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Chapter 7
Troubleshooting Guide
Problem: Hard drive(s) connected to the Tempo
do not mount (appear on the desktop).
Possible Solutions:
1) Your hard drive's jumpers may be improperly
configured. Refer to Chapter 2, "Configuring
Your Hard Drive," for complete information
about reconfiguring the jumpers on the jumper
block of your drive(s).
2) The Ultra ATA66 cable(s) may not be connected
to the Tempo or hard drive(s) properly. Refer to
"Getting Started" and the sections entitled
"Identifying Ultra ATA66 Cable," and "Ultra
ATA66 Cable/Drive Configurations" for complete
information about connecting hard drives to
the Tempo.
3) The Ultra ATA66 cable may have been damaged
when you installed it. Follow the directions you
used for opening your computer, then examine
the cable for any signs of damage, including
crimping and piercing. If the cable is damaged,
you should replace it.
7-1
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