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LaCie mini
COMPANION HARD DRIVE
The Issue
Questions to Ask
The drive is not
Is the file system supported by your
Operating System?
recognized.
Does your computer's configuration
meet the minimum system
requirements for use with this drive?
Was the drive originally formatted
as a removable disk?
Error messages under
Did you get an Error –50 message
Mac OS 10.x.
while copying to a FAT 32 volume?
Did you get an error message
telling you that the drive has been
disconnected when coming out of
sleep mode?
Are you having problems getting
your FireWire device to be
recognized?
The drive is working
Are other FireWire devices
connected to the same port?
slowly.
Possible Solutions
Check the documentation for your Operating System.
Check section 1.1. Minimum System Requirements.
If the drive is configured as a removable drive under
Windows 98SE or Windows Me, the removable setting will
need to be re-checked each time that the drive is taken to a
new system. To do this, go to the Device Manager and click
on the Drives Settings tab.
When copying files or folders from Mac OS 10.x to a FAT 32
volume, certain characters cannot be copied. These
characters include, but are not limited to:
? < > / \ :
Check your files and folders to ensure that these types of
characters are not being used.
Simply ignore this message. The drive will remount to the
desktop. LaCie drives conserve power by spinning down
when you set your computer to sleep mode, and when the
computer is "woken" from sleep, it does not give the drive
enough time to spin-up from its sleep mode.
If you are having problems with your FireWire connection
under Mac OS 10.2.x, upgrade to the latest version.
Disconnect any other FireWire devices and see if
performance improves.
Troubleshooting
user manual
| page 25
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