Appendix A: Troubleshooting Guide - TP-Link TL-WPA281 User Manual

Appendix A: Troubleshooting Guide

The Troubleshooting Guide provides answers to common problems regarding the Powerline Ethernet
Adapter.
1. The Power LED does not light up.
Ans. Check the following:
1. Make sure that the Powerline Extender is properly plugged into a power outlet.
2. Make sure the power outlet is active (working) by plugging another electric device into it.
3. Re-plug the Powerline Extender to the power outlet.
4. If the Power LED still fails to light up, contact your local dealer for technical support.
2. The Ethernet LED does not light up.
Ans. Check the following:
1. Make sure that the Ethernet ca
Ethernet port and the other e
computer LAN card or to your Cable/xDSL Ethernet port.
2. Make sure your com
3. Make sure your Cable/xDSL broadband access is working and configured correctly.
4. Contact your local dealer for technical support if the Ethernet LED still fails to light up
above procedures.
3. Pow rline LED does not light up. e
Ans. Check the following:
1. Double-click to enable the Management Utility and click the "Rescan" tab. The Management
Utility will automatically detec
2. Try to plug a Powerline Ethernet Adapter into
Powerline LED lights up or not.
3. Make sure that the device is plugged into a wall socket instead of a power strip,
4. Follow the method in "5.2 Setting Up a Powerline Network with the Pair Button" to establish the
connection again.
5. Reset the device to its factory def
6. Contact your local dealer for tec
abo ve procedures.
TL-WPA281/TL-WPA271
ble (RJ-45) is properly connected to the Powerline Extender's
nd of the Ethernet cable (RJ-45) is properly connected to the
puter LAN card is properly installed and configured.
t all other Powerline Extender on your powerline network.
ault values.
hnical support if the Powerline LED still fails to light up after the
42
Wireless N Powerline Extender
a nearby power outlet and check whether the
after the