Troubleshooting - LG RJP-201M Installation & Setup Manual

Equipment Setup Analysis Notes
RJP USB port is a pass-through connection, reserved for future applications.
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Make sure all connectors and connections are tight and secure on user device, RJP-201M and TV.
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Check to assure user device, RJP-201M and TV are all powered up and working properly and that the TV
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Installer menu items are set correctly.
Check to assure network interface to host is viable and working.
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Audio and Video can be from different sources. Default is TV tuner Audio and Video, if no other
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audio/video source is connected.
Audio source must be viable. The audio output from the customer's device must be present when connected
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to be heard at the TV.
RJP AC circuit breaker maximum is 7 Amps. If 7 Amp current limit is exceeded, breaker will trip; unplug all
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accessory devices from RJP AC outlets and press RESET.
Test Procedures
Test and connect only one user device to determine if RJP is providing audio/video to TV.
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Test user device on another RJP (perhaps located in a different room) to determine if user device is com-
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patible with RJP.
On LCD or Plasma TVs, be sure Installer menu item 040 is set to 000 and 093 is set to 001 to enable RJP
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mode.
Following are some possible solutions to problems:
Problem Possible Cause(s) Check RJP, User Device and In-Room TV
No Power Power not connected?
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Circuit breaker on RJP tripped?
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(Unplug all accessory devices from RJP AC outlets, press RESET.)
No Audio Have all audio connections been made?
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Audio output available?
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Volume level turned up?
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Sound muted?
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TV setup correct for RJP? (Installer menu item 040 is set to 000 and 093 set to 001.)
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Try another RJP.
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Priority level? (Disconnect other devices.)
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No Video Video output available?
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All video cables connected?
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TV setup correct for RJP? (Installer menu item 040 is set to 000 and 093 set to 001.)
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Priority level? (Disconnect other devices.)
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Poor Video Check connections. (Video pass-through no user action possible.)
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USB
No USB USB connected?
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function RJP USB port is a pass-through, no action possible.
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Troubleshooting

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