Troubleshooting Guide - New Balance 1800 Owner's Manual

PROBLEM
Treadmill will not start
Treadmill Speed Not Correct
Treadmill Speed Surges
Treadmill Belt will not move -
ERR 1 on screen
Incline will not operate -
ERR 3 on screen
Treadmill Belt Slipping
Treadmill Noisy
Inaccurate pulse rate
Inaccurate heart rate strap
safety switch
on/off switch
power cord
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TROUBLESHOOTING GUIDE

CAUSE
1. Not plugged in
2. Not turned on
3. Safety Key not on correctly
4. Circuit Breaker opened in home
5. Treadmill Circuit Breaker tripped
1. Treadmill starts at 0.5 calibrated
in miles – 0.8 calibrated in Kilometers
1. Walking Belt slipping
2. Lubricate Walking Belt
3. Motor Controller not set properly
1. Lost speed input signal
1. Lost incline signal
1. Walking Belt loose
2. Deck needs lubrication
1. Loose hardware
2. Motor straining
3. Clicking sound - Roller knocking
1. Too much hand movement
2. Palms too wet
3. Gripping hand grips too tight
4. Wearing rings
1. Electrical interference
CAUTION
The Treadmill will shut off when the electricity load is above it's
capacity (example: power surge or storm). To restart the Treadmill,
please follow the procedure below:
A. Unplug the power cord from the Treadmill's socket.
B. Push in the safety switch.
C. Plug the power cord back into the Treadmill's socket.
NOTE: DON'T PUSH IN THE SAFETY SWITCH BEFORE
UNPLUGGING THE TREADMILL'S POWER CORD.
CORRECTION
1. Plug into three prong grounded outlet
2. Turn on the Main Power, on/off button
3. Put Safety Key on Console where
indicated
4. Reset home breaker
5. Reset Treadmill Circuit Breaker
(see below)
1. With Monitor powered off, press & hold the
Select button for 4 sec. to adjust reading
1. Tighten Walking Belt (see page 13)
2. Lubricate Belt and Deck (see page 14)
3. Call 800-497-5831 for service
1. Call 800-497-5831 for service
1. Remove and replace Safety Key and
Treadmill will recalibrate
1. Tighten Walking Belt (see page 13)
2. Lubricate Belt and Deck (see page 14)
1. Tighten all visible Screws, Nuts, and Bolts
2. Check Belt tension - 3 finger test
(see page 13)
3. Adjust Rear Rollers - check for tension
(see page 13)
1. Stand on Side Rails to get accurate pulse
reading - OR - Must have two hands on grips
2. Dry palms
3. Grip using moderate pressure
4. Remove all rings
1. Keep at least six feet away from
Televisions, Computers and
Fluorescent Lights
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