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3
Getting help
Troubleshooting
Problem
Low battery.
Corrupt or unusable card.
Card is full.
Unrecognized file.
Camera will not turn off.
Camera will not turn on.
LCD is hard to see.
Videos are choppy or
jumpy when played on a
computer.
Underwater videos are not
clear.
18
Solution
■
Charge the battery
■
Transfer videos/pictures to your computer
format (erase) the card in the camera or card reader.
■
For the best experience, we strongly suggest purchasing a
Class 4 or higher SDHC Card.
■
Transfer videos/pictures to your computer
another card
(page
■
Transfer videos/pictures to your computer
■
Use a pin or paperclip to press the Camera Reset button
(page
i).
■
Ensure that the battery is charged
■
Ensure the camera is clean and dry. (If it's wet inside, open all
doors. Remove the card. Do not turn on the camera. Let it dry
for at least 24 hours.)
■
Adjust the LCD
■
Use ARCSOFT MEDIAIMPRESSION for KODAK Software for
video playback
■
Ensure that the computer system requirements are met. Go to
www.arcsoft.com/support
■
For the best experience, we strongly suggest purchasing a
Class 4 or higher SDHC Card.
■
Turn on Underwater Correction
page 1
.
(
)
3).
(page
(page
7).
(page
9).
or www.kodak.com/go/HDsysreq.
page 14
(
www.kodak.com/go/support
page 9
, then
(
)
page 9
or use
(
)
page 9
.
(
)
1).
.
)
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