ADTRAN Quality Management System (QMS) Manual page 15

Product
Result of a process (Hardware, Processed Material, Service, Software)
Record
Document stating results achieved or providing evidence of activities performed.
Repair
Action on a nonconforming product to make it acceptable for the intended use.
Rework
Action on a nonconforming product to make it conform to the requirements.
Quality Management System
Management system to direct and control an organization with regard to quality.
Quality Policy
Overall intentions and direction of an organization related to quality as formally expressed by top management.
Quality Objective
Something sought or aimed for, related to quality.
Quality Planning
Part of quality management focused on setting quality objectives and specifying necessary operational processes and
related resources to fulfill the quality objectives.
Quality Control
Part of quality management focused on fulfilling quality requirements.
Quality Assurance
Part of quality management ocused on providing confidence that quality requirements will be fulfilled.
Quality Improvement
Part of Quality Management focused on increasing the ability to fulfill quality requirements.
Supplier
Organization or person that provides a product.
Top Management
Person or group of people who directs and controls an organization at the highest level.
Validation
Confirmation, through the provision of objective evidence, that the requirements for a specific intended use or
application have been fulfilled.
Verification
Confirmation through the provision of objective evidence, that specified requirements have been fulfilled
Document Q101, Revision W (Printout Uncontrolled) Page 15 of 23