Toshiba Satellite M40 User Manual page 182

User's Manual
Problem
Some CD/DVDs run
correctly, but others
do not
Cannot write correctly
9-12
Procedure
Check whether the DVD is dirty. If it is, wipe it
with a clean cloth dipped in water or a neutral
cleaner. See the Media care
4 for details on cleaning.
The software or hardware configuration may be
causing a problem. Make sure the hardware
configuration matches your software's needs.
Check the CD/DVD's documentation.
Check the type of DVD/CD you are using. The
drive supports:
DVD-ROM: DVD-ROM, DVD-Video
CD-ROM: CD-DA, CD-Text, Photo CD (single/
multi-session), CD-ROM Mode 1,
Mode 2, CD-ROMXA Mode 2
(Form1, Form2), Enhanced CD
(CD-EXTRA), CD-G (Audio CD
only), Addressing Method 2
Check the region code on the DVD. It must
match that on the CD-RW/DVD-ROM drive.
Region codes are listed in the Optical media
section in Chapter 2,
If you have trouble writing, make sure you are
observing the following precautions:
• Use only media recommended by TOSHIBA
• Do not use the mouse or keyboard during
writing.
• Use only the software supplied with the com-
puter for recording.
• Do not run or start other software during writ-
ing.
• Do not jar the computer during writing.
• Do not connect/disconnect external devices
or install/remove internal cards during writing.
If problems persist, contact your dealer.
section in Chapter
The Grand Tour.