Sony VAIO PCG-FR Series User Manual page 82

Getting help
My computer does not shut down
It is recommended that you shut down your computer using the Turn Off Computer command on the
Windows
If the Turn Off command does not work properly, proceed as follows:
1 Turn off the computer by pressing <Ctrl>+<Alt>+<Delete> simultaneously.
If you have not changed the default settings, the Windows Task Manager dialog box appears.
2 Click Shut Down and then Turn Off.
3 If this does not work, press the power button and hold it for at least four seconds.
This turns off the power.
4 Unplug the computer from the AC adapter and remove the battery pack from your computer.
My computer or software program is not responding
If you suspect one application is locking your system, you can try to stop it, as follows:
1 Press <Ctrl>+<Alt>+<Delete> simultaneously.
The Windows Task Manager screen appears.
2 Scroll down until you see an application with the status Not responding.
3 Select this application from the list and click End Task.
Windows
If it fails to do so, a second dialog box appears.
4 Select End Task again.
If the above method does not work or you do not know which application is locking your system, shut down
the computer, as follows:
1 Click the Start button.
2 Select Turn Off Computer, and then Turn off in the dialog box that appears.
®
Start menu. Using other methods, including those listed here, may result in loss of unsaved data.
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tries to close the application.
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