4. Select Enable PTZ to enable digital PTZ for the view area. 5. Click Save to save the settings. Note The PTZ functionality is useful during installation of the Axis product. Use a view area to crop out a specific part of the full view. Overlay Overlays are used to provide extra information, for example for forensic video analysis or during product installation and configuration.

  • Page 23: Privacy Mask

    A privacy mask is an area of solid color that prohibits users from viewing parts of the monitored area. Privacy masks cannot be bypassed via the VAPIX® Application Programming Interface (API). The Privacy Mask List (Video & Audio > Privacy Mask) shows all the masks that are currently configured in the Axis product and indicates if they are enabled.

  • Page 24: Audio Settings

    Half-duplex - Audio can be transmitted to and from the Axis product but only in one direction at a time. To transmit audio using the Live View page, use the Talk and Listen buttons, see AMC Audio Controls, on page 12.

  • Page 25: Audio Output

    To add, download, modify or remove audio clips, go to Video & Audio > Audio Clips. For more information see the online help To configure the Axis product to play audio clips when an event occurs, an action rule must be set up. For more information, see Events, on page 36.

  • Page 26: Live View Config

    AXIS P3364–LVE User Manual Live View Config Live View Config You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features of the Live View page. • Stream Profile. See page 19.
  • Page 27 Viewer Settings To configure options for the viewer, go to Live View Config > Viewer Settings. • Select Show viewer toolbar to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser. •...
  • Page 28 AXIS P3364–LVE User Manual Live View Config Pulse activates the output for a defined period of time. The pulse time can be set from 1/100 second to 60 seconds. Active/Inactive displays two buttons, one or each action. To configure the active and inactive states, go to System Options > Ports & Devices > I/O Ports and set the port’s Normal state.

  • Page 29: Ptz (Pan Tilt Zoom)

    AXIS P3364–LVE User Manual PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) The PTZ menu is available if digital PTZ (pan, tilt and zoom) is enabled in the selected view area. For more information on view areas, see View Area, on page 22.

  • Page 30: Advanced

    Advanced Limits Define the pan, tilt, zoom and focus limits for the Axis product. Movements to the left and right, up and down, can be restricted to narrow the area under surveillance. Move speed sets the speed of the camera’s pan and tilt movements. The default setting is maximum speed.

  • Page 31: Camera Tampering

    Motion Detection Parameters, on page 32. Once motion detection windows are configured, the Axis product can be configured to perform actions when motion is detected. Possible actions include uploading images and start recording. For more information, see Setting Up an Action Rule, on page 37.
  • Page 32 AXIS P3364–LVE User Manual Detectors Note Using the motion detection feature may decrease the product’s overall performance. Set Up Motion Detection Windows To set up a motion detection Include Window, follow these instructions: 1. Go to Detectors > Motion Detection.

  • Page 33: Audio Detection

    Audio Detection The Axis product can be configured to generate an alarm when audio rises above or falls below the threshold value. The threshold value can be set in the range 0–100 where 0 is the most sensitive and 100 the least sensitive.

  • Page 34: Applications

    Manual installation — obtain the license key from the application vendor and upload the key to the Axis product To request a license, the Axis product serial number (S/N) is required. The serial number can be found on the product label and under System Options >...
  • Page 35 AXIS P3364–LVE User Manual Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings.

  • Page 36: Events

    Events The Axis product can be configured to perform actions when different events occur, for example, start a recording when motion is detected. The set of conditions that defines how and when the action is triggered is called an Action Rule.

  • Page 37: Setting Up An Action Rule

    AXIS P3364–LVE User Manual Events • System System Initializing — trigger the rule when the product is being started. This can for example be used to send a notification when the product restarts. • Time Recurrence — trigger the rule periodically, see Recurrences, on page 39. This can for example be used to upload an image every 5 minutes.

  • Page 38: Recipients

    AXIS P3364–LVE User Manual Events 7. Select a Stream profile and configure the Duration settings as described below. 8. Select Network Share from the Storage drop-down list. To add additional criteria, select the Additional conditions option and add additional triggers. To prevent an action from being triggered repeatedly, a Wait at least time can be set.

  • Page 39: Recurrences

    AXIS P3364–LVE User Manual Events 2. Enter a descriptive name and the information needed for a daily, weekly, monthly or yearly schedule. 3. Click OK. To use the schedule in an Action Rule, select the schedule from the Schedule drop-down list in the Action Rule Setup page.

  • Page 40: Recordings

    Continuous Recording The Axis product can be configured to continuously save video to a storage device. See Storage, on page 49 for more information about storage devices. To prevent the disk from becoming full, it is recommended to configure the disk to automatically remove old recordings.

  • Page 41: System Options

    IP address filtering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are allowed or denied access to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address filtering.
  • Page 42 5. Click Save to enable the settings. To access the Axis product via the desired protocol, enter https:// or http:// in the address field in a browser. The HTTPS port can be changed on the System Options > Network > TCP/IP > Advanced page.
  • Page 43 4. Check the box to enable IEEE 802.1X and click Save. Note For authentication to work properly, the date and time settings in the Axis product should be synchronized with an NTP server. See Date & Time, on page 44.

