Tutorials; Flashing Phones; Customizing Phones; Running A Quick Customize Or Customize Service - Sony Emma User Manual

Emma User Guide

Tutorials

Below is a list of tutorials that will help you get started using Emma. Before going
through the tutorials, it is helpful to know how the work area, connectors and
services work.

Flashing Phones

How to flash phones in Emma.
1. Connect a powered off phone to a connector. If you are using a USB cable
you must press and hold down the C-button (or equivalent) on the phone while
connecting.
2. Wait for Emma to identify the phone. When identification starts you can release
the C-button (or equivalent).
3. Emma automatically makes a local search for services. When the identification
and search has finished, the list is shown in Service details.
4. If the service you want is not in the list, click
Emma downloads a service list to Service details.
5. Choose a service from the list. Click
6. If the service requires an USB Activation Dongle, enter the PIN code.
7. Wait for the service to finish.
8. Disconnect the phone.

Customizing Phones

To customize a phone there are two services available, Customize and Quick
Customize.
Quick Customize - Available for phones and scripts where the simlock does not need
to be changed. Only available for some models.
1. Run a Quick Customize (gives the phone a new customization).
Customize - Available for phones and scripts where the simlock needs to be
changed. Available for most models.
1. Run a Customization service (gives the phone a new customization and locks
it).
2. Run an Activation service (unlocks the phone).
Note:
• For each customization service only Quick Customize or Customize will be
available. Both services will never be available at the same time for the same
customization.
• Some phone models requires a "Service Exchange Unit" service (resets the
phone to factory default) before customization. Information about this is shown
in the Connector Details view after a phone has been identified.

Running a Quick Customize or Customize Service

1. Connect a connector to your computer.
in Service Details.
Server Search
in Service Details.
Apply Service
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