Visonic AmberLink User Manual
Visonic AmberLink User Manual

Visonic AmberLink User Manual

Wireless emergency response system

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USER GUIDE
A m b e r L i n k
W i re l e s s E m e rg e n c y R e s p o n s e S y s t e m
www.visonic.com

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Summary of Contents for Visonic AmberLink

  • Page 1 USER GUIDE A m b e r L i n k W i re l e s s E m e rg e n c y R e s p o n s e S y s t e m www.visonic.com...
  • Page 2 AmberLink™ User's Guide Wireless Emergency Response System D-303166 AmberLink™ User Guide...
  • Page 3 WARRANTY Visonic Limited (the “Manufacturer") warrants this product However, if the Manufacturer is held liable, whether only (the "Product") to the original purchaser only (the directly or indirectly, for any loss or damage arising under “Purchaser”) against defective workmanship this limited warranty, THE MANUFACTURER'S...
  • Page 4: Table Of Contents

      Installing a GSM Module (optional) ..................9   Program the Panel ........................ 11   Connect Power to AmberLink (see Fig. 3b) ................12   Connecting the AmberLink to the Monitoring Center ............12   Enrolling Transmitters ......................13  ...
  • Page 5: Wireless Emergency Response System

    WIRELESS EMERGENCY RESPONSE SYSTEM Congratulations on your purchase of the wireless AmberLink™ Personal Emergency Response system. This home health care signaling system was designed to support people in their home environment. In the event of an emergency, help can be summoned at the...
  • Page 6 COMMUNICATION STATUS (Green) (Red) TROUBLE POWER (Yellow) (Green) MICROPHONE SPEAKER CANCEL BUTTON Cancel Mode HELP BUTTON Figure 1 – Front View Figure 2 – System Configuration D-303166 AmberLink™ User Guide...
  • Page 7: Specifications

    5 Backlight LEDs Lights steadily When the conditions below do not exist. Blinks When there is AC failure. No light When red indication LED blinks. The left backlight LED between the "HELP" and "CANCEL" buttons turns OFF. D-303166 AmberLink™ User Guide...
  • Page 8: Physical Properties

    The AmberLink communicates with your Monitoring Center through your telephone line. 1. Locate the phone jack on your wall where you want to connect your AmberLink. If a phone is already plugged into that jack, unplug it and connect it to the "PHONE" connector on the back of the AmberLink.
  • Page 9 12 VAC 1 A Figure 3b – Installation: Power, Telephone and Tel. line battery Connection Note: It is recommended that the AC power input, the Remote Programmer computer connection, and the telephone be interconnected within the same room. D-303166 AmberLink™ User Guide...
  • Page 10: Installing A Gsm Module (Optional)

    Installing a GSM Module (optional) As an option, an internal GSM 350 module enables the AmberLink system to operate over a GSM cellular network. AmberLink connects over GSM to the Central Monitoring Station (CMS), therefore allowing you to send reports to the CMS and SMS messages to other private phone users.
  • Page 11 3. Align the SIM card to the cover (note the SIM card’s orientation as you insert it. 4. Slide the SIM card into the cover. 5. Rotate the cover to close. 6. Lock the cover. Figure 5 – Inserting the SIM card D-303166 AmberLink™ User Guide...
  • Page 12: Program The Panel

    AmberLink operator code and password when prompted. 4. Complete the installation as instructed on your PC screen. 5. Lift the plastic Prog cover on the AmberLink panel and attach the USB programming cable or the RS-232 Dual Programming Cable to the appropriate connector. Connect the other end to your PC USB port or RS-232 serial port.
  • Page 13: Connect Power To Amberlink (See Fig. 3B)

    Note: Certain remote areas of your residence may lie outside the reception range of the AmberLink, resulting in the unit not being able to receive transmissions directly. In this case, a Repeater (MCX-600PERS) can be used to increase the AmberLink reception range.
  • Page 14: Enrolling Transmitters

    AmberLink and to program the panel as well. Without PC: Up to 15 wireless devices / transmitters can be enrolled locally without a PC. The AmberLink will recognize the device type according to it's ID: 1. Press and hold for 6 seconds both the "CANCEL" button and the MODE button. All 4 LEDs should flash to indicate that the system is in programming mode.
  • Page 15: Deleting Wireless Transmitters From The System Memory