  • Page 44: Date & Time

    AXIS P3364–LVE User Manual System Options CA certificates - to authenticate peer certificates, for example the certificate of an authentication server in case the Axis product is connected to an IEEE 802.1X protected network. Note Installed certificates, except preinstalled CA certificates, will be deleted if the product is reset to factory default. Preinstalled CA certificates that have been deleted will be reinstalled.

  • Page 45: Network

    In Wired mode the product will require a network cable to connect to the network. IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.
  • Page 46 Host Name Configuration The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS name. The host name is configured under System Options > Network > TCP/IP > Advanced.
  • Page 47 This function can be disabled under System Options > Network > TCP/IP > Advanced. HTTP The HTTP port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced. In addition to the default setting, which is 80, any port in the range 1024–65535 can be used.
  • Page 48 SOCKS is a networking proxy protocol. The Axis product can be configured to use a SOCKS server to reach networks on the other side of a firewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a firewall, and notifications, uploads, alarms, etc need to be sent to a destination outside the local network (for example the Internet).

  • Page 49: Storage

    To use SNMP v3, HTTPS must be enabled, see HTTPS, on page 41. To enable SNMP v3, check the box and provide the initial user password. Note The initial password can only be set once. If the password is lost, the Axis product must be reset to factory default, see Reset to Factory Default Settings, on page 52. UPnP The Axis product includes support for UPnP .

  • Page 50: Ports & Devices

    Ports & Devices I/O Ports The Axis product provides one input port and one output port for connection of external devices. For information on how to connect external devices, see Connectors, on page 7 . The I/O ports are configured under System Options > Ports & Devices > I/O Ports. The ports can be given descriptive names and their...

  • Page 51: Maintenance

    The Axis product provides several maintenance functions. These are available under System Options > Maintenance. Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings.

  • Page 52: Advanced

    For more information, see www.axis.com/developer File Upload Files, for example web pages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go to System Options > Advanced > File Upload. Uploaded files are accessed through http://<ip address>/local/<user>/<file name> where <user> is the selected user group (viewer, operator or administrator) for the uploaded file.
  • Page 53 5. Use the tools provided on the Installation and Management Software CD to assign an IP address, set the password and access the video stream. This information is also available from the support pages on www.axis.com/techsup It is also possible to reset parameters to factory default via the web interface. Go to Setup > System Options > Maintenance.

  • Page 54: Troubleshooting

    Always read the upgrade instructions and release notes available with each new release, before upgrading the firmware. To upgrade, follow these instructions: 1. Save the firmware file to your computer. The latest version of the firmware is available free of charge from Axis website at www.axis.com/techsup 2.

  • Page 55: Symptoms, Possible Causes And Remedial Actions

    Status indicator. 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www.axis.com/techsup/ Symptoms, Possible Causes and Remedial Actions Problems setting the IP address Try the installation again.
  • Page 56 Check with your network administrator to see if there is a firewall preventing viewing. Installation of additional Configure the Axis product to use a Java applet for updating video images in your browser. Go to ActiveX component Setup > Live View Config and select Java applet under Default viewer.
  • Page 57 Check in the AMC Control Panel (H.264 tag) that video processing is NOT set to Decode only key frames. Lower the image resolution. The maximum frames per second is dependent on the utility frequency (60/50 Hz) of the Axis product. See Technical Specifications, on page 59. Status and Network indicator LEDs are flashing red rapidly Hardware failure Contact your Axis reseller.
  • Page 58 AXIS P3364–LVE User Manual Troubleshooting Focus, zoom, and fan Remote focus and zoom do In subzero temperatures, function in these hardware parts is suspended until the camera is heated not work to approximately 0 °C (32 °F) Fan cannot be activated In subzero temperatures, function in this hardware part is suspended until the camera is heated to approximately 0 °C (32 °F)

  • Page 59: Technical Specifications

    AXIS P3364–LVE User Manual Technical Specifications Technical Specifications Item Specifications Function/group Camera Models AXIS P3364–LVE Image sensor Progressive scan RGB CMOS 1/3”, 1.3MP Lens Varifocal, remote focus and zoom, P-iris, IR corrected, mexapixel resolution 6 mm models: 2.5-6 mm, F1.2, horizontal angle of view: 107°-49°, vertical angle of view: 79°-37°, diagonal angle of view: 136°...
  • Page 60 VAPIX® and AXIS Camera Application Platform from Axis Communications; Interface specifications available at www.axis.com Support for AXIS Video Hosting System (AVHS) with One-Click Camera connection Intelligent video Video motion detection, active tampering alarm Support for AXIS Camera Application Platform enabling installation of additional...

  • Page 61: Performance Considerations

    Windows decoder 1-user license Connector kit, Mounting bracket, 5 m (16 ft.) network cable with pre-mounted gasket Video AXIS Camera Station - Video management software for viewing and recording up to 100 management cameras software (not See www.axis.com/products/video/software/ for more software applications via partners...
  • Page 62 AXIS P3364–LVE User Manual Technical Specifications • Heavy usage of event settings affect the product’s CPU load. Frame rate affected. • Heavy network utilization due to poor infrastructure. Bandwidth affected. • Viewing on poorly performing client computers lowers perceived performance. Frame rate affected.
  • Page 63 User Manual Ver. M1.15 AXIS P3364–LVE User Manual Date: 2013 © Axis Communications AB, 2012 - 2013 Part No. 45406...

This manual is also suitable for:

P3364–v

Table of Contents