Appendix B: Troubleshooting, continued
General TV Operation
Symptom
9.
I have turned on CEC for my HDMI devices
but control is erratic and I wish to disable it.
TV Channels
Symptom
1.
The TV takes several seconds to respond to
channel changes.
2.
You cannot access a channel.
Remarks
•
First turn off the TV's HDMI control for the specific device.
Open the Inputs > HDMI Control menu, select the device,
select Off.
•
Disable CEC on the device itself. See the device's instruc-
tions.
•
If the problem persists, do the following:
1. Disconnect the device from the TV.
2. Open the Inputs > Name menu and select Delete for
the device.
3. Reconnect the device to the TV and Auto Input Sensing
will recognize the device with CEC disabled.
Remarks
•
It is normal for digital channels to take longer to tune in.
•
Press ENTER after entering a channel number to minimize
delays.
•
Use a 4-digit number for an over-the-air digital channel.
•
Use a 6-digit number for digital cable channels if your cable
service is able to recognize 6-digit channel numbers.
•
Use number keys instead of CH.
•
Be sure the channel you want to view is in memory.
•
Check that the TV is switched to the correct device or
antenna for that channel by pressing the INPUT key.
•
Make sure the Lock > Parental menu lock is set to Off.
•
If you cannot tune to a virtual digital channel even though the
TV has already memorized digital channels, tune to the physi-
cal channel number used by the broadcaster. The virtual
channel will then be automatically added to memory.
•
You may be trying to tune to an analog channel that is no
longer broadcasting.
For assistance call 1(877) 675-2224
Appendices
35