    4. To delete all the transmitters in the AmberLink memory, press and hold the "CANCEL" button for 6 sec until ALL LEDs light approx. 2 sec then only the LED of zone 1 blinks and the system is ready for enrolling.
  • Page 16: Mounting The Unit

    Mounting the Unit on a Table Insert the AmberLink stand into the holes (see figure 8) and place the AmberLink on a table. Figure 8 – Table Stand Mounting Note: The table stand can be easily disassembled by inserting a screwdriver into the rib space of the stand and with the screwdriver pulling the stand away from the unit.
  • Page 17: Using Your Amberlink

    AmberLink. If you have a phone connected to the AmberLink and want to use the phone to talk with the representative, let the representative know and the Monitoring Center will return your call.
  • Page 18: Trouble

    Blinks GSM trouble (network failure, SIM card problem) Remote control by telephone Both the central station and any person to whom the AmberLink unit is dialing can perform a number of actions using the AmberLink unit, as follows: Pressed button...
  • Page 19: Maintaining Your System

    The use of abrasives of any kind is strictly forbidden. Also, never use solvents such as kerosene, acetone or thinner. Note: The AmberLink system must be checked by a qualified technician at least once every three years. Pendant transmitter Test To test your pendant(s) regularly, your installer must enable this feature during configuration.
  • Page 20: Unit Battery Replacement

    Unit Battery Replacement Open battery compartment cover (see Figure 11). Insert one 8-battery pack and connect its connector to the AmberLink receptacle. Route the wire as shown in Figure 11. Battery Compartment Cover Figure 11 – Replacing the Battery D-303166 AmberLink™ User Guide...
  • Page 21: Appendix A: Home Fire Escape Planning

    This is particularly important when children attend “sleepovers” at friends' homes. Warning Owners Instructions Notice: Smoke detectors shall not be removed by anyone except by occupants. D-303166 AmberLink™ User Guide...
  • Page 22: Appendix B: Sia Event Codes

    LOSS OF SUPERVISION TAMPER - SENSOR LOW BATTERY – TRANSMITTER FIRE DETECTOR NEEDS CLEANING SYSTEM ARMED – AWAY SYSTEM ARMED – HOME RECENT CLOSE EVENT PERIODIC TEST REPORT PENDANT TEST UNSUCCESSFUL SENIOR WATCH TROUBLE SYSTEM INACTIVE D-303166 AmberLink™ User Guide...
  • Page 23 RESTORAL TO FIRE SENSOR LOST SUPERVISION FLOOD ALARM FLOOD ALARM SENSOR LOW BATTERY FLOOD ALARM SENSOR LOW BATTERY RESTORAL TO FLOOD ALARM SENSOR LOW BATTERY FLOOD ALARM SENSOR LOST SUPERVISION RESTORAL TO FLOOD ALARM SENSOR LOST SUPERVISION D-303166 AmberLink™ User Guide...
  • Page 24: Appendix D: Compliance And Statements

    R.F. signals. Other operating frequencies as approved for use in other parts of the world have a higher allowed transmission power which can result in greater range. This equipment should be installed in accordance with Chapter 2 of the National Fire Alarm Code, ANSI/NFPA 72. D-303166 AmberLink™ User Guide...
  • Page 25: Appendix E: Customer Premises Equipment And Wiring

    It is suggested to use the DSL alarm filter model Z-A431PJ31X manufactured by Excelsus Technologies, or equivalent. This filter simply plugs into the RJ-31X jack and allows alarm reporting without breaking the internet connection. D-303166 AmberLink™ User Guide...
  • Page 26: Customer Information

    (telephone, answering system, computer modem, etc.) already has the telephone line in use. To do so, “AmberLink” must be connected to a properly installed RJ31X jack that is electrically in series with and ahead of all other equipment attached to the same telephone line.
  • Page 27 D-303166 AmberLink™ User Guide...
  • Page 28 D-303166 AmberLink™ User Guide...
  • Page 29 If you are discarding this product and not returning it for repair then you must ensure that it is discarded as specified by your supplier. This product is not to be thrown away with everyday waste. Directive 2002/96/EC Waste Electrical and Electronic Equipment. E-MAIL: info@visonic.com INTERNET: www.visonic.com  VISONIC LTD. 2013 D-303166 AmberLink™ USER GUIDE Rev 5, 07/13 D-303166 AmberLink™ User Guide...
  • Page 30 Contact Visonic for further information: Email: info visonic.com Tel: +972 3 6456789...

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